Title Page

  • Conducted on

  • Prepared by

  • Room
  • Host Name

Appearance & Timeliness

  • Did the host report to work at the<br>scheduled time?

  • Was the host properly groomed according<br>to standards?

  • Was the host in full uniform when<br>clocking in?<br>(uniform clean and pressed, nametag worn<br>correctly, shoes polished, had a pen, lighter,<br>wine opener, and basic card)

General Hotel Knowledge

  • Did the host know the basic of the day?

  • Did the host know the hotel WIG?

  • Did the host know the Banquet<br>Department WIG?

  • Did the host know if we are winning<br>or losing?

Work Performance

  • 4. Did the server display items in a market style display?

  • 5. Was the same equipment used for the entire buffet?

  • i.e. Were wooden elevations mixed in with the steel elevations?

  • 6. Did the server have a light at the bottom of their buffet?

  • Add media

  • 7. Was the server lined up with a side napkin 15 minutes prior to the start of the function?

  • 8. Was the buffet set and ready 15 minutes prior to the start of the function?

  • 9. Did the server demonstrate teamwork with the other servers on their function?

  • 10. Was the server’s buffet replenished in a timely manner?

  • 11. Did the server keep their buffet clean for the duration of the function?

  • 12. Did the server complete all side work prior to beginning the closing checklist?

  • 13. Did the server clean and organize all equipment at the conclusion of the function?( Tables, props, Lights)

  • 14. Did the server engage and create a personal connection with the guests during the function?

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