Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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What was your reason for your visit today?
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Did you make an actual purchase today?
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Did you research your purchase online before coming into store today?
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If not, what was the reason?
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Based on your experience today in store how likely would you be to recommend CPW to a friend?
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Who did you speak with today in store?
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What reasons?
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What incentive would bring you back to CPW
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If you didn't make a purchase today did you receive a Tariff Tailor sheet with your recommended package?
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Were you offered our 60 second broadband check?