Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Crew Positions:
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#1
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Grill
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Front Swamp
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Back Swamp
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Swb
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Drinks
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Ice Cream
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Expediter
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Hop
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Prep: Front / Back
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Opening routines
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Closing routines
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Serve Safe
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Add signature
Crew Leader:
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Appearance
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Priorities
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Dependability
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Quality / Service / Cleanliness skills
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Demonstrates Good:
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Listening Skills
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Leadership Skills
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Coachable:
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Follow Up Skills
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While maintaining an attitude that is:
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Courteous / Professional / Cooperative
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Must be able to:
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Work unsupervised
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Able to maintain standards, coordinate efforts and tasks of crew members in immediate work area.
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Attends training classes
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Strictly follows 2 minute / Zero Mistake / Subjective Service Policies
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Assistant Manager: Exhibits exemplary habits and standards of a crew leader. Trained and Proficient in following areas.
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Attended Assistant interview
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Follows and can manage to the 2 Minute / Zero Mistake / Subjective Procedures
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Customer Relations
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Serve Safe Certified
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Closing Admin:
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Shift Management / Operating within QSC of Phoenix Procedures
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Safety and Security Procedure followed and managed during s
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Safe, Cash Policy and Closing Procedures
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Able to Manage Work Place Environment
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Basic Equipment Maintenance and Trouble a Shooting Equipment Skills
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Can deal with repairs / vendor list & in-house repairs
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Insurance Forms: Workmanship Comp & Liability
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First Assistant Skills:
Schedule Requirements: must have similar schedule flexibility as an Operator and able to perform all operator duties in operator absence for an extended period of time (2 weeks).
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Training Skills
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Interview / Hiring / Terminating Abiility
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Ordering Skills
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EOM POP Changeover
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Payroll
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Scheduling
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EOW Week / inventory, status report
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Misc Paperwork: new hire, change of employee status, insurance, repairs, etc
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Ideal Food Cost Knowledge
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Productivity Awareness
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Supervisor Signature: