Methods used to gather evidence

  • Observation: The student will be observed by the assessor within the workplace to satisfy that the student is competent in the required area. A check list will be used to document this evidence

    Verbal questioning: The student will be questioned by the assessor to obtain a guide of the student knowledge

    Third party evidence: Third party report will be supplied by workplace manager or supervisor using the provided third party report.

Prepare for communication activit├ęs

  • The student is able to identify and locate technical and operational documents and manuals

  • The student is able to select appropriate form of communication e.g. email, log book, message board etc.

  • The student is able to identify the appropriate method of communication to relay message the best possible way.

  • Location of assessment
  • Add signature

Read routine documents

  • The student is able to read specification and instructional manuals

  • The student is able to identify main points of a document

  • the student understands industry technical terms

  • the student can understand key words and phrases.

  • Location of assessment
  • Add signature

Write routine text

  • The student can write a clear sentence to communicate effectively

  • The student is able to fill in work place forms and documents so they are clear to understand

  • The students spelling and comprehension is legible

  • The student is able to complete documents and forms accurately and neatly

  • Location of assessment
  • Add signature

Contribute to workplace communication

  • The student is able to communicate clearly and effectively

  • The student is able to discuss with colleagues and explain clearly any communication that has been delivered

  • The student is able to understand information requests and also respond as required.

  • Location of assessment
  • Add signature

Operate workplace communication systems

  • The student is able to use work place communication system effectively and follow work place communication policy

  • The student is able to answer phone as per workplace customer service policy & procedures

  • The student is able to send and receive emails

  • The student understands messages and are able to respond if required

  • Add signature

  • Location of assessment

Other Evidence

  • Third part report is completed and photo attached.

  • Add media

Sign off

  • Candidate Name:

  • Candidate Signature

  • Assessment result

  • Assessor Name:

  • Assessor Signature

  • Date RPL Completed

  • Other notes / comments / recommendations / further assessment options

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