Information
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Document No.
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On-Site Evaluation
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Name of Restaurant
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Evaluation Date
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Conducted By
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Location
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Personnel
Brand Standard
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Mio Sushi Sign built and displayed appropriately
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All Point of Purchase (POP) materials are clean, professionally prepared, and displayed accordingly
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All prep items prepared to standards, fresh, and labeled properly
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MSI issued menus used
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All employees in MSI issued uniforms (Hat, Shirt, Apron, Name tags)
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Hours of operations are displayed clearly and legibly
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All items sold approved by MSI
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All foods are cooked and plated to brand standard
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All menu items prepared with approved brand from approved suppliers
Food Safety
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Employees wear clean and proper clothing, including closed-toe shoes
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Effective hair restraints (Hat or Hairnet) are properly worn
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Hands are washed properly, frequently, and at appropriate times
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Eating, chewing gum, smoking and/or using tobacco are allowed only in designated areas away from preparation, service, and food storage
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Staff beverages have lids, and are kept where they cannot spill onto foods
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Proper barriers (Single use gloves) to prevent bare hand contact with Ready To Eat food
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Hand washing stations are stocked with soap, disposable towels and warm water
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Hand sinks near food preparation area has splash guard to prevent cross contamination
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Food equipment, utensils, and food contact surfaces are properly washed, rinsed, and sanitized before every use
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Frozen food is thawed under refrigeration, in microwave, cooked to proper temperature from frozen state, or in cold running water
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Food is handled with suitable utensils, such as single use gloves or tongs
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Clean reusable towels are used only for sanitizing equipment and surfaces and not for drying hands, utensils or the floor
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Food is cooked to the proper internal temperature and is tested with a clean, calibrated thermometer
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Refrigerator and freezer units are clean and organized
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Refrigerator temperature is at or below 41 degree Fahrenheit and Freezer temperature is at or below 0 degree Fahrenheit
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All food is stored 6-8 inches off the floor
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Food is stored in the original container or a food grade container
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All food items within appropriate shelf life
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Chemicals are clearly labeled and stored away from food
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Utensils and equipments are cleaned and sanitized between uses
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Food cart or container use to transport food is clean and sanitized
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Three-compartment sink is properly set up for ware washing
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Dish washing machine final rinse at the proper concentration and/or temperature
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Correct temperature water available at every station
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Kitchen garbage containers are emptied and cleaned as necessary
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Unnecessary Boxes and containers are removed from restaurant
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Facility free of insects and/or rodents infestation
Guest Service
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Prompt and personable greeting by Sushi Chefs and Servers (Within 15 seconds)
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Sense of urgency displayed by all employees in the guests' presence
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Server greets each guest with a warm and personable greetings at the table
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Servers suggestively sells add-on menu items (Drinks, Desserts, etc)
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Servers deliver correct meal to each guest
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Servers anticipate guests needs to stay ahead
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Servers rings each order accurately
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Servers follow proper cash handling procedures
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All tables are bussed within 60 seconds of guests' departure
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All tables are clean, dry, and properly stocked and arranged after bussing
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Food production is timely and efficient
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Sushi Chef interacts with guests while making and plating food.
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All telephone calls answered in timely manner with proper procedures
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Employee answering the telephone speak warmly and enthusiastically
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All guests receive a pleasant parting comment
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Take-out menus appropriately prepared and available
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Front counter area, clean, neat, and organized
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Room temperature acceptable between 70-75 degree Fahrenheit
Operations
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Food Handlers card available for all employees and current
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State Liquor License to Sell current and displayed appropriately
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Material Safety Data Sheet(MSDS) available for all chemicals used in restaurant
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All government issued posters (Labor Laws, Food Safety, etc.) visibly posted and current
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Sushi Rice log completed
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First aid kit available for immediate use
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Employment documents appropriately filed for all employees
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All MSI issued manuals(Operations, Sushi bar, Kitchen) accessible and being followed
Action Item Summary
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Action Items
Visit Overview/Recap
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Provide additional comments
Signature
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Operator/Manager/PIC
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Franchise Operations Manager