Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Safety

  • Safety Packs are up to date and being filled out correctly?

  • Review Pulse in store, is it being used, are Team being trained, are there Pulse pads in place?

  • Is the Maintenance Authority, Permit to work Book in place and used correctly?

  • Hazard Hunt in store completed and all hazards recorded in Pulse?

  • Area Strategic Plan is on display in Stockroom and in Safety Folder, all quarterly updates are completed, Safety Board up to date?

  • Is the lighting adequate of a night?

  • Is the Duress Log up to date?

  • Is the Visitor Book in store and being used?

  • Is the Evacuation Plan secured with double sided tape?

  • Till checked and cash on hand checked?

  • Is the Excess Cash drop log in place?

  • RSA Register checked and signed,is it completed as per policy?

  • Are ILEAD conversations happening in store?

  • Safety minutes ( 6 months) are up to date and signed by manager?

  • Is the storeroom Door and Safe locked?

  • Stock height restrictions are being observed , 1.65meters - coolroom tape is in place?

  • Safety alerts are signed off by all Team?

  • Forklift daily start up checklist is being signed off,users on forklift and van log book up to date company vehicles maintained?

  • Is the till Isolation document being followed?

  • Discussion around any safety issues during visit?

Customer Service

  • Is the Customer Service following 5 Values?

  • Is there a Good News Story around Service?

  • Have you taken the time to talk to the Customer about 6 Pillars?

  • Is the Store Telling the Story?

Store Exterior

  • Are Balloons on External and in Good Condition?

  • Is the store Exterior Clean and Presentable?

  • Is exterior Price Points best Possible focus for current Promotions?

  • Is the Ice Freezer clean and ticketed?

Store Merchandising

  • Is the counter and serving area clear,clean and clutter free, behind the counter area Merchandised?

  • Current Promotion tied up,pos and stock?

  • Is the store 100% Ticketed?

  • Is the Storeroom neat and tidy and SMP in place?

  • Is there a Tasting Program in place promoting Pinnacle lines?

  • Gondola Ends tied up as per Wrap Sheet?

  • CBCD correct and in place?

  • Is the Store clean?

  • Have you discussed opportunities to grow Pinnacle, and the Red Zone?

  • Coolroom Hot Spot as per Wrap Sheet?

  • Are all lights Operational?

  • Are all floors stacks BWS compliant

  • Scan Sales Data reviewed and Sales History to make sure Floor Plan is accurate?<br>

  • Discussions around Store Merchandising

Coolroom

  • Coolroom Ticketing in place, Straight and Presentable?

  • No excess stock blocking coolroom floor?

  • Coolroom Flow in Place?

  • Is the 6 pack Area Merchandised?

  • Is under the Racking Clean and No Loose Stock Stored?

  • Is the Coldroom Clean,Neat,Tidy,Swept,Mopped and Faced Up?

  • Team Belongings not to be on show and Team Purchases have a receipt on them?

ASTKR

  • ASTKR Routines are being Actioned as Required?

  • Are MPLS correct?

  • Are Traffic Lights completed Daily?

  • Are Screens Actioned as per Policy?

  • Are we doing Random Load Checks and or Checking Loads?

  • Is our In stock position correct?

  • Are MPL breaches Investigated?

  • Review delivery roster are they the best fit for the store?

  • Are all Plannograms up to Date?

  • 555 actioned and Stock Check Rotation?

  • Are sales plans being Actioned?

  • Discussions around ASTKR taken place?

PEOPLE

  • Have you taken the time to discuss the BWS Stratergy?

  • Are new Team Members inducted correctly ( all sign offs)?

  • Are Rosters being Completed and Posted 2 weeks in advance?

  • Are all HR Posters up to date?

  • Is Tim Teq Procedures being followed?

  • Discuss Annual Leave?

  • Review Task Lists for Teams are the adequate?

  • Are all Team receiving Weekly Minutes?

  • Are our Team following Uniform Policy?

  • Career Discussions taken place?

  • Store discussion on Team and Succession Planning,Training and Skill Gaps?<br><br>

Administration and Compliance

  • Is the RMLV roster at the store?

  • Cleaning Roster is in place and being used?

  • Review Cyclics and Stock Movement Reports are the all Inline?

  • All Manager Reports Completed,( Markdown,Refund,Voids,Save transactions,Price Enquiry and No Sale )?

  • IBT's all Actioned and closed in ISIS?

  • Store Users Current in System?

  • Cash Drops as per Policy?

  • Are Dumps being completed weekly and target of .08 being achieved?

  • Price Verification Actioned?

  • Is the CCTV working?

  • Safe and Tills completed per Policy (spot checks 4 times and safe counts 3 times and entered into computer 3 times)?

  • Review Trading Hours?

  • Are all Audits kept on File?<br>

  • Are the 5 Folders in use?

  • Is the Key Register up to date?

  • Are all Alarm Codes up to date and all Team Members have their own access no generic codes?

  • Store Compliant with Review of SOH Check 20 lines?

  • Review P&L ?

  • Are EAS Gates working test?

  • Review Base Roster opportunities for ppt? Cost savings?

  • Does the Store need any R&M?

  • General Comments,Store Rating ( using what high performance looks like in rating Discussion)?

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