Asset Protection Store Visit

• Store Code and Name

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Select date

  Date

• Region Location

  Select NY/NJ Florida Las Vegas Calgary London Los Angeles N. California S. California Vancouver France Texas Boston NW SE Chicago Central SW

  • NY/NJ
  • Florida
  • Las Vegas
  • Calgary
  • London
  • Los Angeles
  • N. California
  • S. California
  • Vancouver
  • France
  • Texas
  • Boston
  • NW
  • SE
  • Chicago
  • Central
  • SW

Operational Guidelines

• Are all customers greeted upon entry into the store?

  Yes

  No

  N/A

• Do employees know the staff purchase guidelines?

  Yes

  No

  N/A

• Is the store clear of slush funds? No loose change kept at the POS station or in the managers office.

  Yes

  No

  N/A

• Is the safe door in a locked, closed and secure position?

  Yes

  No

  N/A

• Are bank deposits picked up by an armored carrier or taken to the bank by management at least 3 times per week? There can never be more then 3 days worth of deposit bags found in the store safe.

  Yes

  No

  N/A

Asset Protection Guidelines

• Is the store's most current shrink figure posted in an area where it is visible to store staff? Question a few employees to confirm they know what shrink is and if they are aware of their store's current shrink figure.

  Yes

  No

  N/A

• Is the Asset Protection Tip Line poster distinctly displayed in the stock room or office area where store staff may easily view the poster?

  Yes

  No

  N/A

• Do cashiers know the Best Practices to identify and prevent financial fraud? Financial fraud is both credit card and counterfeit currency.

  Yes

  No

  N/A

• Do cashiers and management know the procedure for a manual keyed transaction? Are all manual keyed imprints taken of all keyed credit card transactions? Are managers entering in the comment field, the reason for the manual keyed transaction?

  Yes

  No

  N/A

• Are employee bag checks being conducted when leaving the store? All bag checks must be conducted in view of the traffic counter camera at the front door. Question all onsite staff members and review previous nights closing staff.

  Yes

  No

  N/A

• Is the Emergency Contact Reference (ECR) sheet completed and readily accessible at the POS station and the managers office?

  Yes

  No

  N/A

• Is the EAS system turned on and functioning properly? If not, has the device been tested by store management, an Asset Protection Investigator, and/or has technician service been requested? Test the performance of the system using an active sensor tag.

  Yes

  No

  N/A

• Is the EAS sensor tag compliance exceeding 90%? Inspect sensor tag placement to ensure tagging procedures adhere to standards of the Universal Tagging Guidelines. Randomly audit a minimum of 150 garments.

  Yes

  No

  N/A

• Are speciality sensor tags in use on high risk product? There must never be any stagnant, unused speciality tags found in the stock room, POS station or other areas of the store. Speciality tags consist of ink, optical, handbag, and alarming sensors.

  Yes

  No

  N/A

• Is the store practicing proper fitting room guidelines and is the numerical system consistently being utilized? Door key(s) in possession of the fitting room attendant and a limit of 5 items per customer. Customers are never allowed to bring multi-brand items or accessories into the fitting rooms.

  Yes

  No

  N/A

• Are all sensor detachers firmly secured to the POS station?

  Yes

  No

  N/A

• If and when a theft incident occurs, does the staff know how to report it to Asset Protection? Manager on Duty must email Asset Protection and complete the Theft Report.

  Yes

  No

  N/A

Physical Security

• Are all perimeter doors (if applicable) locked and secure? Push on each door to validate that doors are secure. Inspect roof hatch if applicable.

  Yes

  No

  N/A

• Are all path and walkways in the stockroom or managers office, clear and free of obstruction?

  Yes

  No

  N/A

• Are all fire extinguishers being inspected by management each month, and, if needed, been serviced within the past 12 months? Inspection tags must include initials and inspection dates by auditing manager.

  Yes

  No

  N/A

• Are there working flashlights available to the staff in the event of a power outage?

  Yes

  No

  N/A

• Is the alarm contact information up to date? Phone numbers must be current and former employees deleted from the list of alarm code holders.

  Yes

  No

  N/A

• Is the installed alarm equipment functioning properly? Motion sensors not obstructed by merchandise on mannequins, wiring on all equipment is intact on all devices, and the keypad is working correctly.

  Yes

  No

  N/A

• Are the fitting rooms locked when unoccupied? Are the fitting rooms free and clear of any defeated sensor tags, price tags, hangers, and garments?

  Yes

  No

  N/A

• Is all video equipment working properly and are all camera views clear? Camera views cannot be obstructed or blocked by any hanging signs, display items, mannequins, fixtures, or grid.

  Yes

  No

  N/A

• Has the safe code been changed within the past 6 months and/or after the most recent management change?

  Yes

  No

  N/A

• Is there a minimum of 36" clearance around all electrical panels?

  Yes

  No

  N/A

• Manager on Duty Signature

  Sign