Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
1 PEOPLE
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1.1 is the minimum number of staff available at handover?
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1.2 Are all the control positions manned properly?
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1.3 Are all the control positions manned during their published opening times with properly rated controllers?
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1.4 Have the assigned controllers for the positions been given adequate training for the equipment?
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1.5 Are the controllers Ratings / licenses valid?
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1.6 Have the controllers working had adequate breaks?
Working practices
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Was English language used in all R/t Transmissions, coordination and operational telephone calls?
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1.7 Have any bad practices been developed amongst controllers which are safety hazards or might lead to safety hazards?. Not following standard procedures, using shortcuts etc)
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1.7.1 Were any Operational staff using Mobile phones in the ops room?
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1.7.2 Were any Operational Staff reading newspapers/books/electronic readers etc in the Ops room?
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1.7.3 Were any operational staff listening to music /watching media in the OPs room?
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1.7.4 Was all internal coordination done by telephone?
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1.7.5 Was there food or drink in the ops room?
2 PROCEDURES
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2.1 Are proper procedures adhered to for strip marking /management?
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2.2 Are proper procedures available/ for taking over / handing over watches?
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2.3 Are proper procedures used for co-ordination ?
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2.4 Are strips, recordings ( audio, video) retained for at least 30 days?
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2.5 Is the Met information promptly supplied?
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2.6 Have any previous recommendations issued by GCAA/ SRLG been implemented?
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2.7 Have any random checks been conducted to check ATCO phraseology? Show evidence
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2.8 Have any random checks been made on ATCO s to see if they are following standard procedures/strip marking etc?
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2.9 Have serviceability checks been recorded?
Documents
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3.0 Are the following updated documents available?
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3.0.1 Doc 4444
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3.0.2 AIPs
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3.0.3 Up to date DMATS?
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3.0.4 aerodrome emergency plan?
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3.0.5 Emergency checklist?
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3.0.6 Up-to-date charts?
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3.0.7 Relevant NOTAMS?
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3.0.8 Doc 7910 Location indicators?
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3.0.9 Doc8643 Aircraft type designators?
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3.0.10 Doc 8585 Aircraft Operating Agencies?
SIs / TIs
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4.1 have all ATCOs signed off as having read and understood and will comply with the latest SIs
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4.2 have all ATCOs signed off as having read and understood and will comply with the latest TOIs?
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4.3 Are operational bulletins available to all ATCOs?
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4.3 Have all ATCOs signed off as having read, understood and will comply with the latest Operational Bulletin?
Use of Designators
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Does the Arrivals Radar Controller use call sign "Arrivals" on first contact?
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Does the Departures Radar Controller use call sign "Departures" on first contact?
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Does Director use " Director" on 1st contact?
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Does Radar Controller use "Radar" on first contact?
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Does Radar controller use ' Radar' on first contact?
Supervisors
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Is there a Supervisor available to actively monitor the watch?
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If the Supervisor required to leave the tower or plug-in, is there a suitable replacement to assume the responsibilities?
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Do ATCOs announce identity on all telephone calls?