Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
1. Store Visit
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Time Audit Started
2. Physical Security
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2.1 Are all perimeter doors including the entrance functioning properly with working panic alarms and front door enunciator? Is the back door key properly controlled per SOP?
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2.2 Is the store safe fully functioning with proper delay time and sticker indicating the safe has a time delay? Stores with two door time delay safes should store the deposit in the time delay portion of the safe.
3. CCTV Review
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3.1 Is the CCTV system operational with accurate time and date? Follow the steps to ensure the IP address and time sync on the DVR are set properly.
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3.2. Review an opening and closing shift via CCTV. We're there at least two employees on the closing shift, with the MOD performing a sweep of the store prior to closing? Was the time delay portion of the safe accessed after the doors were closed and locked? Verify that the office door is closed and locked at all times.
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3.3 Have all employees completed the Robbery CBL? Test the employees for knowledge of proper robbery response actions.
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3.4 Are employees adhering to the Employee Presentation Policy by having bags and personal belongings inspected and receipts for purchases verified?
4. Cash Handling
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4.1 Review the previous two weeks worth of deposit logs. Is the deposit log up to date, using full signatures in all applicable columns and documenting preparation and removal times? Are all deposits accounted for?
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4.2 Is the store following deposit policy by making daily deposits as outlined in the SOP?
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4.3 is the store following the proper procedure for conducting Cash Pick-Ups?
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4.4 Are manufacturer coupons being balanced during the cashier balancing process? Are coupon envelopes being mailed to the processing center weekly in the Orange manufacturer envelopes?
5. Refund Review
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5.1 Review five exception refunds from the SAS 2.0 launch page. Is the customer and merchandise present at the time of the refund?
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5.2 Are the MOD, customer and employee's names signed on the refund slip?
6. Transaction Cancels
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6.1 Review five transaction Cancels (Aborted Transactions) via CCTV. We're the voided items purchased on a subsequent transaction or were they left at the store?
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6.2 Of the Transaction Cancels (Aborted Transactions) that were reviewed, did store employees follow all processes/procedures for properly documenting the transaction slip?
7. On Hand Adjustments
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7.1 Is the store following the weekly OHA process?
8. Inventory Build
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8.1 Is the 7-day Workflow Process being followed?
9. Tobacco
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9.1 Is the store conducting Tobacco Cycle Counts daily? Is the daily cigarette over/short documented on the TAL?
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9.2 Is the Tobacco case locked and the key secured out of reach of customers? Are overstock tobacco products secured in the approved overstock locations (tobacco case, locked register cabinet or locked in the store office.)
10. Defensive Merchandising
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10.1 if the store is equipped with defensive merchandising doors, are the doors installed in the correct POGs and functioning properly?
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10.2 Are ink tags properly installed on the approved items on the sales floor? Approved items are 1. Hanes Men's and Boy's Packaged apparel 2. Licensed Kid's underwear.
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Comments:
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Time Audit Ended