Title Page
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BD
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Customer Name
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Manager
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Date
DM Review
Intro
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Did the BD establish rapport with the customer?
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Strong rapport building or could this improve?
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Outcome Statement (the outcome they would get by introducing our operations platform)
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Something to back up the Outcome Statement (use case, industry reference etc)
Budget
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Did the BD explain the pricing model?
- Yes, well explained
- No, didn't cover at all
- No but informed the customer that an AE will review pricing
Need
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BD uncovered customer's business pain points?
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BD uncovered the customer's personal pain points?
Authority
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Did the BD confirm who else is involved in the buying process?
Timeline
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Did the BD uncover when the expected purchase date would be for a software?
Sales Fundamentals
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Identification of customer pain?
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Matching pain to product solution?
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Digging deeper into pain points?
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Did the customer speak more than the BD?
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Objection handling?
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Platform pitch? (BD mentioned all products)
Closing
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Opp created?
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Did the BD 'sell the sizzle' (benefits of meeting with an AE)
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Provided clear next steps in the buying process if the customer is moving forward with us?
Focus
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Leave notes here for overall DM notes and areas to work on: