What is your first impression as you approach the club?

Is the layout, initial presentation and feel both welcoming and representative of our brand?

Is this area convenient for the member? Are the time critical things fully functional?

Entrance/Exit barriers are fully functioning for member use.

Car park spaces – available, adequately marked and managed – staff using correct area
where possible.

Directional signage (on foot and or by car) VA clear and visible on approach, illuminated in hours of darkness and whilst the club is operating. Any directional signage bears the appropriate brand logo and allows visitors to easily locate the club’s entrance and/or car parks.

Is this area safe and in a good state of repair?

Lighting – external lighting is functioning correctly and during hours of darkness provides good coverage to ensure personal safety and security of property. It is set to switch off an hour after closing and on again an hour prior to opening of the club.

Building exterior State of Repair – all building finishes, brickwork, roofing, wood and paintwork and car park/road surfaces are in a good state of repair.

Car Park, Grounds and External Presentation – external areas are well maintained. The grounds, flowerbeds, car park and roads are free from litter and other debris. Waste bins are not full.

Bike racks and bollards have no signs of visible damage and have no padlocks left attached.

Is the area clean and tidy?

Car park and external grounds are free from litter and well maintained.

Building exterior including windows, fire exit doors and signage.

How are we communicating to the members/General Public?

Branding & permanent signage – All logo’s, graphics and branded features are up to date, clean and new brand logo is presented.

Non essential stickers, banners, signage and posters are limited and if used, are in line with the latest edition of ‘Club Communication Guidelines’

Sign Off
Auditor's signature
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.