Title Page
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Conducted on
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Prepared by
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Location
Hash Rounds
- **QUALITY DRIVER**: Record internal product temperature of Hash Rounds.
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Hash Rounds are in the correct menu tab box and the box is closed and marked correctly.
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The Hash Rounds package is filled correctly.
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**QUALITY DRIVER**: Hash Rounds are in good condition.
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Hash Rounds packaging is free of excessive stains/smudges.
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**QUALITY DRIVER**: Hash Rounds meet color standards.
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Hash Rounds meet taste and texture requirements.
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Take a picture of the Hash Rounds
Finished Product: Chick-n-Mini
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Minis are in the correct menu tab box and the box is closed and marked correctly.
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The Minis menu tab box is free of excessive stains/smudges.
**QUALITY DRIVER**: - The internal product temperature of boxed Minis is 140°F or higher.
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The product count is correct (4 Minis).
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**QUALITY DRIVER**: Chick-fil-A Nuggets meet color standards (golden brown).
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**QUALITY DRIVER**: Chick-fil-A Nuggets are entirely covered in a generous layer of seasoned coater, free of large lumps, bare spots or uncooked coater.
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Please provide a photo of the Finished Product: Minis.
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Minis meet taste and texture requirements.
Finished Product: Biscuit
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Biscuit is cut evenly across the middle, into two equal halves
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Biscuit is properly buttered.
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Foil Wrap is free of excessive stains/smudges, tears, holes, or cuts, and indicates the correct product.
**QUALITY DRIVER**: - The internal product temperature of Chick-fil-A chicken filet in the Chick-fil-A Chicken Biscuit is 140°F or higher.
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**QUALITY DRIVER**: Chick-fil-A chicken meets biscuit coverage standard on the Chick-fil-A Chicken Biscuit.
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Chick-fil-A chicken is positioned with rough side down (rounded side up).
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**QUALITY DRIVER**: The Chick-fil-A Chicken Biscuit filet meets color standards and is golden brown.
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**QUALITY DRIVER**: The Chick-fil-A Chicken Biscuit filet is entirely covered in a generous layer of seasoned coater, with total area of bare spots no larger than a quarter. The filet is free of large lumps of coater or uncooked coater.
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Please provide a photo of the Finished Product: Chick-fil-A Chicken Biscuit.
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**QUALITY DRIVER**: The Chick-fil-A Chicken Biscuit meets taste and texture requirements.
Breading Raw Nuggets
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**QUALITY DRIVER**: Nuggets are separated in milk and egg wash until all surfaces are covered.
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Nuggets are drained and then transferred to coater by hand.
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**QUALITY DRIVER **: Nuggets are rolled with gentle pressure in seasoned coater until all surfaces are completely and generously covered.
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Nuggets are gently shaken in wire basket to remove excess coater.
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Breaded Nuggets are immediately taken for cooking in wire basket inside correct transfer pan.
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**QUALITY DRIVER **: Seasoned coater in seasoned coater pan meets Operational requirements.
Breading Raw Chick-fil-A Chicken
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**QUALITY DRIVER**: Raw Chick-fil-A chicken is properly fileted, rolled and stretched with no sign of excessive loose/hanging fat/bone fragments/veins/blood spots/cartilage.
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Raw Chick-fil-A chicken is held correctly in breading table pan according to operational requirements.
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**QUALITY DRIVER**: Filets are dipped into milk and egg wash, one or two at a time, held by the tips and then drained using a gentle, shaking motion.
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**QUALITY DRIVER**: Filets are dipped into milk and egg wash, one or two at a time, held by the tips and then drained using a gentle, shaking motion.
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Filets are gently shaken by hand to remove excess seasoned coater.
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Breaded filets are immediately taken for cooking in correct transfer pan.
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**QUALITY DRIVER **: Seasoned coater in the seasoned coater pan meets operational requirements.
Cooking Chick-fil-A Nuggets
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Raw breaded Nuggets are poured from wire basket into Nugget basket.
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Raw breaded Nuggets are poured from wire basket into Nugget basket.
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Fryer lid is closed promptly, and timer is started as soon as lid is closed and locked (Nuggets).
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The Nuggets basket is gently shaken over fryer before Nuggets are transferred to chicken warming station.
Cooking Chick-fil-A Hash Rounds
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**QUALITY DRIVER **: The frozen Hash Rounds are cooked immediately after placing them in fryer basket(s).
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The basket of Hash Rounds is gently shaken after being lowered into oil.
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After cooking fries, the fryer basket is drained over fryer for a few seconds before Hash Rounds are transferred to warming station.
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Hash Rounds are not salted after cooking.
Cooking Chicken
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The tiered basket is lowered, raised about 4 inches and then lowered again into oil.
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Fryer lid is closed promptly and timer is started as soon as lid is closed and locked (filets).
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The tiered basket is tilted and drained before chicken is transferred to chicken warming station.
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Filets are positioned correctly on tiered basket shelves with rough side facing down and not overlapping.
Holding Chick-fil-A Waffle Potato Fries
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**QUALITY DRIVER**: Packaged Hash Rounds are held in chutes under 2 minutes (120 seconds).
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**QUALITY DRIVER**: Hash Rounds held in dump pan under 10 minutes (120 seconds).
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**QUALITY DRIVER **: Prior to end of cooking cycle, any Hash Rounds in dump pan are removed or moved to the side to make room for fresh batch of fries.
Lean Chicken Entrées Systems - Process Flow
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Kanbans for cooked, breaded chicken are labeled.
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**QUALITY DRIVER**: There are 2 kanbans in use for each type of breaded chicken.
Lean Chicken Entrées Holding - Process Flow
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**QUALITY DRIVER**: The timer device is used correctly for all hot chicken in kanbans.
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**QUALITY DRIVER**: Chicken left in pull kanban(s) (if any) is removed at end of holding time.
Appearance
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All Team Members are wearing the correct upper uniform items.
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All Team Members are wearing correct lower uniform items.
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All Team Members are well groomed and jewelry (if any) is worn in good taste, according to appearance requirements.
Required Service Behaviors (Inside Restaurant)
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Team Member seeks to make eye contact as guest approached counter.
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Team Member smiles.