Information

  • London South -

  • Area Manager :

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Area Update

1.0 - PEOPLE

  • 1.1 - Resource plan checked / Area on 110% establishment ?

  • 1.2 - Induction Training 100%

  • 1.3 - Rota Audit score last 4 weeks +85%?

  • 1.4 - Fitness test / E learning up to date

  • 1.5 - 9 box completed for all Shop managers and above

2.0 - CUSTOMER JOURNEY

  • 2.1 - QSA Score +85%

  • 2.2 -Gold Standard Score +90%

  • 2.3 -Customer Journey +85%

3.0 - COMPLIANCE

  • 3.1 -Think 21 pass rate +80%

  • 3.2 - YTD Cash +/- within budget?

  • 3.3 - All CIE actions signed off?

4.0 - FINANCIAL

  • 4.1 -YTD OTC GW v Budget

  • 4.2 - YTD FOBT GW v Budget

  • 4.3 - Wage Cost v Budget YTD

  • 4.4 - NDB Sign up +/- Target

  • 4.5 - OMNI OTC Stakes v Target

  • 4.6 - OMNI FOBT Stakes v Target

  • 4.7 - Online NGR +/- Target

5.0 - 9 Box

  • 5.1 - Current Grade

  • 5.20 - PDP

Sign Off

  • On site representative

  • Auditor's signature

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