Audit SG

• Store name

  Select

• Conducted on

  Date

• Prepared by

• Team on shift
  Address

Kitchen

• K.1 -Walk in Fridge clean and in good repair including seals, shelving and is the evaporator free from ice. Floor free of ice and all products stores off the floor.

• K.2 Kitchen Fridge 1 clean and good repair

• K.3 Kitchen Fridge 1 clean and good repair

  Yes

  No

  N/A

• K.4 Kitchen Fridge 1 clean and good repair

  Yes

  No

  N/A

• K.5 Walk in Freezer clean and good repair including seals, shelving . Is the evaporator and floor free from ice. All products stored off the floor?

  Yes

  No

  N/A

• K.6 Fryer freezer under hob clean and good repair?

  Yes

  No

  N/A

• K.7 Kitchen Freezer 2 cleanliness /repair

  Yes

  No

  N/A

• K. 8 Kitchen freezer 3 clean and good repair

  Yes

  No

  N/A

• K. 9 All prep tables clean check legs tops etc

  Yes

  No

  N/A

• K. 10 Floors clean and good repair check under equipment corners etc

  Yes

  No

  N/A

• K. 11- Hobs are clean and in good repair

  Yes

  No

  N/A

• K.12 Fryer clean and good repair check legs , cook pot and under equipment

  Yes

  No

  N/A

• K.13. All fry pans clean and no excessive carbon

  Yes

  No

  N/A

• K.14 -All tea pans in good condition

  Yes

  No

  N/A

• K. 15 Are grills and utensils clean and good repair and check the filters

  Yes

  No

  N/A

• K. 16 All Microwaves clean and good repair and check filter

  Yes

  No

  N/A

• K.17 Bain Marie Clean and in good repair including gastronomes

  Yes

  No

  N/A

• K. 18 Water boiler clean and filter has adequate life left

  Yes

  No

  N/A

• K.19 All kitchen shelving and storage clean good repair sinks, tea storage etc

  Yes

  No

  N/A

• K. 20 All jugs free from sticky residue due to stickers

  Yes

  No

  N/A

• K. 21 All urns clean seals in good condition

  Yes

  No

  N/A

• K. 22 Clean under equipment

  Yes

  No

  N/A

• K.23 Staff in full clean uniform and station clean and organised

  Yes

  No

  N/A

• K.24 Is the canopy clean and good repair

  Yes

  No

  N/A

• K. 25 Pastry oven clean and good repair

  Yes

  No

  N/A

• K.26 Are stores using P& G chemicals

  Yes

  No

  N/A

Food Safety

• F. S1 Observe from the start hand washing and hand washing routine . is it happening and are they washing hands correctly

  Yes

  No

  N/A

• F.S2 Are fly zappers turned on , clean and working ? glue boards in place and all bulbs working

  Yes

  No

  N/A

• F. S3 Diary completed for the last 30 days , allow 3 gaps

  Yes

  No

  N/A

• F.S 4 Omelette mix dated correctly

  Yes

  No

  N/A

• F. S 5 Cup and cloth system on milk steamer in place with a 4 hour day dot.

  Yes

  No

  N/A

• F. S6 Hand soap dispensers full with anti bacterial hand wash, all blue rolls in dispenser not lying about

  Yes

  No

  N/A

• F. S7 Is the two system cleaning process followed

  Yes

  No

  N/A

• F. S8All products rotated check dates

  Yes

  No

  N/A

• F. S9 Product prep to standard. Butter chicken , operate mix

  Yes

  No

  N/A

• F. S10 All prepped veg is stored in sealed containers correct dates

  Yes

  No

  N/A

• F. S11 All foods storage containers good repair

  Yes

  No

  N/A

• F. S12 Desert fridge working and is clean

  Yes

  No

  N/A

• F. S12 -Dessert Fridge operating at correct temperature

  Yes

  No

  N/A

• F. S13 - Under counter FC fridge operating temperature

  Yes

  No

  N/A

• F.S14 Main freezer operating at correct temperature(-16 or below)

  Yes

  No

  N/A

• F. S15 All kitchen counter fridge at correct operating temperature (1-4 Degrees )

  Yes

  No

  N/A

• F. S16 Kitchen freezer at correct operating temperature(-16 or below)

  Yes

  No

  N/A

• F. S17 Is the ice scoop stored in a dedicated pot

  Yes

  No

  N/A

• F.S18 Dessert fridge dated correctly

  Yes

  No

  N/A

• F. S19 Are all chemicals stored used correctly ? check dilutions , check for a storage area away from food

  Yes

  No

  N/A

• F. S20 All temperatures probes are in good working order and calibrated hot 99 to 101 and cold test -1+1

  Yes

  No

  N/A

• F. S21 Check with probe if hand washing sink water reaches 42-45 C

  Yes

  No

  N/A

• F. S22 Station sanitation every 20 min

  Yes

  No

  N/A

• F. S23 Any products out of date found 20 point deduction

  Yes

  No

  N/A

• F. S24 Is pest control log completed , logged and up to date ? 20 points

  Yes

  No

  N/A

• F. S25 Observe cooking of sausage is temp taken

  Yes

  No

  N/A

Brand standards

• B.S1 All sieves clean and good repair

  Yes

  No

  N/A

• B . S2 Is there a marked set of sieves for karak /pink tea

  Yes

  No

  N/A

• B.S3 Are the meat /veg grills set up correctly colour code etc

  Yes

  No

  N/A

• B. S4 Ask team member to make butter chicken roll and observe how its made , does it meet standard

  Yes

  No

  N/A

• B. S6 Taste Karak chaii

  Yes

  No

  N/A

• B. S7 All staff in uniform name badge hair net and beard net

  Yes

  No

  N/A

• B. S8 Check quality of oil in all fryers , check visibility

  Yes

  No

  N/A

• B. S9 All products in use chaiiwala approved?

  Yes

  No

  N/A

• B.S10 All crib sheets are up and in use correct version

  Yes

  No

  N/A

• B. S11 Observe staff preparing chaii latte , garam choc is the cup used to measure the amount of milk and is the steamer used correctly . not moved around under steamer steam arm touching bottom of the picher , machine clean before drink is poured one good tap before pouring

  Yes

  No

  N/A

• B. S12 Are all photo frames up to date

  Yes

  No

  N/A

Front Counter service area and customer service

• F.C1 Is the counter top clean and in good repair

  Yes

  No

  N/A

• F. C2 is the till and printer clean and good repair

  Yes

  No

  N/A

• F. C4 Menu clean and all items correct and visible

  Yes

  No

  N/A

• F. C5 Counter menu clean and good repair

  Yes

  No

  N/A

• F. C6 I s the limbu pani dispenser clean and good repair and check detail tap etc

  Yes

  No

  N/A

• F. C7 Is the cake fridge inviting and clean good repair . dates on cake

  Yes

  No

  N/A

• F. C8 Is the steamer clean and good repair . is the pressure in the green zone

  Yes

  No

  N/A

• F. C9 Are the cup dispensers in good repair

  Yes

  No

  N/A

• F. C10 Under counter fridge clean good repair

  Yes

  No

  N/A

• F. C11 Is the grey wall tile clean good condition

  Yes

  No

  N/A

• F. C12 Lemon mint cinnamon etc good repair and clean

  Yes

  No

  N/A

• F.C13 Saffron shaker clean and good repair

  Yes

  No

  N/A

• F. C14 Check detail ice machine

  Yes

  No

  N/A

• F. C115 Is the pastry display clean and good repair

  Yes

  No

  N/A

• C. 2 observe till interaction

  Yes

  No

  N/A

• F. C2 Upselling to add value

  Yes

  No

  N/A

• C S3 Are all procedures followed once an order is take name etc

  Yes

  No

  N/A

• CS5 Question staff till members on allergen process show board don't take accountability

  Yes

  No

  N/A

• CW APP - is the store live with chaiiwala app . tables set up

  Yes

  No

  N/A

• Delivery tablets on and working , tablet not working why

  Yes

  No

  N/A

Customer area cleanliness

• C.1A Floors are clean and good repair

  Yes

  No

  N/A

• C. A2 All tables legs clean and good repair

  Yes

  No

  N/A

• C. A3 Are chairs clean good repair

  Yes

  No

  N/A

• C. A4 Is the mirror clean

  Yes

  No

  N/A

• C.A5 Is the taj mahal print clean good repair

  Yes

  No

  N/A

• C.A6 Picture frames clean good repair

  Yes

  No

  N/A

• C.A7 Lights clean well lit - staff know to clean and change

  Yes

  No

  N/A

• C. A8 Drink fridge clean no sticker etc

  Yes

  No

  N/A

• C. A9 condiments clean good repair , bin empty etc

  Yes

  No

  N/A

• C. A10 pallet wood in good repair

  Yes

  No

  N/A

• C.A11 TOILETS check detail

  Yes

  No

  N/A

• Yes

  No

  N/A

Approach store

• Signage visible good repair tea pot illuminated

  Yes

  No

  N/A

• A.S2 Out side seating

  Yes

  No

  N/A

• A. S3 Windows doors frames clean good repair

  Yes

  No

  N/A

• A. S4 Entrance exit clean good repair

  Yes

  No

  N/A

• A. S5 OPENING TIMES

  Yes

  No

  N/A

• A. S6 new promotion live observe team ask questions . right POS

  Yes

  No

  N/A

• Yes

  No

  N/A

FEEDBACK

• Point 1

• Point 2

• Point 3

Action plan

• 1.

• 2.

• 3

• 4.