Asset Protection Store Visit

• Store Code and Name

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Select date

  Date

• Region Location

  Select NY/NJ Florida Las Vegas Calgary London Los Angeles N. California S. California Vancouver France Texas Boston NW SE Chicago Central SW

  • NY/NJ
  • Florida
  • Las Vegas
  • Calgary
  • London
  • Los Angeles
  • N. California
  • S. California
  • Vancouver
  • France
  • Texas
  • Boston
  • NW
  • SE
  • Chicago
  • Central
  • SW

Operational Guidelines

• Is the staff greeting customers as they enter the store?

  Yes

  No

  N/A

• Do employees know the staff purchase guidelines?

  Yes

  No

  N/A

• Do employees know the Allowance Guidelines.

  Yes

  No

  N/A

• Deposit procedures followed per the company guidelines? No more than three days worth of deposits allowed in the safe.

  Yes

  No

  N/A

• Is the deposit log completed daily and match the deposits that are in the safe at the time of the store visit?

  Yes

  No

  N/A

• Is the store clear of a slush fund? No loose change kept at the POS station or in the manager's office area.

  Yes

  No

  N/A

• Is the safe door closed and locked?

  Yes

  No

  N/A

• Are merchant ID numbers and Merchant Services contact information readily available at the POS station?

  Yes

  No

  N/A

Asset Protection Guidelines

• Is the current Shrink Bulletin posted?

  Yes

  No

  N/A

• Is the Tip Line poster in plain view for the employees?

  Yes

  No

  N/A

• In order to prevent fraud, do cashiers and members of management know the required steps to tender a manually entered credit card transaction?

  Yes

  No

  N/A

• In order to prevent fraud, are cashiers and members of management verifying the last 4 digits of the customer's credit card to what appears on the monitor in RPRO or to the printed receipt?

  Yes

  No

  N/A

• In order to prevent a bank cash variance, are cashiers and members of management verifying the security features on currency that include the O.V.I. (optical variable ink) features?

  Yes

  No

  N/A

• Do employees know the Bag Check Procedures? (Review previous three closing days)

  Yes

  No

  N/A

• Is the Emergency Contact Reference Sheet completed and accessible at the POS station and the manager's office area?

  Yes

  No

  N/A

• If the store is equipped with an EAS system, is the system functioning properly?

  Yes

  No

  N/A

• Are the sensor tag guidelines being followed?

  Yes

  No

  N/A

• If equipped with specialty tags (ink, optical, alarm, handbag) are they in use on product? There should not be any inventory of these tags found not in use in the stock room or POS station or any other area of the store.

  Yes

  No

  N/A

• Are fitting room guidelines followed? Key secured in the possession of an employee and the numerical system limiting 5 garments maximum allowed in the fitting at any one time.

  Yes

  No

  N/A

• Is the silver magnet sensor detacher secured to the POS station?

  Yes

  No

  N/A

• If and when a theft incident occurs, is the staff aware of the necessary steps to report the incident to Asset Protection?

  Yes

  No

  N/A

• Do employees know how to report employee-internal theft? Ask random employees on duty and document their full name as part of the answer to this question.

  Yes

  No

  N/A

Physical Security

• Are all fire extinguishers charged and indicate they are in good working order? (Ensure the gauge needle is pointing in the green section)

  Yes

  No

  N/A

• Are all perimeter doors secured? Check during the visit/inspection.

  Yes

  No

  N/A

• Is the store burglar alarm system call list updated?

  Yes

  No

  N/A

• Is the burglar alarm system functioning properly? Mark as N/A if the store is a mall location and without an alarm.

  Yes

  No

  N/A

• Are the fitting rooms locked when not in use?

  Yes

  No

  N/A

• Are all emergency exits unobstructed with a clear path to exit in the event of an emergency?

  Yes

  No

  N/A

• Are there working flashlights available in the stock room, manager office and POS station readily available in the event of a power outage?

  Yes

  No

  N/A

• Is the CCTV system functioning properly? Ensure the cameras all work and their views are not blocked.

  Yes

  No

  N/A

• Is the camera system "video review" locked?

  Yes

  No

  N/A

• Are all camera views clear and not blocked by any hanging signs, display items, mannequins, fixtures, grid or any seasonal displays?

  Yes

  No

  N/A

• Is the store safe code current?

  Yes

  No

  N/A

• Are all interior doors leading to employee only areas secured to prevent non-employee access to those areas of the store?

  Yes

  No

  N/A

• Is there any unpaid product or evidence of product found in the restroom or area of the lockers?

  Yes

  No

  N/A

• Manager on Duty Signature

  Sign