Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location

Customer Area

  • Is the front door glass clean?

  • Are the dining room tables and chairs clean?

  • Are the floors and rugs swept?

  • Is the Bain glass clean?

  • Is the pop station clean? Pop nozzles and ice chute clean?

  • Is the radio on? If so is the content and the volume appropriate?

  • Is the chip rack and purse rail clean and full? Are the chips rotated?

  • Are all chips on rack and purse rail with-in use by date?

  • Is the parking lot and dumpster area clean?

  • Are the restrooms cleaned and stocked?

  • Is the pop cooler clean and stocked? Are all items available for sales? Is everything rotated?

  • Are all bottled beverages and apples with shelf life?

  • Are all trash cans at acceptable levels? Are the inside of the cabinets clean and surrounding area?

  • Are the ceiling dividers and vents clean and in good repair?

  • Are the open signs on and in good repair? Are the order here signs cleaned?

  • Are the walls clean? Trim? And artwork in good repair?

  • Are the ceiling fans on and clean?

  • Are the windows and window sills cleaned?

  • Is the curb appeal up to standard?

  • Are the kids seats clean and in good repair?

  • Are all the lights working? Are they clean?

Service Area

  • Is all food in the Bain below the chill line and fully stocked?

  • Are all cookies available for guest in cookie display? Is the cookie display clean?

  • Are the dressing bottles and holders clean and the labels in good condition?

  • Are the salt and pepper shakers and holder cleaned?

  • Is the register and printer area clean and organized?

  • Is the microwave cleaned inside and out? Underneath cleaned?

  • Is the waste container clean and shelves under the Bain clean and organized?

  • Is the toaster oven clean? Is the toaster tray in good repair?

  • Is the hand sink clean? Paper towel and soap stocked?

  • Is the prep table and shelves cleaned and organized?

  • Are the bread liners in good condition and stored properly?

  • Are all veggie slicers clean and properly stored?

  • Are all scales cleaned and properly stored?

  • Is the reach in cooler clean and stocked?

  • Is the oven clean and in good repair?

  • Is the proofer clean and in good repair?

  • Is the walk in cooler clean and organized? Temperature acceptable?

  • Is the freezer clean and organized? Temperature acceptable?

  • Are the bread cabinets clean and in good repair?

  • Is the retarder clean and in good repair?

  • Are all bread carts cleaned?

  • Is the bread topping tray stored properly and fresh for the day?

  • Are the trash cans cleaned inside and out?

  • Are the dry stock shelves clean and organized?

  • Are the floors clean including under equipment?

  • Are the service walls clean?

  • Are the menu boards and footers clean? Are the menu board lights working?

  • Are all cleaning supplies properly stored?

  • Is the mop bucket and mop sink area clean? Is the mop hung up?

Drive-Thru

  • Is the drive thru properly staffed?

  • Are the employees taking the orders on the register?

  • Is the drive thru window clean?

  • Is the drive thru menu board in good condition and properly displaying all advertising material?

  • Record drive thru or counter times:

Safety and Security

  • Are all fire extinguishers charged and properly stored?

  • Is the back door locked?

  • Is the safe kept closed?

  • Are employees following all safety procedures?

  • Are wet floor signs used and in good repair?

  • Are all licenses posted by the register?

  • Is the first aid kit full and available for employees?

Food Prep and Food Safety

  • Are employees following properly hand washing techniques? Proper glove usage?

  • All products in walk-in cooler are with-in there shelf-life?

  • All products in reach-in cooler are with there shelf-life?

  • All products in the Bain are with-in there shelf-life?

  • Are all BIB boxes with-in its use by date?

  • Is all food at least 6" off the floor?

  • Are ALL products fresh and appealing?

  • Is bread baked fresh daily? Bread quality meeting Subway standards?

  • Bread quantity levels acceptable?

  • Are formulas being followed? Any over portioning or excessive waste?

  • Is all products weighed out properly?

  • Are all hot food above 140 degrees? Actual temp of meatballs.

  • Are all cold foods below 41 degrees? Actual temp of an item in the Bain:

  • Is the temp. log filled out? Is the action plan being used when needed?

  • Is the Beverage Log being used?

  • Is the sanitizer bucket filled with clean towels and water?

Customer Service and Employee Trends

  • Are all employees in proper uniform?

  • Are all employees following proper grooming and facial hair policies?

  • Are employees doing vegetable prompting?

  • Were all guest offered a "Meal Deal with a drink and a side"?

  • Are employees suggestive selling double meat?

  • Are employees suggestive selling bacon and pepperoni?

  • Are employees suggestive selling soup?

  • Are employees suggesting up size on drink?

  • Are employees giving a receipt to each customer and informing them of the survey?

  • We're customers "thanked" by the employees?

  • Are all employees friendly and demonstrating good customer service?

  • Was the employees focused on the guests? Everyone working together as a team?

  • Are table visits being done?

  • Did employees ask co-workers for help on front line when needed?

  • Is the staff utilizing Thru-Put during peak times? Speed of service appropriate?

Financials

  • Are all bread counts +/- 2? Do opening and closing counts match?

  • Are proper banking procedures being followed?

  • Bread waste entered daily?

  • Are cash-in's being done?

  • Area coach cash-in completed. Record cash over or short

Paperwork

  • Is the 4 week folder up to date and organized?

  • Are there 2 weeks worth of schedules posted?

  • Is the store IN COMPLIANCE? If NO explain why

One On One Manager Discussion

  • My top 3 concerns :

  • Managers top 3 concerns:

  • What do the Managers and team members need to be complimented on or recognized for?

  • Sign

  • Score

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.