Wig board is displayed? Not blocked and in plain view of department/team
Board has hotel WIG along with department WIG, department lag and lead measures with full definition displayed.
WIG board shows actual results along with targeted result.
Ex: Where are we now? Where should we be by now?
Within 5 seconds you can determine whether the department is winning or losing
Employee Name: (person explaining the Department WIG Process below)
Associates at this property knows their Wildly Important Goals (WIGs)
(Ask an associate from the department to explain their WIG/LAG/LEADS)
WIG (Wildly Important Goals) Score Boards are reviewed weekly?
(Ask the department associate if the WIG huddle is conducted weekly including review of the board)
Leaders at this property demonstrates a commitment to achieving the property's Wildly Important Goals
(Ask the associate if their managers/supervisors lead the weekly huddle and share results regularly)
Audit Conducted By: