Information

  • Auditor

  • Club

  • Conducted on

Exterior

  • Cleanliness: debris in parking lot and landscaping, entrance area, gum, spills, cigarette butts, garbage cans and corral, back area

  • Reason for score...

  • Sensory Experience: Flowers, Trees, smells, views of building

  • Reason for score...

  • Like New Condition: lights opperational, curbing, fire lane striping, fencing, garbage corral, building, signage

  • Reason for score...

  • Additional notes...

  • Add media

Front Desk

  • Cleanliness: vents, corners, air returns and diffusers, TV, walls, plants, windows, trash cans, activity center clean

  • Reason for score...

  • Sensory Experience: flowers, trees, displays, music volume, audible distractions, smell, air quality, TV station

  • Reason for score...

  • Like New Condition: couches, tiles, casework, wallpaper, light bulbs

  • Reason for score...

  • LTA Behaviors, Consider Mission/Vision, style guide adherence, professionalism, servant minded, the brand, performance, provide proper greeting and good bye by utilizing the members name, proactively promote all areas of the club by building relationships, properly performs Hand of behaviors including to identify an unhappy member, care about the member and notify manager of situation.

  • Reason for score...

  • Systems: systems binder, DH walkthrough, activity center task list, front desk daily checklist, zone rotation/schedule

  • Reason for score...

  • Club Marketing, Consider if applicable, front desk team members in monthly campaign t-shirt, club specific counter card/easel sign on exit.

  • Reason for score...

  • Office Space: safeguarding info, cleanliness, professional

  • Reason for score...

  • Additional Notes...

  • Add media

Life Spa

  • Cleanliness: vents, corners, air returns and diffusers, TV, walls, plants, windows, shelves, floors free of hair, cabinets

  • Reason for score...

  • Sensory Experience: smells, music set at right level, air quality, massage area much serene, lighting level, menus correct/available

  • Reason for score...

  • Like New Condition: couches, tiles, casework, wall coverings, pedicure stations, shampoo bowls, lighting

  • Reason for score...

  • LTA Behaviors, Consider Mission/Vision, style guide adherence, professionalism, servant minded, the brand, performance, provide proper greeting and good bye by utilizing the members name, proactively promote all areas of the club by building relationships, properly performs Hand of behaviors including to identify an unhappy member, care about the member and notify manager of situation.

  • Reason for score...

  • Systems: AM/PM checklist, close out PPW-packet, tip reports signed off, cleaning checklist

  • Reason for score...

  • Additional Notes...

  • Add media

Life Cafe

  • Cleanliness: tables and chairs, vents, corners, air returns and diffusers, TV, plants, windows, trash cans, floors, under counters

  • Reason for score...

  • Sensory Experience: table displays, music volume, smells air quality, TVs on and set to right channel, stocked shelves

  • Reason for score...

  • Like New Condition: couches and rugs, tiles, casework, wall coverings, coolers, ovens, coolers and freezers, lighting

  • Reason for score...

  • LTA Behaviors, Consider Mission/Vision, style guide adherence, professionalism, servant minded, the brand, performance, provide proper greeting and good bye by utilizing the members name, proactively promote all areas of the club by building relationships, properly performs Hand of behaviors including to identify an unhappy member, care about the member and notify manager of situation.

  • Reason for score...

  • Systems: systems binder-sanitation checklist, station assignment card, monthly cleaning assignment, pre-shift huddle

  • Reason for score...

  • Club Marketing. Consider if applicable, Cafe order signs with monthly campaign in use.

  • Reason for score...

  • Office Space: safeguarding info, cleanliness, professional

  • Reason for score...

  • Additional Notes...

  • Add media

Sales

  • Like New Condition: working drawers, carpet, computers, lighting

  • Reason for score...

  • LTA Behaviors, Consider Mission/Vision, style guide adherence, professionalism, servant minded, the brand, performance.

  • Reason for score...

  • Systems: systems binder, club MEA DSSR, MEA DBR, whiteboard updated, cleaning checklist, club DBR, MEP(club/individual), call log, MEA MGR

  • Reason for score...

  • Cleanliness/Office Space: safeguarding info, cleanliness, professional

  • Reason for score...

  • Additional Notes...

  • Add media

GM/Club

  • Cleanliness: Team Member Break Room, Ed Center cleanliness, mixed combat arts sudio

  • Reason for score...

  • LTA Behaviors, Consider Mission/Vision, style guide adherence, professionalism, servant minded, the brand, performance.

  • Reason for score...

  • Systems: GM systems binder, current club NPS plan and quarterly business plan

  • Reason for score...

  • Office Space: safeguarding info, cleanliness, professional, lighting

  • Reason for score...

  • Additional Notes...

  • Add media

Gym

  • Cleanliness: wood floors(gym/racquet/activity), doorwars, edges and moldings, nets and backboards, glass, walls, rock wall area

  • Reason for score...

  • Sensory Experience: temperature, lighting, signage, pennys available

  • Reason for score...

  • Like New Condition: balls in good shape, wood floors, lights operational, basketball backboard in good shape, wall carpet

  • Reason for score...

  • Club Marketing, Consider if applicable, singles banners with monthly campaign outside of Gym, corporate initiated, no club specific promotions

  • Reason for score...

  • Additional Notes...

  • Add media

Kid's Activities

  • Cleanliness: corners and edges, mondo floors, wood floors, bathrooms, vents, under maze, carpet clean, activity center

  • Reason for score...

  • Sensory Experience: table displats, music volume, smells, air quality, TVs on and set to right channel, stocked shelves, lighting

  • Reason for score...

  • Like New Condition: toys new, basketball backboards/hoops/netting, carpet(including wall), outdoor playground and ground cover, TV/Stereo

  • Reason for score...

  • LTA Behaviors, Consider, Mission/Vision, style guide adherence, professionalism, servant minded, the brand, and performance.

  • Reason for score...

  • Systems: systems binder-KA daily audit, DH review, programming, child center areas, AM/PM taks checklist, zone rotation

  • Reason for score...

  • Club Marketing, Consider, if applicable, single banner with monthly campaign outside of kids, corporate initiated, no club specific promotions.

  • Reason for score...

  • Office Space: safeguarding info, cleanliness, professional

  • Reason for score...

  • Additional Notes...

  • Add media

Ops

  • Cleanliness: main hallway edges/ledges, dust, floors, hospitality desk cleanliness, loading dock neat/organized/clean, turfs

  • Reason for score...

  • Sensory Experience: music set on correct level throughout, smells throughout club, correct media displays thoughout club, plants

  • Reason for score...

  • Like New Condition: laundry room equipment, hospitality desk condition, cleaning equipment(taski, carpet cleaner, etc.), lighting

  • Reason for score...

  • LTA Behaviors, Consider, Mission/Vision, style guide adherence, professionalism, servant minded, the brand, and performance

  • Reason for score...

  • Systems: systems binder, daily rotation, daily task list, daily walkthrough, schedule, NPS

  • Reason for score...

  • Club Marketing. If applicable, multiple locations for banners, carlson signs and table pylons, corporate initiated, no club specific promotions

  • Reason for score...

  • Office Space: safeguarding info, cleanliness, professional

  • Reason for score...

  • Additional Notes...

  • Add media

Men's LR

  • Cleanliness: floors, inside lockers, dust, sinks, tops of displays and coat rack, benches, toilets, showers/curtains, plants, sauna/steam, dry off area

  • Reason for score...

  • Sensory Experience, TV on right station, smells -main area/showers/steam/bathroom, lighting, displays/advertising, air quality and temp, amenities full

  • Reason for score...

  • Like New Condition: working locker doors, new shower curtains, couches, TV working, benches operational, no graffiti anywhere, tile, showers

  • Reason for score...

  • LTA Behaviors, Consider, Mission/Vision, style guide adherence, professionalism, servant minded, the brand, and performance.

  • Reason for score...

  • Club Marketing, no signs on counters, current mirror clings

  • Reason for score...

  • Systems: locker room checklist

  • Reason for score...

  • Additional Notes...

  • Add media

Women's LR

  • Cleanliness: floors, inside lockers, dust, sinks, tops of displays and coat rack, benches, toilets, showers/curtains, plants, sauna/steam, dry off area

  • Reason for score...

  • Sensory Experience, TV on/right station, smells-main area/shower/bathroom, lighting, displays/advertising, air quality and temp.

  • Reason for score...

  • Like New Condition: working locker doors, new shower curtains, couches, TV working, benches operational, no graffiti anywhere, tile, showers

  • Reason for score...

  • LTA Behaviors, Consider, Mission/Vision, style guide adherence, professionalism, servant minded, the brand, and performance.

  • Reason for score...

  • Club Marketing, no signs on counters, current mirror clings

  • Reason for score...

  • Systems: locker room checklist

  • Reason for score...

  • Additional Notes...

  • Add media

Family LR

  • Cleanliness: floors, inside lockers, dust, sinks, benches, toilets, showers/curtains, plants

  • Reason for score...

  • Sensory Experience, TV on right station, smells -main area/showers/steam/bathroom, lighting, displays/advertising, air quality and temp.

  • Reason for score...

  • Club Marketing, no signs on counters, current mirror clings

  • Reason for score...

  • Like New Condition: working locker doors, new shower curtains, couches, TV working, benches operational, no graffiti anywhere, tile, showers

  • Reason for score...

  • Additional Notes...

  • Add media

Aquatics

  • Cleanliness: deck clean, no sand/debris in pools, whirlpools foam free, pool furniture clean, pump room clean, sauna, bathrooms

  • Reason for score...

  • Sensory Experience: crystal clear water, air temp

  • Reason for score...

  • Like New Condition: working pool equipment(cleaners/vacs), pool furniture, pipes, tiles, stairways to slides, lights all operational

  • Reason for score...

  • LTA Behaviors, Consider, Mission/Vision, style guide adherence, professionalism, servant minded, the brand, and performance.

  • Reason for score...

  • Systems: chemical checks, systems binder - daily audit, cleaning checklist, rotation sheets

  • Reason for score...

  • Club Marketing, if applicable, single banner with monthly campaign within inside pool deck, corporate initiated, no club promos

  • Office Space: safeguarding info, cleanliness, professional

  • Reason for score...

  • Additional Notes...

  • Add media

PT

  • Cleanliness: clean equipment, carpet, mondo floor, ATA floor, pilates studio, mirris, mats clean

  • Reason for score...

  • Sensory Experience: ait quality and temps, displays

  • Reason for score...

  • Like New Condition: all equipment working, body bars, flooring, wall covering, green mats, lights working

  • Reason for score...

  • LTA Behaviors, Consider, Mission/Vision, style guide adherence, professionalism, servant minded, the brand, and performance.

  • Reason for score...

  • Systems: systems binder-walk through, cleaning schedule

  • Reason for score...

  • Office Space: safeguarding info, cleanliness, professional

  • Reason for score...

  • Additional Notes...

  • Add media

Group Fit

  • Cleanliness: mats clean and stacked, mirrors, dust in corners and on black edging, flooring, small equipment and shelves

  • Reason for score...

  • Sensory Experience: air quality and temp, displays, music level if class in session

  • Reason for score...

  • Like New Condition: enough of each equipment, small equipment in good condition, stereo/mics working, mirrors not cracked, lights working

  • Reason for score...

  • LTA Behaviors, Consider, Mission/Vision, style guide adherence, professionalism, servant minded, the brand, and performance.

  • Reason for score...

  • Systems: systems binder, class schedule, phone list, sign in sheets, cleaning schedule, decibel reading sheet

  • Reason for score...

  • Club Marketing, if applicable, single banner with monthly campaign outside Group Fitness, corporate initiated, no club specific promotions.

  • Reason for score...

  • Office Space: safeguarding info, cleanliness, professional

  • Reason for score...

  • Additional Notes...

  • Add media

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.