Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Liquor and Tobacco signage
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Is the A4 'Under 18' sign attached to the side of each POS unit?
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Is the A4 'Under 25 - be prepared to show ID' sign visible from the customer purchase point.
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Is the A4 'ID25' sign visible from the customer purchase point?
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Is the 'Don't buy it for them' sign visible from the customer purchase point?
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Is the 'Smoking Kills' poster visible from the customer purchase point?
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Is the 'Public Health Warning (Act 2008) on the counter adjacent to the register selling ciggarettes?
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Is the nominated register selling tobacco showing the 'Cigarettes sold at this cash register only' sign.
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Is the Licensee sign visible on entrance to the store and have the correct Licensee?
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Is all the documentation current and relevant? Remove all excess documents.
RSA Training Register
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Is the 'RSA Team Member Training Register' up to date with all Team members?
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Is the NSW 'House Policy (June 2010)' in the register?
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Is the current Liquor License kept and up to date with the current Licensee?
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Are current RSA for all Team members kept in the register?<br>- Copy of competency cards for RSA completed prior 2006.<br>- RSA Training booked for those with RSA's dated 1/1/07 - 31/12/08 before 30/06/14.<br>- Copy of 'paper' certificate 1/01/09 - 21/8/11.
RSA Incident Register
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Is the 'best practice' principles being followed for ID checking?
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Is there an entry for each day in the book for the past 21 days?
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Is there evidence that every Team member in the store has asked for ID?
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Has the Licensee signed off on every page?
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Are the amount of ID checks reasonable to assume that ID25 compliance is leading industry standards for RSA?
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Have refusal of service for no ID/Intoxication/secondary supply been entered as an individual event?<br>Is the detail recorded sufficient?
Behaviours
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View 30 minutes footage of CCTV with the Manager from a high RSA time of the week.<br>Are the behaviours consistent with compliance to ID25?
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Is there evidence that Team members are engaging eye contact with all customers?
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Does each Team member rostered know the process if Police attend the store and ask details about an RSA breach?
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Can each Team member articulate the max fine for serving a minor or intoxicated customer?
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Is there evidence 10pm closing is being adhered to?
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General Comments