Best review

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Staff members present

• Select date

  Date

General Information

• Employee Name:

• Store Number

• Uniform spot check

  Media

• Uniform comments

• Select date

  Date

Personal Objectives

• Ask these questions in relation to the objectives set in last review

• What areas do feel have been successful / have gone well for you ?

• What areas do you feel you need to improve in and develop further ?

• What will you do over the next month to improve in these areas ?

Personal Performance

Customer

• Nps Score / Number of personal responses

• Agreed next steps

People

• Attendance

Finance

• Notional margin vs target

• Total combined geek pen

• Accessory strike rate

• Fixed line sales

Operational efficiency

• CATI score

Vision

• Smartphone NM / HACCS

Comments

• Consultant comments

• Manager comments

• Customer consultant

  Sign

• Line manager

  Sign
Targets
1 = PAYM
2 = UPG
3 = PAYG
4 = MBB
5 = HBB
6 = SME
7 = ACC
8 = CARE
9 = NPS



• Was target hit?

  Yes

  No

• Percentage

Targets
1 = PAYM
2 = UPG
3 = PAYG
4 = MBB
5 = HBB
6 = SME
7 = ACC
8 = CARE
9 = NPS



• Was target hit?

  Yes

  No

• Was target hit?

  Yes

  No

• Percentage

• Percentage

Targets
1 = PAYM
2 = UPG
3 = PAYG
4 = MBB
5 = HBB
6 = SME
7 = ACC
8 = CARE
9 = NPS



• Was target hit?

  Yes

  No

• Was target hit?

  Yes

  No

• Percentage

• Percentage

Targets
1 = PAYM
2 = UPG
3 = PAYG
4 = MBB
5 = HBB
6 = SME
7 = ACC
8 = CARE
9 = NPS



• Was target hit?

  Yes

  No

• Was target hit?

  Yes

  No

• Percentage

• Percentage