Duty Manager/Shift Leader Daily Checklist

POS displayed correctly in car park.

POS is current and accurate to brochure

Recycling area in car park is clear

PFS forecourt is clean and tidy.

Kiosk at PFS is clean, tidy and no issues

All types of trolleys are available at the front and are clear of any rubbish.

Baby trolley seats are clean.

Trolley bay outside entrance is swept and free of leaves and rubbish

Sanitising station at the entrance is full of necessary consumables and cleaned daily

Plastic and battery recycling units are not overflowing and are neat and tidy

Bodycams are worn by duty manager, self service, security and BWS colleagues

Baskets are available at front entrance

There is security present at the front of store. If guard is a no show, called through to TSS control centre - 02085235533

Lobby - quality of plants is good (WIBI check), POS is accurate and displayed on all OFDs and dump bins.

Products are themed and grouped.

Foyer floor is swept and white plastic window frames are dusted and clean.

Window glass is clean

Foyer stack lines are neat, faced, current corporate lines as shown in the weekly pocket planner.

Produce - bananas full and hammocks clean, bags available, scales cleaned, no congestion of cages and dollies

Produce - walked for WIBI quality checks, poor quality products removed.

Green mats are in place @ loose broccoli, mushrooms and grapes.

Produce - flower bags are available and no spillages around the flowers

Bakery - full availability, tops and fronts dusted. No maintenance issues, no leaks @ provers/ slip hazards dealt with

Self service - area floor clean and clear, checkouts all clean and in working order.

There is a colleague on the furthest checkout

OFDs along self serve have POS, are on offer and all on theme

F&F - no clothing on floor, floor swept and tidy, mirrors all cleaned

CSD - over £20 refunds signed and checked, desk clean and clear, mobility scooters working, no handwritten ‘out of order’ signs

Phone Shop – No issues and clean/tidy.

Coinstar and photobooth machines are working and clean. (Phone through if broken)

Single drinks, crisps, sweets and sandwhiches full and clean with correct meal deal POS

Customer toilets - there are all hand dryers all working – no persistent smells or cleaning issues

Checkouts - resourcing for the day checked, when are pinch points throughout the day

Liaise throughout the day with team support around one in front

All promo ends in the store have large talkers, correct labels and are clean and full

Check uniform standards are met by all colleagues and conversations with deadlines are had with colleagues who are missing uniform/name badges.

Pharmacy - check the the pharmacy has no issues and let them know you’re currently duty and who will be taking over from you and when

Cafè - ensure it is clean and tidy and ensure there are no outstanding maintenance issues

Ensure there is no dumped stock around the store and ensure any items are put back

All figures prepared for team 5 meetings in am/pm

Reduction mods are clean and tidy, fresh food mods have no OOC products

Walk each aisle checking for FULL, CLEAN, PRICE, WIBI issues. Next steps to be given to relevant department colleagues

Kickstools - none unattended around shopfloor

Congestion - cages should be in a cage location or end of aisle, only 1 around frozen with bag attached for plastic.

No cages unattended on shop floor

Toilet rolls - all faced and pallet lines have been opened

Power aisle 1/2 and GSA all faced and filled. Large talkers on all applicable shelves

Spot check cleaning of shop floor - no black marks

Does cleaner have a store phone on them to be contacted easily

OFDs around the shop floor are full, in relevant locations and have the correct POS and labels on them

All relevant log book checks on MPRO5 have been actioned and signed off

Warehouse and chillers are nearly marshalled with no part cages or dumped stock

Waste cages are locked and shutters closed

Fireworks cages are locked and fireworks desk is manned where necessary

Comms centre is reviewed regularly throughout the day, taking action on any EPWs or duty manager tasks where applicable

Staff restaurant - check it is clean and tidy and cutlery and crockery is available and clean

Fire exits - check none are blocked or tied shut

Rumble - ensure there is a plan for 1pm rumble - including front of store, meal deal, fresh areas, all ambient areas

Charity donation process is completed in the evening - donation not submitted until after 830pm

Potential reductions - job 14 has 3 members of staff completing it - spot check areas and check the team are on track

Price integrity - check label workload is being carried out with completion on time

Waste checking - check waste reports line by line when signing off waste prints - check waste has been sent to 2526.

Ensure handover info is left on SM’s desk or via whatsapp group.

Frozen - frozen waste in blue bags inside lined 4 sided cage

No ice build up or slip hazards in freezers or chillers

Frozen - no evidence of overfilling above fill line