45 Point Shrink Check

• Conducted on

  Date

• Prepared by

• Location
  Address

Guarding

• 1. Are all 4 areas wearing Body Cams? (Security, BWS, Self Serve/SAYS, Team Support/Shift Leader? - Non-Negotiable

  Yes

  No

  N/A

• 2. Do your team know the guard's name? (Ask 3 team managers/Shift Leaders)

  Yes

  No

  N/A

• 3. Do the guards know the shrink position for the store?

  Yes

  No

  N/A

• 4. Have the guards been shown the shrink board?

  Yes

  No

  N/A

• 5. Do the guards know the action plan/shrinkage next steps for the store?

  Yes

  No

  N/A

• 6. Do the guards know the top loss lines for the store?

  Yes

  No

  N/A

• 7. Have you discussed where broken tags and packaging are being found?

  Yes

  No

  N/A

• 8. Have you discussed where you would like them to increase their patrols and have communicated/contact with managers/key colleagues? (Headset/Radio/Phone)

  Yes

  No

  N/A

• 9. Have you completed the guarding KPI and followed up the next steps with the Area Manager?

  Yes

  No

  N/A

SAYS/Self Service

• 1. Do you have a self-service champion?

  Yes

  No

  N/A

• 2. Has the self-service champion completed a periodic health check with every colleague including self-service multiskillers? - NON NEGOTIABLE

  Yes

  No

  N/A

• 3. Have all the colleagues been signed off on self-service e-learning and had the store manager engagement session? - NON NEGOTIABLE

  Yes

  No

  N/A

• 4. Has the store manager signed off every self-service colleague to work on the department?

  Yes

  No

  N/A

• 5. Is the Zoning plan in place and are colleagues aware of the zones? - NON NEGOTIABLE

  Yes

  No

  N/A

• 6. Is a body camera being worn? - NON NEGOTIABLE

  Yes

  No

  N/A

• 7. Does the colleague have communication with security and team support? (Headset or Radio) - NON NEGOTIABLE

  Yes

  No

  N/A

• 8. Are we reviewing the SAYS dashboard and have active next steps which the team are aware of? (Discussed in weekly shrink meeting)

  Yes

  No

  N/A

• 9. Is there a void tracker being used and reviewed weekly with the team manager?

  Yes

  No

  N/A

BWS Focus

• 1. Has the store delivered their restricted fill plan? - NON NEGOTIABLE

  Yes

  No

  N/A

• 2. Has the store followed the product protection plan and have high risers in place and considering use of dummy boxes on high value spirit lines? - NON NEGOTIABLE

  Yes

  No

  N/A

• 3. Is the department manned 100% - NON NEGOTIABLE

  Yes

  No

  N/A

• 4. Is the colleague in communication with security via a headset and wearing a body cam? - NON NEGOTIABLE

  Yes

  No

  N/A

• 5. Have all colleagues completed the shrinkage awareness training?

  Yes

  No

  N/A

• 6. Do all colleagues know the high loss lines and any next steps from the shrink meeting and deep dive?

  Yes

  No

  N/A

• 7. Has the store manager signed off the merchandising flow and trading plan?

  Yes

  No

  N/A

• 8. Is the CCTV fully operational and are mirrors located? - NON NEGOTIABLE

  Yes

  No

  N/A

• 9. Is the shrinkage POS in place?

  Yes

  No

  N/A

Waste

• 1. Are there 4 weeks of checked off and dual signed waste prints? - NON NEGOTIABLE

  Yes

  No

  N/A

• 2. Is the waste being cleared twice a day in every area? - NON NEGOTIABLE

  Yes

  No

  N/A

• 3. Are all waste cages properly secure and locked? - NON NEGOTIABLE

  Yes

  No

  N/A

• 4. Have all charity donations been submitted? - NON NEGOTIABLE

  Yes

  No

  N/A

• 5. Is there a process to repair and save as much as possible?

  Yes

  No

  N/A

• 6. Have all collegaues been trained on 'Welcome To Waste'?

  Yes

  No

  N/A

• 7. Are all produce colleagues trained on how to deal with loose waste?

  Yes

  No

  N/A

• 8. Are there regular colleague/free fruit tansfers that are signed by a manager or shift leader?

  Yes

  No

  N/A

• 9. Is there a robust process for cleaners waste and are reports filed?

  Yes

  No

  N/A

Shrink Meeting

• 1. Has the store had a weekly shrink meeting and is the shrink board up to date? - NON NEGOTIABLE

  Yes

  No

  N/A

• 2. Did the store manager lead the shrink meeting? - NON NEGOTIABLE

  Yes

  No

  N/A

• 3. Can all managers/shift leaders describe the store shrink plan and current next steps? - NON NEGOTIABLE

  Yes

  No

  N/A

• 4. Is the process board being used and up to date?

  Yes

  No

  N/A

• 5. Is the deep dive timeline being achieved? - NON NEGOTIABLE

  Yes

  No

  N/A

• 6. Has a shrinkage health check been completed and next steps being worked on? - NON NEGOTIABLE

  Yes

  No

  N/A

• 7. Highest loss lines from the deep dive are identified and not appearing on current dashboard?

  Yes

  No

  N/A

• 8. Is colleague engagement alive across the shop from the shrink meeting?

  Yes

  No

  N/A

• 9. Is every stakeholder coming to the meeting prepared and ready to discuss their progress and opportunities?

  Yes

  No

  N/A