Title Page
Bendalls
Quality Management System
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Question 1<br>Does the supplier operate a quality management system that is formally certified to the relevant ISO or an equivalent industry standard, by an accredited body and contain the quality policy and quality manual. When was it last reviewed? - ASK FOR A COPY OF THE LAST EXTERNAL AUDIT REPORT-Ref 4.1,4.2.1,4.2.2,4.2.3,5.3,5.4.1,5.4.2<br> <br>
Sales
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Question 2<br>On receipt of order is there a contract review in place, where order number,,drawing revision,quantity,delivery,certification and inspection criteria are identified? Ref 7.2.2
Purchasing
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Question 3<br>Is there a documented approved supplier list.How are suppliers grade?Ref 7.4.1, <br>
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Question 4<br>Are suppliers evaluated prior to being approved and is this evaluation conducted on a periodic basis, with records maintained?Ref 7.4.1<br> <br>
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Question 5<br>How are product requirements flowed down to the supply chain? (Do purchase orders contain key product requirements?)Ref 7.4.2<br><br>
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Question 6<br>How do you ensure and do you have a process for preventing CFSI goods entering the supply chain (customer requirement)?
Goods inward
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Question 7<br>How do you control goods received against the purchase order with respect to inspection of product?Ref 7.4.3<br> <br>
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Question 8<br>If a product fails the goods inward process, how is it dealt with? (Quarantine Process?)Ref 8.3
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Question 9<br>How will goods inwards material certification be stored?Ref 4.2.4
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Question 10<br>How are raw materials segregated, ferrous / non ferrous ( customer requirement)
Planning
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Question 11<br>How is workflow controlled whilst travelling through the factory? Ref 7.5.1<br> <br>
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Question 12<br>How are any up-issued drawings controlled within the workplace? Ref 7.3.7
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Question 13<br>Are route cards or similar used to identify key production stages to the workforce? Ref 7.5.1
Production Process/ workflow
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Question 14<br>Are production programmes on machinery and plant, or any pre-calibration routines verified prior to running production, and are there any in process checks carried out? ( operator sign offs , first off inspection) Ref 7.5.2<br><br>
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Question 15<br>How do you control any technical queries (TQs) that may occur prior or during the production process? Ref 8.3
Inspection and Test
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Question 16<br>How are all critical inspection and testing stages identified o your supply chain (PO should flow down any critical inspection requirements,FATS) Ref 7.4.2<br> <br>
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Question 17<br>Are all critical dimensions documented stating the actual results achieved ( not mandatory check PO) ? Ref 7.5.1<br><br>
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Question 18<br>Is inspection and testing conducted with equipment capable of measuring to the specified tolerances? Ref 7.5.1
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Question 19<br>Is all measuring and inspection equipment uniquely identified and calibrated on a periodic basis, do you have any reference equipment e.g Master slip gauge So? -TAKE 3EXAMPLES OF CALIBRATED TOOLING-Ref 7.6<br> <br>
Non conformances and Corrective and Preventive Actions
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Question 20<br>How are non-conformances investigated and recorded (NC Log register?) ? Ref 8.3, <br> <br>
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Question 21<br>When a problem is found in manufacture, what is the process for correcting product non-conformances through rework or concession ? Ref 8.5.2, 8.5.3<br> <br>
Dispatch and documentation
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Question 22<br>Are all products dispatched with reference to the Purchase Order and how do you ensure that copies of inspection reports or testing records are included in the documentation pack? ( traceability) Ref 7.5.3
Material / Product Storage
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Question 23<br>How are the final deliverables stored, to maintain traceability to the original purchase order? Ref 7.5.3, 7.5.5<br> <br>
Monitoring and analysis
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Question 24<br>What internal KPI's are set and how are they monitored? ( customer satisfaction, on time delivery) Ref 8.1, 8.21
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Question 25<br>Is there an internal audit programme in place ( ask for copy) ? Ref 8.2.2, 8.5.1<br> <br>
Training
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Question 26<br>Are documented training records in place for all employees and how are future training needs analysed ( training appraisals)? -TAKE 3 EMPLOYEES RECORDS-Ref 6.2.1, 6.2.2
Health and Safety and Environmental Issues
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Question 27<br>Do you have your health and safety policy freely available to all staff and an appointed competent health & safety person for your company with sufficient Risk Assessments covering all activities within your organisation under the Management of Health and Safety Regulations 1999?
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Question 28<br>Are there COSHH Assessments available for all hazardous substances used on the premises, and hazardous substances are adequately stored in line with the Control of Hazardous Substances Regulations 2002?
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Question 29<br>Is all lifting equipment controlled in line with Lifting Operations and Lifting Equipment Regulations 1998? (If applicable)
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Question 29<br>Do you have an asbestos register / refurbishment and demolition survey for the premises in line with the Control of Asbestos Regulations 2012? (If applicable)
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Question 30<br>How is exposure to noise and vibration controlled within the company in line with the Control of Noise Regulations 2005 and the Control of Vibration Regulations 2005?
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Question 31<br>Is there an appointed first aider and sufficient first aid equipment available on the premises in line with the Health & Safety (First Aid) Regulations 1981?
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Question 32<br>Are there any records of manual handling training for staff in line with the Manual Handling Operations Regulations 1992?
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Question 33<br>Do you regularly inspect and report defects for your plant and equipment in line with the Provision and Use of Work Equipment Regulations 1998?
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Question 34<br>Do you record and report any accidents / incidents and learn from trends in line with the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013?
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Question 35<br>How is the general housekeeping and welfare of the premises in line with the Workplace (Health, Safety and Welfare) Regulations 1992?
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Question 36<br>Do you have a Fire Risk Assessment / adequate fire escapes / fire detection / fire equipment and marshals’ in case of a fire on the premises in line with the Regulatory Reform (Fire Safety) Order 2005?
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Question 37<br>Do you consider the environment when generating waste and have suitable means for cleaning up spillages?
![[EN] 505N0042A02 - Supplier Process Audit Template DCS - Detailed](/media/a13d9f4d-dd4d-4b14-82c4-93ab26a92bfa "[EN] 505N0042A02 - Supplier Process Audit Template DCS - Detailed")
