Aulds Retail Audit v3

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Externals

• Front entrance swept, weed free and chewing gum free?

  Yes

  No

  N/A

• Windows clean and streak free?

  Yes

  No

  N/A

• Signage clean and well lit?

  Yes

  No

  N/A

• External media clean presentable and showing current material?

  Yes

  No

  N/A

• Are awnings clean and in good condition?

  Yes

  No

  N/A

Window

• Is window compliant to window policy?

  Yes

  No

  N/A

• Is relevant POS in use? Window posters etc?

  Yes

  No

  N/A

• Are relevant products on display with good impact?

  Yes

  No

  N/A

Counter

• Is counter top only displaying relevant products & POS?

  Yes

  No

  N/A

• Is savoury section merchandised to counter layout standard?

  Yes

  No

  N/A

• Is chilled section merchandised to counter layout standard?

  Yes

  No

  N/A

• Is main counter merchandised to counter layout standard?

  Yes

  No

  N/A

• Are all counters well presented?

  Yes

  No

  N/A

• Is there good product availability?

  Yes

  No

  N/A

• Are standards of cleanliness & hygiene being met?

  Yes

  No

  N/A

Pick up bin

• Is pick up bin compliant to merchandising policy?

  Yes

  No

  N/A

• Are all products readily available?

  Yes

  No

  N/A

• Are products well presented?

  Yes

  No

  N/A

• Is all relevant POS used properly?

  Yes

  No

  N/A

• Is unit clean?

  Yes

  No

  N/A

Multideck ( or any other sandwich display )

• Is multideck compliant with merchandising policy?

  Yes

  No

  N/A

• Are all food products readily available?

  Yes

  No

  N/A

• Are all drinks products readily available?

  Yes

  No

  N/A

• Is all relevant POS used properly?

  Yes

  No

  N/A

• Is unit clean?

  Yes

  No

  N/A

Coffee shop

• Is coffee machine clean and working properly?

  Yes

  No

  N/A

• Is all coffee machine equipment available?

  Yes

  No

  N/A

• Are coffee beans being stored correctly?

  Yes

  No

  N/A

• Is all cutlery available, clean and polished?

  Yes

  No

  N/A

• Is all crockery available and clean?

  Yes

  No

  N/A

Tables

• Are tables & chairs clean and in good condition?

  Yes

  No

  N/A

• Are empty tables clean and ready for service?

  Yes

  No

  N/A

• Are table talkers on every table?

  Yes

  No

  N/A

• Are all condiments clean and available?

  Yes

  No

  N/A

Floor

• Is floor clean and free from debris?

  Yes

  No

  N/A

• Is floor in good condition?

  Yes

  No

  N/A

Toilets ( including staff toilets )

• Are toilets and sinks clean and in good condition?

  Yes

  No

  N/A

• Is floor clean, dry and in good condition?

  Yes

  No

  N/A

• Are bins clean and hygienic?

  Yes

  No

  N/A

• Is soap available at every sink?

  Yes

  No

  N/A

• Are paper towels available?

  Yes

  No

  N/A

• Is toilet roll available in every cubicle?

  Yes

  No

  N/A

• Are hand dryers working?

  Yes

  No

  N/A

• Are the toilets presentable and in good condition?

  Yes

  No

  N/A

Kitchen

• Is kitchen tidy?

  Yes

  No

  N/A

• Is hygiene maintained to a good standard?

  Yes

  No

  N/A

• Is food storage compliant to Cook Safe standards?

  Yes

  No

  N/A

• Are fridges clean, operating at correct temperature and with working seals?

  Yes

  No

  N/A

• Is stock rotation in place?

  Yes

  No

  N/A

• Are chemicals being used and stored properly?

  Yes

  No

  N/A

Back Counter

• Is back counter presented to spec?

  Yes

  No

  N/A

• Is back counter in a hygienic condition?

  Yes

  No

  N/A

• Is floor clean and in good condition?

  Yes

  No

  N/A

Equipment

• Is all equipment in good working order?

  Yes

  No

  N/A

• Are all bulbs working?

  Yes

  No

  N/A

• Are menus and statutory notices on display?

  Yes

  No

  N/A

• Is till clean and maintained in good condition?

  Yes

  No

  N/A

• Are all work surfaces clean and tidy and in an acceptable state of repair?

  Yes

  No

  N/A

• Are all fire extinguishers clean and in correct position?

  Yes

  No

  N/A

Staff

• Are all team members in full and correct uniform to company standard?

  Yes

  No

  N/A

• Are hair nets being worn by staff preparing food in large quantity?

  Yes

  No

  N/A

• Are all staff free from jewellery?

  Yes

  No

  N/A

• Are all staff free of nail polish?

  Yes

  No

  N/A

• Are training records up to date?

  Yes

  No

  N/A

• Are team aware of products, soups and daily target?

  Yes

  No

  N/A

• Are customers being welcomed?

  Yes

  No

  N/A

• Are staff up-selling?

  Yes

  No

  N/A

• Are staff customers receiving a cheery goodbye?

  Yes

  No

  N/A

• Are the team ALL smiling?

  Yes

  No

  N/A

Admin

• Has duty manager reviewed weekly KPIs?

  Yes

  No

  N/A

• Has duty manager reviewed weekly sales targets?

  Yes

  No

  N/A

• Is weekly sales summary up to date with relevant information?

  Yes

  No

  N/A

• Is weekly cash sheet up to date with complete information?

  Yes

  No

  N/A

• Is shop Health and Safety Manual up to date?

  Yes

  No

  N/A

• Is shop Operations Manual up to date?

  Yes

  No

  N/A

Best sellers and stock management.

• Is stock of all best sellers available?

  Yes

  No

  N/A

• Has the history been recorded accurately?

  Yes

  No

  N/A

• Are the sell out times recorded accurately?

  Yes

  No

  N/A

• Are the daily lines fully utilised and completed with relevant adjustments made?

  Yes

  No

  N/A

• Are weekly stock results completed and delivering expected results?

  Yes

  No

  N/A

Food Hygiene

• Is weekly Cooksafe Manager's Monitor up to date and signed off?

  Yes

  No

  N/A

• Are temperature checks being recorded for cooking, hot holding and refrigeration?

  Yes

  No

  N/A

• Is all raw/cooked food being stored & used separately?

  Yes

  No

  N/A

• Are all food containers/packaging sealed and labelled?

  Yes

  No

  N/A

• Is cleaning schedule in place and being followed?

  Yes

  No

  N/A

• Are ALL chemicals in use approved and used to spec?

  Yes

  No

  N/A

• Are ALL dates on products accurate and correctly labelled?

  Yes

  No

  N/A

• Have all previous EHO visit improvement issues been actioned?

  Yes

  No

  N/A

Summary and Action Points

• List Action Points

• Any other key points to note