Area Manager Store Audit GIBB

• Location

• Conducted on

  Date

• Location
  Address

First Impression

• What was your first impression of the store front, signage, landscape and parking lot, paint and side walks?

  Good

  Fair

  Poor

  N/A

• Is the store perimeter and parking lot weed free?

  Good

  Fair

  Poor

  N/A

• Is the front entrance trash can in good condition? Has the trash been emptied?

  Yes

  No

  N/A

• Is the outside clear of donations?

  Yes

  No

  N/A

• Is the donation box in a coveniant area for drop off, is it free of donations left outside?

  Yes

  No

  N/A

• Is the parking lot clear of buggies

  Yes

  No

  N/A

• Are the windows and doors clean?

  Yes

  No

  N/A

• Are store hours posted and in good shape?

  Yes

  No

  N/A

• Are the door matts clean?

  Good

  Fair

  Poor

  N/A

• Are approved signs free of visible tape? Are signs in good shape, no dog ears, rips etc?

  Yes

  No

  N/A

• Are shadow boxes and Stantion signs current to the season?

  Yes

  No

  N/A

• Does the store smell good? Scent machine working?

  Yes

  No

  N/A

• Is GW radio working? Is the volume at an acceptable level?

  Yes

  No

  N/A

Sales floor- Housekeeping

• Is the nesting table set to the current season and or promotion?

  Good

  Fair

  Poor

  N/A

• Are cashier’s greeting friendly within 10 seconds/ 10 ft rule?

  Good

  Fair

  Poor

  N/A

• Are cashiers giving a receipt to customers?

  Good

  Fair

  Poor

  N/A

• Is the cash wrap clean and organized?<br>Free of change around the register’s?

  Good

  Fair

  Poor

  N/A

• Do you hear cashier’s asking to round up?

  Good

  Fair

  Poor

  N/A

• Does the store display a friendly atmosphere?

  Good

  Fair

  Poor

  N/A

• Are employees in proper uniform on the sales floor?

  Good

  Fair

  Poor

  N/A

• Is the sales floor set for the current season?

  Yes

  No

  N/A

• Are Best Brands rounders full, color coded and sized with black rings?

  Yes

  No

  N/A

• Are the glass showcases full, fresh and nicely merchandised?

  Yes

  No

  N/A

• Is the wares department organized, full and fresh?

  Yes

  No

  N/A

• Are the gondolas including end caps full, fresh and nicely merchandised?

  Yes

  No

  N/A

• Is the markdown schedule being followed for non- apparel items?

  Yes

  No

  N/A

• Are wares in current rotation? Depleted color removed from sales floor?

  Yes

  No

  N/A

• Is the store signage correct? Prices points, Return Policy posted?

  Yes

  No

  N/A

• Are the clothing racks full, fresh and organized by size and color?

  Yes

  No

  N/A

• Is the rotation chart being followed and 4 or less colors on the racks? 5th color eliminated?

  Yes

  No

  N/A

• Are the racks following the single finger rule between the hangers or 50 piece average on the racks?

  Yes

  No

  N/A

• Are the shoes clean, full, and fresh?

  Yes

  No

  N/A

• Are the shoe racks colorized and organized by size and type? Are laces tied? Using one barcoded sticker?

  Yes

  No

  N/A

• Are shoes in current rotation? Depleted color removed from sales floor?

  Yes

  No

  N/A

• Are accessories in current rotation? Deplete color removed from sales floor?

  Yes

  No

  N/A

• Are accessories organized by color and nicely merchandised?

  Yes

  No

  N/A

• Is the E and M department full, fresh and nicely merchandised? Depleted color removed from sales floor?

  Yes

  No

  N/A

• Are New Goods merchandised on shelves and end caps? Are they full and fresh?

  Yes

  No

  N/A

• Does the store have and or receive the right amount of Core items? Socks, underwear , phone cords, batteries, candy, umbrellas, mattresses,jewelry, sunglasses?

  Yes

  No

  N/A

• Are new good markdown schedule’s followed, if applicable?

  Yes

  No

  N/A

• Are New Goods displayed with like items? I. E. Winter socks with winter wear? Sandals/flip flops with swimwear?

  Yes

  No

  N/A

• Is linen organized by size and color? Nicely merchandised? Is linen current with rotation? Depleted color removed?

  Yes

  No

  N/A

• Are the bathrooms clean and smell fresh? Stocked and bathroom checklist displayed?

  Yes

  No

  N/A

• Have the floors been mopped or vacuumed?

  Yes

  No

  N/A

• Does the store have and use the latest cleaning equipment?

  Yes

  No

  N/A

• Is the 2 hour floor safety checklist being followed?

  Yes

  No

  N/A

• Are the aisles clear and ADA. Compliant?

  Yes

  No

  N/A

• Are all fire exits clear on the sale’s floor?

  Yes

  No

  N/A

• Are all fire extinguishers clear and free of items within 3 ft?

  Yes

  No

  N/A

Production area

• Are all employee in proper uniform? blue vest/ khakis- door- reflective vest and khakis? GW hat or beanie? Name tag?

  Good

  Fair

  Poor

  N/A

• Is the production room set up properly? Does it flow?

  Yes

  No

  N/A

• Is the production room, neat, clean and safe? Are the processing tables clutter free?

  Yes

  No

  N/A

• Is the break room clean? Microwave and fridge?

  Yes

  No

  N/A

• Is the wares table being used, by price points?

  Yes

  No

  N/A

• Is the wares average price point at 4.00 minimum? WTD and MTD current average?

  Yes

  No

  N/A

• Are production standards being met in each department?<br>Wares-46 pieces per hour,Shoes-45 pieces per hour,, Accessories-30 pieces per hour, Books-, E&M-23 pieces per hour, Linen -42 pieces per hour?

  Yes

  No

  N/A

• Are all S - Racks being returned to CP?

  Yes

  No

  N/A

• If applicable is out going product stored in the conex box? No raw product. Not to be used for storage.

  Yes

  No

  N/A

E Comm, Shop Goodwill and Comp tech.

• Are books and audio and video being scanned?

  Yes

  No

  N/A

• Are unacceptable books placed in a Gaylord or sold on the sales floor? Are books rotated full and fresh?

  Yes

  No

  N/A

• Are proper procedures for jewelry being followed?

  Yes

  No

  N/A

• Is the jewelry drop box empty?

  Yes

  No

  N/A

• Is the store placing all items in a Bin for Shopgoodwill and attaching the manifest inside? Covering with a sheet and wrapping with shrink wrap?

  Yes

  No

  N/A

• Are computer items wrapped properly and placed in a bin/ tote and sent to HWY 20 Comp tech? Green label attached?

  Yes

  No

  N/A

• Is there a E cycle Gaylord set- up? Placing printers and non- working e& m inside?

  Yes

  No

  N/A

Customer Service Donations

• Are the donors being greeted friendly and within 10 seconds? <br>Is GRATIS ( Greet- Receipt-Assist-Thank-Invite-Sort) being followed?<br>

  Yes

  No

  N/A

• Are the donors being given a receipt and thanked for supporting the mission? Participating in QR code contest? If applicable.

  Yes

  No

  N/A

Housekeeping and Facilites

• Is the training station set up ? Is there a SOP binder?

  Yes

  No

  N/A

• Is an updated OSHA 300 log posted or in a binder? Are current Minimum wage, worker’s comp posters displayed in or near the break room?

  Yes

  No

  N/A

• Is the safety station setup, clean and stocked?

  Yes

  No

  N/A

• Have all the facility issues been addressed? If not what needs to be completed?

  Yes

  No

  N/A

• Is the store using the daily trash checklist? Are MOD's verifying? Take picture to verify.

  Yes

  No

  N/A

• Is the compactor working and proper procedures followed?

  Yes

  No

  N/A

• Does the store have a red can for hazardous waste?

  Yes

  No

  N/A

IT and Equipment

• Has the manager entered all IT issues to Support@aegisbiztech.com?

  Yes

  No

  N/A

• Has all IT issues been completed? If not what still needs to be addressed?

  Yes

  No

  N/A

• Are all of the registers/scanners working properly?

  Yes

  No

  N/A

• Do the store phones work?

  Yes

  No

  N/A

• Are all Supro POS units and zebra printers working?

  Yes

  No

  N/A

Security - Cash handling

• Are the start up funds being secured in the safe at closing?

  Yes

  No

  N/A

• Are two people entering ( opening)and leaving( closing) the building together?

  Yes

  No

  N/A

• Is the manager, assistant or Lead doing deposits and cash drops throughout the day? Is the manager or assistant verifying the electronic safe deposits with the sales report every morning?

  Yes

  No

  N/A

• Is the petty cash funds counted twice a day? <br>Are they using a form for verification?

  Yes

  No

  N/A

• Has all loose coin or donated money been donated at the register.

  Yes

  No

  N/A

• Are all employee purchase logs and tax exempt forms turned in monthly?

  Yes

  No

  N/A

• Has the monthly paperwork been organized for end of month?

  Yes

  No

  N/A

Leadership/ HR

• Is the manager keeping a communication log book and management signing to acknowledge?

  Yes

  No

  N/A

• Is the store holding weekly management meetings? Binder used for reference?

  Yes

  No

  N/A

• Is the store participating in daily huddles? Is the huddle binder displayed? 2 huddles per day.

  Yes

  No

  N/A

• Is the Employee communication board utilized? Is it placed in or near the break area?

  Yes

  No

  N/A

• Are there any employee issues to be addressed? Performance and or attendance?

  Yes

  No

  N/A

Quotas/ Manager KPIs

• Productivity- meeting budgeted hours within 5 hours weekly?

  Yes

  No

  N/A

• Is the store receiving 45% of transactions in TLP round up? What is the percent of round up?

  Yes

  No

  N/A

• Is the stores percentage beating last years sales? Goal of 5% or greater over LY. MTD %=

  Yes

  No

  N/A

• YTD % of sales over LY?

  Yes

  No

  N/A

• Retention improve by 10% over LY?

  Yes

  No

  N/A

• E- Commerce - 6% of total revenue?

  Yes

  No

  N/A

• Training participation 90% -

  Yes

  No

  N/A

• Safety at 100%, accurate and timely reporting.

  Yes

  No

  N/A

• New goods sales of 8% of total revenue.

  Yes

  No

  N/A

• MTD CP production %

• MTD apparel sales? Goal of 10% plus.

• Is the quota board being utilized with up to date information?

  Yes

  No

  N/A

• Are donations up at least 5%?

• If applicable, what ADC is allocated to the store? ADC donations up 5%?

Store manager Items

• Is the office clean and organized?

  Good

  Fair

  Poor

  N/A

• Is the manager entering their schedule on the shared manager calendar?

  Good

  Fair

  Poor

  N/A

• Does the manager post schedules by Wednesday of each week?

  Good

  Fair

  Poor

  N/A

• Are there any follow up task for the manager?

• Area manager summary on store inspection!

• Area Manager:

  Sign

• Store Management:

  Sign

• Date and time of approval

  Date

• Approver's signature

  Sign