Title Page

  • Internal Coffee Audit

  • Store

  • Conducted on

  • Completed by

  • Team on duty

Equipment

  • Is the Machine clean working correctly?

  • are the grinders clean and working correctly?

  • is the filter coffee equipment clean and working correctly?

  • Is the blender working and all kit clean?

  • Is a full Barista kit available?

  • is crockery/ takeaway items fully available, clean and enough supply to cater for all covers?

  • Is all cleaning kit available

Drink quality

  • Is the store using the correct coffee?

  • Are the beans and grind fresh

  • Espresso made correctly

  • Correct Espresso flow time?

  • Espresso Quality to standard? Aroma, Crema & Body?

  • 2nd drink made and served to standard

  • What was the 2nd drink

  • Brew Log fully completed at appropriate times of day?

  • All ingredients available to fulfil entire Menu

  • Did you observe Milk being steamed to standard

Speed of service

  • Is the bar area set to for efficient service

  • Are the team communicating with each other to aid service speed

  • Are the team interacting with customers to improve queue management and SOS

  • Was the time it took to be served appropriate

  • Is the Barista making more than one drink at a time?

Coaching

  • Did you carry out any corrective coaching

  • What did you coach the team on?

General comments

  • Please add any useful comment to help the team improve next time

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