Inspection

Select date

Number of Guests:

Name of bartender (or description):

Questions to ask during visit

• Did you get greeted in a personal manner by the bar tender within 30 secs of arriving at the bar?

Please comment on the above, if required

• Was there a cocktail list available as you set down?

• Did the bartender offer any recommendations? no/yes

What recommendations did the bar tender offer?

Each guest one of the drinks specified in attached recipes. Order a soda water too (from the soda gun, so should not be charged)

Drink 1: Name

Drink 1: photo

• How long did it take for the drinks to arrive? minutes

• Was the drink prepared to recipe?

If no what went wrong?

• Was drink served on a bev nap?

• Was the glassware clean?

Comment on glassware if not clean

• How do you rate the quality of your drink please specify?

Drink 2: Name

Drink 2: photo

• How long did it take for the drinks to arrive? minutes

• Was the drink prepared to recipe?

What went wrong vs recipe - please describe

• Was drink served on a bev nap?

• Was the glassware clean?

Please specify if glassware not clean?

• How do you rate the quality of your drink please specify

Drink 3: Name

Drink 3: Photo

• How long did it take for the drinks to arrive? minutes

• Was the drink prepared to recipe?

What went wrong vs recipe - please describe

• Was drink served on a bev nap?

• Was the glassware clean?

Comment on glassware if not clean

• How do you rate the quality of your drink please specify

Drink 4: Name

Drink 4: photo

• How long did it take for the drinks to arrive? minutes

• Was the drink prepared to recipe?

What went wrong vs recipe - please describe

• Was drink served on a bev nap?

• Was the glassware clean?

Comment on glassware if not clean

• How do you rate the quality of your drink please specify

BAR MYSTERY SHOP TRAIL FORMAT

• Did the bartender offer to re-fill your soda water during your visit?

• Did the bar tender try to upsell you food or nibbles? no/yes, if yes, what was recommended

What food was recommended?

• Where there any drinks out of stock or unavailable?

If out of stock, please specify?

• Did the bartender ask for another round when you nearly finished your drink?

• Did you observe any flair from the bar tenders behind the bar? no/yes, please describe

Please describe bartenders flair?

• Were fruit and herbs stored appropriately?

Please describe garnish of drinks ordered?

• How did you rate bar cleanliness? Please rate and explain

If not clean please comment

• How did you rate the bartenders interaction with other customers? Please describe

Please describe interaction

Describe any WOW! Moments during your visit (if any)

Would you recommend this visit to your friends/family

Any additional comments on your visit please expand?