BBBY #435 Target Walk 2015

Review the EAS activation log on FE: Is the system tested daily? Tests logged? Is the counter being reset weekly.

Review cash register area for UPC or hand written UPC numbers. Are any present?

Ask two associates what the process is for non-receipted refunds in excess of $50. Did they say to process the refund separate from the sale?

Observe 3 transactions for LISA, BOB & RED. Log cashier and transaction details in notes.

Is the current Express Returns password posted at CS desk?

Log into Express Returns and review any refund. Log transaction details in notes.(Date, Reg #, Trans #)

Verify managers signature on most recent prepaid delivery.

Does receiver know the proper procedure for all prepaid deliveries.

Review 3 days in the last 6 months of prior day's receipts. Is an authorized trained manager verifying and signing off on FedEx pickup forms/BOL and is appropriate documentation present?

Is receiver adjustment binder maintained, followed up on, and approved by level 48 user and is the supporting documentation attached? Is there evidence that retraining occurred?

Audit 2 donation boxes waiting for pickup: Do all items fit the criteria for donation? UPC marked out in red if still on the product, price stickers removed, and merchandise removed from original packaging.

Review 3 items from behind the cardboard in the RWP bins to ensure they have been removed from inventory through the RTV, Salvage and Disposition or Store Use process.

Randomly select 3 items from the As-is table and verify that they went through the RTV process?

Review DVR for a random day and verify; two authorized associates are present when doors are open and the compactor is closed and locked when receiving lead is not present.

Survey 3 associates: What are the top 5 shrink departments?(Basic Housewares, Personal Electrics, Candles, Window Treatments, Utility)

Challenge 3 associates on "Engagement." Could they tell you what was in the customer's cart/hands?(log employee names in notes)

Is the store regularly tracking pilferage? Is the map and log up to date?

Are the most recent security alerts posted on the S&S board and signed off by associates?

Is the perimeter alarm being set before and after regular business hours?

Review last week's EAS audit: is the compliance greater than 98%. If not what is your plan to address? (Add plan to notes if below 98%)