Title Page
-
Conducted on
-
Prepared by
-
Location
-
Select date
-
Number of Guests:
-
Name of bartender (or description):
Questions to ask during visit
-
• Did you get greeted in a personal manner by the bar tender within 30 secs of arriving at the bar?
-
Please comment on the above, if required
-
• Was there a cocktail list available as you set down?
-
• Did the bartender offer any recommendations? no/yes
-
What recommendations did the bar tender offer?
-
Each guest one of the drinks specified in attached recipes. Order a soda water too (from the soda gun, so should not be charged)
-
Drink 1: Name
-
Drink 1: photo
-
• How long did it take for the drinks to arrive? minutes
-
• Was the drink prepared to recipe?
-
If no what went wrong?
-
• Was drink served on a bev nap?
-
• Was the glassware clean?
-
Comment on glassware if not clean
-
• How do you rate the quality of your drink please specify?
-
Drink 2: Name
-
Drink 2: photo
-
• How long did it take for the drinks to arrive? minutes
-
• Was the drink prepared to recipe?
-
What went wrong vs recipe - please describe
-
• Was drink served on a bev nap?
-
• Was the glassware clean?
-
Please specify if glassware not clean?
-
• How do you rate the quality of your drink please specify
-
Drink 3: Name
-
Drink 3: Photo
-
• How long did it take for the drinks to arrive? minutes
-
• Was the drink prepared to recipe?
-
What went wrong vs recipe - please describe
-
• Was drink served on a bev nap?
-
• Was the glassware clean?
-
Comment on glassware if not clean
-
• How do you rate the quality of your drink please specify
-
Drink 4: Name
-
Drink 4: photo
-
• How long did it take for the drinks to arrive? minutes
-
• Was the drink prepared to recipe?
-
What went wrong vs recipe - please describe
-
• Was drink served on a bev nap?
-
• Was the glassware clean?
-
Comment on glassware if not clean
-
• How do you rate the quality of your drink please specify
BAR MYSTERY SHOP TRAIL FORMAT
-
• Did the bartender offer to re-fill your soda water during your visit?
-
• Did the bar tender try to upsell you food or nibbles? no/yes, if yes, what was recommended
-
What food was recommended?
-
• Where there any drinks out of stock or unavailable?
-
If out of stock, please specify?
-
• Did the bartender ask for another round when you nearly finished your drink?
-
• Did you observe any flair from the bar tenders behind the bar? no/yes, please describe
-
Please describe bartenders flair?
-
• Were fruit and herbs stored appropriately?
-
Please describe garnish of drinks ordered?
-
• How did you rate bar cleanliness? Please rate and explain
-
If not clean please comment
-
• How did you rate the bartenders interaction with other customers? Please describe
-
Please describe interaction
-
Describe any WOW! Moments during your visit (if any)
-
Would you recommend this visit to your friends/family
-
Any additional comments on your visit please expand?
