Big W Shrinkage Measures

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Stock Adjustments / Integrity Checks

• Have Cosmetics Integrity Checks been completed for the week ?

  Yes

  No

  N/A

• What were the departments completed ?

  Yes

  No

  N/A

• What was the Result $<br>Attach photo of last page of adjustment report ( media button )

  Value Recorded

  NIL

• Has the Regional Adjustment explanation been answered to the Area Manager ?

  Yes

  No

  N/A

• Have the daily Stock Adjustment Logs been signed by the Store Manager ?

  Yes

  No

  N/A

No Sales / Voids

• Has the CSL printed and reviewed the No Sales report from MFS ?

  Yes

  No

  N/A

• Has the CSL printed and reviewed the Void report from MFS

  Yes

  No

  N/A

• What issues were found ?

  Yes

  No

  N/A

Refunds / Register Errors

• What were the register results for last week ?

  Value Recorded

  NIL

• Have investigations been completed for all errors over $5 ?

  Yes

  No

  N/A

• What was the refund value for last week ?

  Yes

  No

  N/A

• How many No receipt refunds were completed last week ?

  Yes

  No

  N/A

• Has the cash office completed all refund reconciliations for last week ?

  Yes

  No

  N/A

• What issues were identified ?

  Yes

  No

  N/A

Offrange Keycodes

• Has the CSL printed and investigated the Offrange Keycode IML from last week ?

  Yes

  No

  N/A

• How many Offrange keycodes were used last week and what was the $ value ?

  Value Recorded

  NIL

• Have all offranges been corrected ? Stock adjustment and markdown (if required) ?

  Yes

  No

  N/A

• What were the issues caused by ?

  Yes

  No

  N/A

POS Reports / Markdowns

• Have all POS audit reports been actioned ?

  Yes

  No

  N/A

• Have Soiled And Damaged reports been actioned with reasons notated for all items written to $0.00 or markdown larger than $10.00 ?

  Yes

  No

  N/A

• Have markdowns been recorded correctly ?

  Yes

  No

  N/A

Unrecalled Suspended Transactions

• Were there any in recalled Suspended Transactions last week ?

  Yes

  No

  N/A

• If Yes,<br>How many and What was the Value ?

  Value Recorded

  N/A

Suspected Stolen

• Was Suspected stolen entered 7 days last week ?

  Yes

  No

  N/A

• What was the suspected stolen value for last week ?

  Yes

  No

  N/A

• Are there multiple units that might indicate an EAS issue ?

  Yes

  No

  N/A

Claims Raised / Repair Orders Raised

• Check ISP for created claims ? Are they correct ?

  Yes

  No

  N/A

• Are there any claims older than 28 days that require follow up ?

  Yes

  No

  N/A

• Check repair order scree in ISP for lines that need follow up or are showing as entered ?

  Yes

  No

  N/A

Layby Cancelations / Refunds

• Have Layby cancelations for last week been completed ? What was the Value ?

  Yes

  No

  N/A

• Has all stock been returned to trading floor from canceled Laybys ?

  Yes

  No

  N/A

• Were there any Non Merch refunds processed last week ?

  Yes

  No

  N/A

Invoice

• Are Return bulletins up to date ?

  Yes

  No

  N/A

• Were RB's seconded checked before returning ?

  Yes

  No

  N/A

• Are Magazine returns up to date ?

  Yes

  No

  N/A

• We're newspapers returned last week ?

  Yes

  No

  N/A

EAS Checks

• Were the required EAS checks completed last week ?

  Yes

  No

  N/A

• Leisure Result and issues found ?

  Yes

  No

  N/A

• Apparel result and issues found ?

  Yes

  No

  N/A

• Home result and issues found ?

  Yes

  No

  N/A

• Check EAS supplies do orders need to be placed ?

  Yes

  No

  N/A

Layby Stocktake

• When was the last Layby stocktake completed ? What was the result ?

  Yes

  No

  N/A

Key Control / Key Register / Alarm Panel

• Check the Miscellaneous control register for last week, are all details completed ? ( no empty boxes )<br>Attach photo

  Yes

  No

  N/A

• Which Managers have keys ? Does this match the key register ? Have they signed the induction checklist ?

  Yes

  No

  N/A

Base Manning

• Compare hours of trade to manning for cosmetics. Is the coverage adequate ?

  Yes

  No

  N/A

• Is the sidewalk sale manned ?

  Yes

  No

  N/A

• Is there adequate manning for SCO ( if Applicable )<br>How many hours ? Vs hours of Trade ?

  Yes

  No

  N/A

• Compare hours of trade to manning for Home Entertainment. Is the coverage adequate

  Yes

  No

  N/A

IST / ATR's

• Did you receive any IST pallets last week ? - if so were they fully checked ?

  Yes

  No

  N/A

• Have all ATR's been actioned ?

  Yes

  No

  N/A

• We're there any Negative SOH's on Markdown calculation report ?

  Yes

  No

  N/A

Sell Price Variations

• Have Markdowns been recorded for all Sell Price Variations for last week ?

  Yes

  No

  N/A

Supplier Queries

• Did you receive any supplier queries last week ? If so many ?

  Yes

  No

  N/A

• What was the value of Supplier Queries ? If any

  Value Recorded

  N/A

• What was the cause of the supplier query ? <br>Has the query been processed correctly and on Time ?<br>Did the Store Manager sign the supplier query ?

  Yes

  No

  N/A

DC Claims / Load Checks

• How many Load checks were completed last week ?

  Yes

  No

  N/A

• How many claims were raised against the DC ?

  Yes

  No

  N/A

Self Checkout Apprehensions

• How many Apprehensions were there at SCO's ?<br>

  Yes

  No

  N/A

• What was the value ?

  Value Recorded

  NIL

• We're the apprehensions reported to Support office ?

  Yes

  No

  N/A

Internal Expense Transfer

• Were the IET's for last week authorised by a Manager ?

  Yes

  No

  N/A

• Were all IET's items correctly used ? ( no drinks / lollies etc )

  Yes

  No

  N/A

Purchase Statement

• Have you reviewed the previous months Purchase statement ?

  Yes

  No

  N/A

• What were the issues found ? Have they been escalated to your Area Manager ?

  Yes

  No

  N/A

Truck Seal Checks

• Were all DC delivery trucks sealed last week ? Did the R&D associate personally break the seals ?

  Yes

  No

  N/A