1. Essential Services / Emergency Procedures
Is there a programmed preventative maintenance schedule in place for all Fire Safety Measures ( essential services ) in club?
- Fire Extinguishers/ Hose Reels / Hydrants / Fire Doors / Sprinkler / Smoke Alarm system
- Manager must be able to explain schedule and reference Maintenance /Service Program and records keeping requirements.
- Manager must know what Goodlife is responsible for servicing and what centre is responsible for.
Extinguishers in place attached to walls and clearly marked.
Exit signage visible and clearly illuminated ( all green signs illuminated )
- if one out only full score , 2 out half score , more than 2 lights blown no score.
Employees can explain: ( ask Receptionist on shift and a MC )
- fire evacuation procedure
- bomb threat procedure
- robbery/armed hold up
- violent/ aggressive behaviour
- power black out
Fire drills practiced yearly
- Evacuation summary in Figtree and current.
CGM can explain:
- role of ECO/CFW
- fire system/alarm system Evac procedure for club
- service schedule essential services/record keeping
- requirement to review Emergency procedures annually and training
Pathways to exits clear and unobstructed . Clear both inside club and out side.
Exit doors open easily with correct one action door handles.
Emergency floor plans displayed and attached securely - showing egress routes and in clip frames
Current emergency procedures
- red folder organised for quick reference : tabs / labels
-reviewed and updated to new format which includes 24/ 7system and site specific for club
- Chief Fire Warden and Warden responsibility list
2. Incident / Hazard Reporting
Incident forms completed correctly and loaded into Figtree within 24 / 48 hrs
Reviewed within 7 days or comments recorded for ongoing open claim
CGM to have a good understanding of reporting requirements and review procedure and timeframes
Serious incident flow chart at reception , CGM to explain the purpose of flow chart ( leads into notifiable event criteria )
Can the CGM explain what a notifiable event/ incident is and who and how it is is reported ( notifiable incidents reported to the appropriate regulatory body within specified time frames)
CCTV installed. Good access for CGM to obtain copy of incidents. CGM know how to obtain copy of footage. ( written Procedure)
CGM is aware of written procedure and can outline the companies method of hazard identification and timely reporting of information.
- CGM to be able to explain location of procedure ( WHS Manual) and detail how implemented within the club.
Hazard alert forms :appropriate process for each hazard followed ( entered into maintenance log /Figtree ,assessed, reviewed and controls in place) - employees aware of location of Hazard alert forms
Employee knowledge on incident and hazard reporting (ask receptionist and MC on shift how they would report a hazard and Incident . Ask process of a near miss Incident ( need employees to understand near misses are to be reported)
Employees understand responsibility for managing and controlling hazards (ask receptionist and MC in shift)
Ask 3 questions that they would be expected to answer with the following points:
- out of order signs , reporting in Maintenance system
- wet floor signs and wiping / mopping up
- barricading off areas.
Return to Worker poster displayed in staff room/ area with correct contact details
VIC: flow chart for procedure for injured worker displayed in CGM office.
NSW: if you are injured poster
Qld / WA/ SA : WC flow chart - RRTW contact
A RTW coordinator has been appointed and staff are aware of their identity (ask CGM and CSM or GFM)
3. Management System
An WHS policy has been developed and signed by senior management with WHS policy posted in workplace
WHS Program : coloured program is up on wall .CGM is aware of tracking all safety requirements such as training / inspections due and annual reviews old documents due. Figtree or printed program up to date.
Responsibility & accountability for WHS has been clearly defined throughout the organization and all communicated responsibilities
- CGM to be able to explain where this is documented and how all team members including PTs are educated. (via Induction , listed in WHS Manual ,Annual Risk Management training )
CGM has knowledge of responsibility / accountabilities as detailed below:
CGM KPIs from job description
Responsibilities as listed in WHS manual
All WHS procedures (reference to WHS manual)
Mechanisms of consultation and communication have been documented and communicated to employees
CGM should be able to reference what the procedure is and how they explain this to staff (induction /communication book/ notice board)
- question receptionist on shift if they know of WHS meetings and communication avenues for updates
Evidence of consultation available - HSR or minutes quarterly WHS meeting Action current in Figtree with minutes attached
Designated work group discussion /vote form completed.
Communication Board : safety related topics displayed
- Golden Extinguisher award
- location of WHS Manual
- Workcover flowchart
- copy of latest WHS minutes
WHS records are maintained on site and relevant personnel can locate these easily: Club Drive- WHS Folder. ( all documents saved in appropriate folder in WHS folder and CGM can locate easily)
Figtree: WHS actions signed off with required documentation attached to list notes within 4 weeks or have a valid reason.
Employees are aware of WHS manual and location of Manual ( admin drive / Reception)
Relevant permits current and displayed
ALL STATES : Fitness Australia
QLD :Entertainment venue, Liquor license , Qld govt required sign for informing of health issues.
WA: Occupancy permit
Hazardous Manual handling tasks formally identified and assessed if any identified .
- recorded on form and signed off in Figtree.
- identified HMTs have risk assessment , controls and written procedures with training
- CGM to reference corporate risk assessment for all other manual tasks.
Action items completed from previous audits
Risk assessments completed for high/ medium risk tasks.
- out door training
- changing pool chemicals
- putting covers on pool
Written procedures for key duties (where applicable)
- opening/closing procedures
- changing pool chemicals
- vacuuming pool
- placing pool covers on and off
Manager is a ware of change of management procedure and focus group.
- can reference WHS Manual and forms to use
Manager is aware of purchase of Asset and Disposal of Asset Procedure
- CGM can reference WHS Manual and forms to use
Induction given to all new starters within first week ( check two most recent employees and two ABN Rental trainers)
- PT evidenced by signed induction list, list names and dates
- Employee evidenced by report sent to CGM , check if overdue
- record names of those checked
Employee Qualifications Current ( First aid /CPR/ WWC/ Cert III) - check workforce ready . (Includes all departments Childminding , reception, Hypoxi, GFI, HODs )
Annual refresher Anaphylaxis in house training: Childminding team members . Current list of team members and sign off ( All states)
- Vic : Anaphylaxis management course every 3 years
Personal Trainer : qualifications current : Cert 1V , Fitness Australia, Public Liability, First Aid , CPR, signed contract, passport immigration check ( check in Figtree)k
Training program available : CGM aware of timeframes and who completes what training.
Emergency Procedure Training
All Employees and Personal Trainers trained annually in the use of fire extinguishers, hose reels and emergency procedures as listed in Club Emergency Manual .
Sign off current
Risk management - training yearly.
- Sign off required for all employees and rental trainer
Preventative and manual handling instruction : All employees signed off
Child Protection Risk Management Strategy : Annual training for all Child minding employees ,Heads of department, group Fitness Instructors ( those who teach children classes) and Personal Trainers who train youth and children trained annually with sign off.
Swimming Pool Procedures and rescue device Annual training delivered to all HODs, reception and Personal trainers . sign off available
Group Fitness Instructors Annual training package delivered with sign off attached under list notes
Training verification list : does Manager hold an updated list of all employees and Personal trainers to use as confirmation all have completed training and signed off ? ( relates to training not on e learning )
Clubs with Asbestos have on induction taken all team members through Asbestos Register and process to follow when contractors arrive at club? Asbestos Sign off sheet completed
Workplace inspections are undertaken on a weekly basis (CGM weekly inspection)
- actions identified & completed in a timely manner
- actions signed off by CGM
Gym Floor and Cardio Monthly equipment inspections
- FD sections completed
- actions logged into maintenance
Group Fitness Monthly equipment inspections
- GFM sections completed ( spin room/ studio equipment )
- actions logged into maintenance
Emergency stop buttons and stair mill stop plate tested and recorded on current form ?
Process in place to ensure that all electrical equipment is appropriately tested & tagged - 6 monthly redundant in house electrical inspection
Correctly labelled spray bottles
Current Safety Data Sheets available for all HS/DGs stored on the premises in chemical storage area. (no older than 5 years)
A Chemical register is maintained on site and reviewed annually (register to include all chemicals stored and used on site- hazardous, dangerous and non Hazardous chemicals )
Chemical room clean and tidy
Risk assessments and SWMS for all Goodlife hazardous chemicals ( eg: bleach/ citric acid )
Chemicals bunded/segregated, incompatible chemicals are appropriately segregated. ( acid and alkaline stored separately )
- disposable gloves, aprons
- pool clubs : rubber boots, face mask, long gloves, PVC apron
- employee cleaners own individual PPE in a clean storage container ( eye protection, elbow length rubber gloves, plastic apron etc)
Employees handling chemicals have received appropriate induction, annual training on hazardous chemical use and Safe work method statements for relevant tasks. Evidenced by signed Hazardous chemical Risk Assessment and Safe work procedure.
- pool cleaning
-transferring of hazardous chemicals
- steam generator descaling.
-employee cleaners : bathrooms using hazardous chemicals (Carseldine, chermside, Nerang, Helensvale, Robina, Logan )
SWMS and risk assessments completed for tasks employees complete that require use of hazardous chemicals:
-transferring of hazardous chemicals
-employee cleaners for those tasks requiring use of hazardous chemicals
- steam generator descaling.
Chemical room locked
CGMs and Employee Cleaners are aware of procedure for disposal of chemical : written procedure in Chemical folder.
7. Plant & Equipment
Adequate spacing : check/ walk around completed by CGM / FD. ( Monthly FD Inspections)
-.5 m between side mounting X-trainers
- good space between plate loaded equipment.
Maintenance reporting system in place - Cherwell. staff aware of reporting process.
- CGM is adding scheduled servicing as per timeframes on Maintenance program .
Maintenance plan - monitored by CGM and matches service records
Plant & equipment register
- check new equipment added
- risk assessments for any new items
-includes Hypoxi equipment
Equipment serviced by maintenance team within timeframes ( 4 weeks) and signed off on interim form sent out for tracking ( Temporary system to track until new Cherwell in place )
Plant and equipment maintenance / service records available from contractor
- Electric entrance doors 4 monthly
- pest control quarterly
Plant and equipment risk assessments:
- risk assessments have been completed for each type of equipment
- risk controls in relation to items of plant have been identified and implemented
- reviewed annually
There is a procedure for isolation & tag out of unsafe equipment and procedure communicated to employees
: adequate signs available with good attachment system ( attachment system good , not all blue tac , some with lanyards )
Maintenance Safe Work Procedures available for manager to reference
Plugs/cables & sockets in good condition and tidy - don't pose trip hazard ( check under desks / reception / workstations / gym equipment )
Test and tag completed annually
Electrical register current
RCD tested annually - electrician to test and record and Maintenance to do annually ( every 6 months)
Contractors sign in and out of club
- CGM knows where to find current contractor list - Figtree
Visitor badges ( clip on or adhesive labels )
All contractors loaded into Figtree and CGM aware of checking for currency and induction of contractor.
Contractor folder set up,as per company requirements( laminated floor plan, Asbestos register if applicable to club, sectioned in role specific or company plus misc, induction running sheet front of each section etc)
Contractors Inducted into club( sign off available with running sheet at front of each section with name and date inducted)
Club Manager is informed when contractor on site and communicates with when high risk tasks are to be completed before works commence . Request for risk assessment or safe work statement to ensure safety guidelines are understood and adhered too.( works such as roof top access, working at heights, working near asbestos, electrical works )
Club Manager checks works in progress to ensure safety requirements in place ( barricading, isolation electrical, PPE , no hot works without permit, confine space licence and permits)
Club Manager is aware of Non Conformance form and procedure to follow when Non Conformance issues?
Contractors who work at heights or on roof have completed a risk assessment and have Safe Work Statements - Manager has copy and discussed.
10. First Aid
First Aid assessment completed on club to confirm adequate supply's / adequate kits ( if any changes of layout or concerns a re assessment completed)
A first aid and injury register is maintained : Figtree / note book in kit for minor issues.
Figtree: do incidents reflect the injury / marked as injury occurring in Figtree ?
Procedures have been developed and implemented regarding infection control
- CGM to reference listed in induction and risk management training
- sharps disposal kit
- infectious waste clean up kit
There is a system in place to ensure that first aid kits and Defibrillators are appropriately maintained?
- monthly first aid kit checks
- daily visual check by reception - check open /close Reception checklist (ask receptionist on shift on process )
- recorded weekly de fib checks by CGM.
- scissors and accessories in back pocket
Is Defib battery/ pad pack current ?
Comprehensive emergency numbers listed adjacent to all phones
11. General Areas
Floors within common areas are free from protrusions and are unobstructed
Good general lighting with all working
Procedure for cleaning up spill kits - wet floor signs/spill kits
Areas that are wet/slippery are signposted
Trip hazards associated with steps/stairs are controlled (e.g treads are highlighted)
Hand rails have been installed at stairs/steps
Housekeeping is adequate within public areas
Store / Plant rooms rooms
-kept locked at all times
- clean / tidy
- adequate shelving with easy access to shelves
Air con service/fitters clean with ventilation systems adequately maintaining levels of temperature and sufficient fresh air is introduced to the indoor atmosphere
Work stations / staff areas
- appropriately set up and clear
- no clutter under desks
- electrical cords neat and tidy
Condition of entry signs at entrance
Staff rooms / members lounge / general use areas
-clean and tidy
- leads and cords tidy
- no trip hazards
Staff Kitchens / members lounge Fridges and micro waves clean
12. Gym Areas
Cleanliness / trip hazards
All areas to be generally tidy, regular inspections completed
-gym floor: free from discarded weights
-cardio area : leads tidy, equipment clean
- general walk ways to and around equipment , clear walkways
- functional area clear , easy access to equipment
Treadmill white stencil Markings on belt are clearly visible ?
Treadmill warning signs in place? ( Ensure Treadmill has come to a complete stop etc)
Do not stack stickers are on all Plyo Boxes?
Have Dumbbells clear weight Markings ?
Safety / Instructional signage on pin loaded / plate loaded Equipment ?
( clubs with freedom /paramount check arms have warning labels)
Can the club manager show you the yellow safety signs displayed on advertising Screens and explain that they form part of our controls for treadmills and general gym and a high priority in unstaffed hours ?
All equipment with the potential to be pulled over is bolted to floor ( items above 1.7 m in height -cable / matrix machines, ball/ kettle bell racks/ chin up )
Equipment in good condition. ( upholstery , cables, handles and attachments, bars, weight plates)
Etiquette signs for each area displayed.
Adequate storage for all portable equipment ( bars, kettle bells, balls, safety arms , weight plates, Dumbbells , steps and raisers, mats)
Are there Adequate collars for number of bars on gym floor ?
Stereo systems : area clean tidy , test and tagged
Group Fitness/ spin Room : paper towel dispensers , disinfectant available and waste bin
Clear egress route to stage and out of room ( highlighted if issues )
Instructor stage edge highlighted (GF and Spin Rooms )
Process for managing Instructor Booty Barre ( manual handling and sticker on barre ) in place?
System to manage spills on studios with polished floors: ( either mop for use and signage in place with explanation of use and /or paper towel and required signage explaining wipe up spills)
13. Child Care
Registration forms for children completed on first attendance
-select two names off the days sign in form and check enrolment form is available
Parent signs child in and out on attendance sheet
Documented procedures available for child care ( held in child minding room for quick reference ) and annual training completed with sign off
Anaphylaxis plans updated annually, colour photo and signed by Dr
- displayed when child in attendance.
Cleaning schedule in place for toys/tables (sign off daily)
Cleanliness of area/receptions/bathrooms
- time out policy
- govt crèche sign - QLD, SA, WA, NSW
- child care license - VIC : primary nominee and nominees current
Is all personal information of children held in a locked area ?
Has each child care team member have a completed and current Children Services Staff Record signed as required? ( Victoria only)
Current version Child Care/ Minding procedures available in room with all childcare staff signed off annually.
Emergency station set up : wall mounted first aid kit/ Defibrillator ( how to use attached) Emergency Pendants and Intercom with signage, maintenance log with out of order signs, black box for forms ( secured to bench) Emergency Information Plan.
Reception Opening and Closing Checklist available and completed with any action items followed up and signed off.
Emergency Intercoms clearly visible and signed .
Intercoms and Emergency Pendants: test completed monthly and signed off in Figtree
Laminated guide in use , each MC has copy available for use if required when inducting members. ( shows consistency in safety message )
New Security 24/7 contact details on entrance door and above security panel. ( Manager and reception staff know club security code)
New sticker with 1300674000.
TAilgating system in place and checked as per company procedure each am. Ask CGM to show you process and see that emptied each day.
Can MC complete a full 24/7 safety induction tour explaining key areas ?
- did they cover Emergency event , fire alarm, medical, defib and first aid , incident reports, out of order, emergency exits, use of intercom &a duress pendants, entry / exit, tailgating , floor plans , safe room etc
- confident in delivering the safety message ?
15. Bathrooms / Relaxation Zone
Relaxation zone etiquette / safety signs in place
- General signs
- hot rocks
Sauna in good condition: wooden seats, no slip hazards
Steam room in good condition: no broken tiles, clean, no slip hazards
Areas with Emergency Duress Alarm are signed appropriately with a written procedure in place for staff to follow. Tested on a Monthly basis with sign off.
Regular checks completed on Sauna and Steam room and recorded.
-minimum 3 times daily
Bathrooms clean and tidy, no slip and trip issues.
Hair Dryers/ Straighteners: in good condition with filters on ends of hair dryers, leads in condition and holder sin place for each appliance.
Lockers in good condition( those broken signed out of order)
No Responsibility for theft / No Photography Signs displayed in Bathrooms.
Iron in good condition, no burning on plate, cord in good condition with no fraying, hard wired/plugged into timer only?
16. Working at Heights/Registered Plant
All tasks that could result in a fall from greater than 1.8 metres have been identified
- CGM should have form available from maintenance that list tasks for their club
Safe access has been provided to the roof areas
- anchor points serviced annually if in place
Risk assessments / SWMS have been completed for all tasks involving working at heights that maintenance would complete in club?
- CGM should be able to locate a copy of maintenance SWMS to monitor when at heights work is completed in club
Lift registered and quarterly service programme implemented
- copy of current lift registration
- copy of service records
Cooling Tower: registered and maintenance program in place ( check is on maintenance plan)
17. Hazardous Materials ( Asbestos)
A hazardous materials survey has been conducted (including the identification of asbestos)
-Buildings pre 2004
An asbestos risk management plan has been developed
- asbestos materials labelled as such
- contractor sign in sheet makes mention of asbestos
- register is held in front of contractor and maintenance folder for viewing
- staff and PTs are made aware of location of asbestos and sign off
Asbestos risk management controls are implemented and regularly inspected. The effectiveness of these controls is reviewed and revised every year
Club manager can explain location of Asbestos in club and explain controls and process for managing contractors or works at club?
18. Car Park / Outdoor Areas
Car park - area clean and tidy with no rubbish and no pot holes
Speed/collision controls in place
-Speed signs/speed bumps
Line spacing clearly marked / collision points identified and highlighted - corner of kerbs etc
No responsibility for lost / stolen / theft signage
Gardens are well maintained
Good external lighting - no issues identified
19. Swimming Pool
Slip hazards managed on pool deck effectively ( matting , appropriate flooring)
Pool procedure manual ( current version) available at reception in Emergency Manual.
Is there a Chemical spill kit in pool plant room and close to door for easy access ?
SDS held in pool plant room for all chemicals and listed on register and current ?
Employees who handle or may be required at times to handle hazardous chemicals have received appropriate induction, annual training on use and Safe work method statements for the relevant tasks.
Evidenced by signed Hazardous chemical Risk Assessment and Safe work procedure.
- pool cleaning
-transferring of hazardous chemical or spill clean up
Pool rescue device available and clearly visible and signed
pool plant room : bunding in place /clean and tidy
Pool surrounds clean and tidy
Pool/spa water tests as per regulations
Low usage 2 x daily
Medium usage 3 x daily
High usage 4 x daily
Vic 4 times daily
Pool Safety signs in place:
- depth signage clearly visible
- no life guard on duty signs
- pool safety general precautions sign
- CPR, current version (DRSABCD)
Personal protective equipment available and close to door? : apron, gumboots,long rubber gloves, protective eye ware?
Eye wash station available ( sterile bottles in date ) and running water - hose and tap nearby if required ?
Hazardous Chemical signs on pool plant room door?
20. HAZARDS / OTHER ISSUES IDENTIFIED
Any Hazards / Issues identified during inspection of facility? Describe hazard and any controls implemented. Rate hazard for controls and action implemented by club. )
Any Hazards / Issues identified during inspection of facility? (Describe hazard and any controls implemented. Rate hazard for controls and action implemented by club. )
21. Further training / Suggestions
Is there any further training you feel you require or would like for you or your team ?
Do you have any suggestions to improve Current Safety Systems ? ( forms , procedures etc )