Back To Basic Rush Observation

• Site conducted

  Select Luton central Sundon Park Riddy Lane Wigmore lane Dunstable Central Katherine Drive Hemel central Hatfield Welwyn Garden City Hemel east Yardley Sheldon Hall Green Solihull Shirley Maypole Edgbaston Rubery Northfield Smethwick King Norton Selly oak Birmingham Central

  • Luton central
  • Sundon Park
  • Riddy Lane
  • Wigmore lane
  • Dunstable Central
  • Katherine Drive
  • Hemel central
  • Hatfield
  • Welwyn Garden City
  • Hemel east
  • Yardley
  • Sheldon
  • Hall Green
  • Solihull
  • Shirley
  • Maypole
  • Edgbaston
  • Rubery
  • Northfield
  • Smethwick
  • King Norton
  • Selly oak
  • Birmingham Central

• Conducted on

  Date

• Prepared by

• Location

  Select Luton central Sundon Park Riddy Lane Wigmore lane Dunstable Central Katherine Drive Hemel central Hatfield Welwyn Garden City Hemel east Yardley Sheldon Hall Green Solihull Shirley Maypole Edgbaston Rubery Northfield Smethwick King Norton Selly oak Birmingham Central

  • Luton central
  • Sundon Park
  • Riddy Lane
  • Wigmore lane
  • Dunstable Central
  • Katherine Drive
  • Hemel central
  • Hatfield
  • Welwyn Garden City
  • Hemel east
  • Yardley
  • Sheldon
  • Hall Green
  • Solihull
  • Shirley
  • Maypole
  • Edgbaston
  • Rubery
  • Northfield
  • Smethwick
  • King Norton
  • Selly oak
  • Birmingham Central

Compliance Ready

• Fire Extinguisher Type and Quantity

  Media

• Boiler Pressure Gauge

  Media

• Oven Temperature and time

  Media

• Oven Air circulation working and its Green

  Media

• Fire Alarm Panel working

  Media

• Integrity in operation

  Yes

  No

  N/A

• Managers treating each other with respect

• English being spoken at all times

  Yes

  No

  N/A

• New team member follow up - check on the progression of new starters how many and how far they have learned

  Yes

  No

  N/A

• Shift Manager leading his/her team well and with professionalism

  Yes

  No

  N/A

• Hustle & Driver at the Door Time reports displayed, drivers briefed and targets set

  Yes

  No

  N/A

• Aces in their places

  Yes

  No

  N/A

• Smart hustle in place

  Yes

  No

  N/A

• Upsell targets and Game Plan in place, and all staff briefed

  Yes

  No

  N/A

• Uniform and grooming standards met

  Yes

  No

  N/A

• Team adhering to overall standards and procedures

  Yes

  No

  N/A

• CSR and Customer service at the counter and on the phones to a high standard and upsell offered

  Yes

  No

  N/A

• Dough management in place

  Yes

  No

  N/A

• Product to a high standard

  Yes

  No

  N/A

• Portioning

  Media

• Placement

  Media

• Pencil Thin Crust

  Media

• Product Picture from through out your visit

  Media

• Pull and Push method in operation

  Yes

  No

  N/A

• Mirror Makeline in operation

  Yes

  No

  N/A

• Oven tender fully trained

  Yes

  No

  N/A

• Oven to makeline feedback

  Yes

  No

  N/A

• Runner system in place, if not is the driver turnaround fast?

  Yes

  No

  N/A

• Route well managed

  Yes

  No

  N/A

• Sanitation & handwashing in operations

  Yes

  No

  N/A

• Feedback Given to make-line

  Yes

  No

  N/A

• HACCP daily cleaning task completed

  Yes

  No

  N/A