Information
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Staff members present
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Select date
General Information
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Employee Name:
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Store Number
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Uniform spot check
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Uniform comments
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Select date
Personal Objectives
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Ask these questions in relation to the objectives set in last review
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What areas do you feel have been successful / have gone well for you?
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What areas do you feel you need to improve improve and develop further ?
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What are the actions you'll do over the next month to reach your KPI's?
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What Outcome to you expect to see from these agreed actions?
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What Behaviours will you use to achieve this?
Personal Performance
Customer
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NPS & Number of personal responses.
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Agreed next steps to maintain/improve NPS.
People
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Attendance
KPI Performance
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EE sales
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Clone Phone strike rate
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Accessory strike rate
Targets -
Was target hit?
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Percentage
Targets -
Was target hit?
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Percentage
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Targets
3 = PAYG
10
10
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Was target hit?
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Percentage
Targets -
Was target hit?
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Percentage
Targets -
Was target hit?
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Percentage
Targets -
Was target hit?
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Percentage
1 = PAYM
2 = UPG
4 = MBB
5 = HBB
6= SME
Feedback
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Feedback for Manager
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Feedback from manager