Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Time of Store visit
Quick check Report
Outside area
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Car park clean and free from trash?
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Are tables and chairs are clean?
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Pavement is clean, free from food scraps and trash?
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Do the trash bins have enough room left to cope with the next rush of customers?
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Are the front windows and ledges clean?
Inside Area
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Please audit 3 completed jobs from cleaning list to verify accuracy of cleaning list.
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Glass doors are free from fingerprints and smudges?Door handle is clean?
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Are tables, beverage station, and Bain areas clean? If no to first question, are all employees waiting on customers? If yes to second question, then okay with no on question 1.
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Are proper cleaning procedures being followed once customers are thru order line? (Lobby, then beverage station, then wipe down and stock Bain)
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Customer area floor is free from trash and bins are not overflowing?
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Cutting boards and knives are clean?
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Toaster oven and microwaves are clean?
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Baking oven and proofer appear clean?
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Floor behind counter free from trash?
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Correct amount of cookies and selection of bread available?
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Bathrooms are clean and stocked?
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Hot well clean and free from sauce spillage?
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Bain glass is clean, free from sauce, finger prints and dust?
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Mop sink is clean and mop is hanging up?
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All lights working?
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Bain condenser coils appear clean?
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Cooler and freezer floors are clean?
Staff appearance
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Do employee uniforms appear clean?
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All staff are wearing complete uniforms?
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Are employees following facial piercing policies?
Customer Service
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Are guest greeted immediately? Are we saying welcome to Subway?
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Are employees calling for help when needed?
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Are employees prompting Italian (white), wheat, or gourmet?
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Are employees suggestive selling the footlong?
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Are employees suggestive selling double meat and or cheese?
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Are employees prompting would you like to try American, provolone or pepper jack cheese today?
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Are employees being friendly and helpful?
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Are employees doing vegetable prompting (lettuce, tom, cucumbers)?
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Are employees suggestive selling soup?
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Are employees suggestive selling up-size on fountain drink?
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Are employees offering meal deal with " a drink and a side"?
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Are employees working as a team by using Subway thru-put?
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Is the speed of service acceptable?
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Employees are informing guest about one minute survey at tellsubway.com?
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Employees are thanking guest at end of transaction?
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Prepped meats are weighed correctly?
Bread Quality and Variance
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Bread is baked properly with good color and good score marks?
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Are bread variances reasonalble?
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Are proper Par amounts listed and followed on the Works Daily Planner?
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Is all 11AM pd bread being entered and discarded?
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Is proper bead baking schedules being followed? (2/3 baked in the morning and completed by 11:30) (PM bake starting between 2-3 and finishing about 4 hours to closing)
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Is bread being bagged at night?
Food Safety
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Are all products in walk-in cooler with-in shelf-life?
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Are all products in reach in cooler with-in shelf-life?
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Are all products in Bain with-in shelf-life?
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Temp sheet is completed properly?
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Brew log has been completed properly?
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Temp of Meatballs and Soup?
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Temp of cold products?
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All product is under chill line?
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Are the flatbread and the pre-baked flatbread properly dated?
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Are all chips on chip racks with-in its use by date?
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All BIB boxes are with use by date?
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For Walmart stores: Is the icee syrup with-in its shelf life?
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Are all apple slices and bottled beverages with-in use by date?
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All product is at least 6in off of floor?
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Are employees using proper hand washing?
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Is veggie prep par listed correctly on works daily planner to meet our 24 hour standard? Any waste? Was it entered correctly?
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Is meat prep par listed on works daily planner for 24 hour standard? Any waste recorded? Was the waste recorded correctly?
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All cleaners are stored properly?
Paperwork
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There is two weeks worth of schedule posted on iq scheduler?
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Do the schedules meet the productivity goals? If no, is base schedule being used?
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Any warnings today? (Written or Verbal?) Coaching today: Any goals for next audit?
Cash Accountability
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Ledger is completed properly?
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Does the safe, can, and over/under match ledger?
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Notes
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Sign