APM Front-end APM Tour

• Audit Title APM Front-End Tour

• Client / Site Store 01348

• Conducted on

  Date

• Prepared by Randy Holleman

• Location Wilmington
  Address

• Personnel Regina Jenkins Ashley Deavane

Safety

• Inclement weather supplies stocked

  Yes

  No

  N/A

• Is the Accounting office secured and armed when closed

  Yes

  No

  N/A

• Are Door Greeters actively engaging customers

  Yes

  No

  N/A

• Are there dry mops and caution cones readily available during periods of inclement weather

  Yes

  No

  N/A

Merchandise Protection

• Are High Ticket items secured behind the customer service desk

  Yes

  No

  N/A

• Is the Cash Transport cart being used and are SOPs being followed when conducting register pulls

  Yes

  No

  N/A

• Is Bob & Lisa being performed consistently

  Consistent

  Inconsistent

  Poor

• Refund Slips verified consistently

  Yes

  No

  N/A

Operations Management

• Is the CO inner/outer office neat clean, & organized

  Yes

  No

  N/A

• CSM Podium secured

  Yes

  No

  N/A

• Are RAAs being issued by the CO

  Yes

  No

  N/A

• Are accounting associates maintaining the Long & Short tracking log

  Yes

  No

  N/A

• Are CSMs performing audits

  Yes

  No

  N/A

• APM initials / ASM or Front-end Z

  Sign

• Is daily paper work from Accounting Office being completed.

  Yes

  No

  N/A