Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Safety
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Safety Packs are up to date and being filled out correctly?
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Review Pulse in store, is it being used, are Team being trained, are there Pulse pads in place?
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Is the Maintenance Authority, Permit to work Book in place and used correctly?
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Hazard Hunt in store completed and all hazards recorded in Pulse?
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Area Strategic Plan is on display in Stockroom and in Safety Folder, all quarterly updates are completed, Safety Board up to date?
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Is the lighting adequate of a night?
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Is the Duress Log up to date?
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Is the Visitor Book in store and being used?
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Is the Evacuation Plan secured with double sided tape?
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Till checked and cash on hand checked?
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Is the Excess Cash drop log in place?
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RSA Register checked and signed,is it completed as per policy?
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Are ILEAD conversations happening in store?
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Safety minutes ( 6 months) are up to date and signed by manager?
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Is the storeroom Door and Safe locked?
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Stock height restrictions are being observed , 1.65meters - coolroom tape is in place?
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Safety alerts are signed off by all Team?
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Forklift daily start up checklist is being signed off,users on forklift and van log book up to date company vehicles maintained?
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Is the till Isolation document being followed?
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Discussion around any safety issues during visit?
Customer Service
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Is the Customer Service following 5 Values?
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Is there a Good News Story around Service?
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Have you taken the time to talk to the Customer about 6 Pillars?
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Is the Store Telling the Story?
Store Exterior
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Are Balloons on External and in Good Condition?
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Is the store Exterior Clean and Presentable?
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Is exterior Price Points best Possible focus for current Promotions?
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Is the Ice Freezer clean and ticketed?
Store Merchandising
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Is the counter and serving area clear,clean and clutter free, behind the counter area Merchandised?
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Current Promotion tied up,pos and stock?
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Is the store 100% Ticketed?
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Is the Storeroom neat and tidy and SMP in place?
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Is there a Tasting Program in place promoting Pinnacle lines?
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Gondola Ends tied up as per Wrap Sheet?
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CBCD correct and in place?
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Is the Store clean?
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Have you discussed opportunities to grow Pinnacle, and the Red Zone?
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Coolroom Hot Spot as per Wrap Sheet?
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Are all lights Operational?
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Are all floors stacks BWS compliant
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Scan Sales Data reviewed and Sales History to make sure Floor Plan is accurate?<br>
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Discussions around Store Merchandising
Coolroom
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Coolroom Ticketing in place, Straight and Presentable?
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No excess stock blocking coolroom floor?
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Coolroom Flow in Place?
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Is the 6 pack Area Merchandised?
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Is under the Racking Clean and No Loose Stock Stored?
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Is the Coldroom Clean,Neat,Tidy,Swept,Mopped and Faced Up?
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Team Belongings not to be on show and Team Purchases have a receipt on them?
ASTKR
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ASTKR Routines are being Actioned as Required?
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Are MPLS correct?
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Are Traffic Lights completed Daily?
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Are Screens Actioned as per Policy?
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Are we doing Random Load Checks and or Checking Loads?
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Is our In stock position correct?
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Are MPL breaches Investigated?
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Review delivery roster are they the best fit for the store?
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Are all Plannograms up to Date?
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555 actioned and Stock Check Rotation?
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Are sales plans being Actioned?
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Discussions around ASTKR taken place?
PEOPLE
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Have you taken the time to discuss the BWS Stratergy?
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Are new Team Members inducted correctly ( all sign offs)?
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Are Rosters being Completed and Posted 2 weeks in advance?
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Are all HR Posters up to date?
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Is Tim Teq Procedures being followed?
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Discuss Annual Leave?
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Review Task Lists for Teams are the adequate?
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Are all Team receiving Weekly Minutes?
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Are our Team following Uniform Policy?
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Career Discussions taken place?
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Store discussion on Team and Succession Planning,Training and Skill Gaps?<br><br>
Administration and Compliance
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Is the RMLV roster at the store?
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Cleaning Roster is in place and being used?
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Review Cyclics and Stock Movement Reports are the all Inline?
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All Manager Reports Completed,( Markdown,Refund,Voids,Save transactions,Price Enquiry and No Sale )?
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IBT's all Actioned and closed in ISIS?
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Store Users Current in System?
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Cash Drops as per Policy?
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Are Dumps being completed weekly and target of .08 being achieved?
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Price Verification Actioned?
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Is the CCTV working?
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Safe and Tills completed per Policy (spot checks 4 times and safe counts 3 times and entered into computer 3 times)?
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Review Trading Hours?
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Are all Audits kept on File?<br>
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Are the 5 Folders in use?
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Is the Key Register up to date?
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Are all Alarm Codes up to date and all Team Members have their own access no generic codes?
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Store Compliant with Review of SOH Check 20 lines?
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Review P&L ?
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Are EAS Gates working test?
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Review Base Roster opportunities for ppt? Cost savings?
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Does the Store need any R&M?
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General Comments,Store Rating ( using what high performance looks like in rating Discussion)?