Title Page

  • BD

  • Customer Name

  • Manager

  • Date

DM Review

Intro

  • Did the BD establish rapport with the customer?

  • Strong rapport building or could this improve?

  • Outcome Statement (the outcome they would get by introducing our operations platform)

  • Something to back up the Outcome Statement (use case, industry reference etc)

Budget

  • Did the BD explain the pricing model?

Need

  • BD uncovered customer's business pain points?

  • BD uncovered the customer's personal pain points?

Authority

  • Did the BD confirm who else is involved in the buying process?

Timeline

  • Did the BD uncover when the expected purchase date would be for a software?

Sales Fundamentals

  • Identification of customer pain?

  • Matching pain to product solution?

  • Digging deeper into pain points?

  • Did the customer speak more than the BD?

  • Objection handling?

  • Platform pitch? (BD mentioned all products)

Closing

  • Opp created?

  • Did the BD 'sell the sizzle' (benefits of meeting with an AE)

  • Provided clear next steps in the buying process if the customer is moving forward with us?

Focus

  • Leave notes here for overall DM notes and areas to work on:

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