Bag Drop Operations Compliance Checklist

• Please select the airport

  Select ATH CFU CHQ EFL HER JMK JSI JTR KGS KLX PVK RHO SKG VOL ZTH

  • ATH
  • CFU
  • CHQ
  • EFL
  • HER
  • JMK
  • JSI
  • JTR
  • KGS
  • KLX
  • PVK
  • RHO
  • SKG
  • VOL
  • ZTH

• Conducted on

  Date

• Prepared by

• Assessor Name

• Location
  Address

• GHP

  Swissport Greece
• Bag Drop Desk n
  Address

• Is there correct FIDs screens displaying correct information/signage on open/available desks/bag drop/easyJet plus & special assistance?

  Yes

  No

  N/A

• Are there separate queuing lanes for easyJet Plus/Special Assistance and all other customers?

  Yes

  No

  N/A

• Are the easyJet Plus/Special Assistance desks positioned in an area that is clearly visible when entering the Bag Drop area, with good entry/exit routes with the least congestion?

  Yes

  No

  N/A

• Is the signage clearly displayed and in good condition?

  Yes

  No

  N/A

• Is customer identification verified in accordance with local procedures?

  Yes

  No

  N/A

• Are heavy tags being attached to bags over 23kg?

  Yes

  No

  N/A

• Are Customers referred to the dangerous goods/prohibited items signage during the bag drop process? (Only applicable to Self-Bag Drop (SBD) airports)

  Yes

  No

  N/A

• Is cabin baggage checked for compliance (size and amount)? (Only applicable to SBD airports)

  Yes

  No

  N/A

• Have the scales at bag drop been calibrated?

  Yes

  No

  N/A

• Document last calibration date

• What is the calibration process?

• Are computer systems with access to the departure control/check-in systems turned off or locked when not in use?

  Yes

  No

  N/A

Additional comments please comment below:

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Summary

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  Select GHP Station Manager easyJet Responsible AOCM

  • GHP Station Manager
  • easyJet Responsible AOCM