Title Page

  • Area Managers Quarterly Checklist (Sep 18)

  • Venue Name

  • Conducted on

  • Week Number

  • Prepared by

  • Duty Manager

  • Venue Manager

  • Location
  • The following checks must be carried out at intervals no more than 12 weeks apart.

Legal / Notices

  • Was the BACTA certificate on display?

  • Was a No Smoking sign clearly on display?

  • Was a No Alcohol sign clearly on display? (AGC ONLY)

  • Was the correct U18 and Think 25 signage on display?

  • Were Gamecare and Citizen Card Leaflets available? (Gamecare leaflets in Toilet Area)

  • Has the Venue got a copy of the latest liability insurance certificate?

  • Are machine ratios correct and consistent with displayed certificate?

  • Are the Complaints Procedures leaflets available? (Stored in office)

Team Presentation

  • Were all staff wearing a name badge?

  • Were all staff wearing the current Think 25 badges/cards?

  • Were all staff wearing the correct company uniform?

  • Were all Supervisory staff carrying a Staff Guard Fob/Personal Attack Alarm?

Point of Sale & Internal Presentation

  • Were all current membership schemes clearly displayed?

  • Was the Text Service clearly advertised?

  • Were all promotional posters in date and relevant?

  • Was the machine POS correctly displayed?

  • Were all notices printed and in good condition?

  • Were service rounds fully implemented at intervals no more than 1hr apart?

  • Was the internal music supply on and playing at an adequate level?

  • Were all lights in working order?

  • Were all staff and back office areas clean and tidy?

Bingo

  • Were the correct rules/charges to play notices on display?

  • Was Bingo Express clearly announced via the venues microphone?

  • Was the Bingo Display Board in use? (Bingo License - Rainbow Bingo Sales)

  • Are all bingo posters up to date and relevant?

  • Are all displays presented in the correct manner?

  • Are all shutter boards clean and in working order?

Control & Compliance

  • Has a full float check been completed with a copy taken to be sent with this report and a copy left on site?

  • Please enter photo of Float Check

  • Has Petty Cash been spot checked for items over £100?

  • Are all token stocks correctly recorded with a copy attached

  • Please take photo of token stock control

  • Have all machine faults been correctly recorded and reported?

  • Is the CCTV on, working and correctly timed?

  • Is the Social Responsibility pack up to date, available and all logs signed off?

  • Are the Fire Log and Emergency Lighting books up to date?

  • Is the Fire Log Book stored in a flame proof container?

  • Is there an up to date Fire Risk Assessment available?

  • Is the Accident Book and First Aid Box up to date?

  • Is there an up to date Risk Assessment available?

  • Has the Venue Daily Checklist been completed daily?

  • Do all machines have category signage displayed on them? B3, Cat C or D

  • Evidence of daily tablet testing where tablets are part of the machine estate?

Energy Management

  • Is the Energy Management Bulletin on display and available for the venue staff to read? (Staff Areas Only)

  • Is the Energy Management Certificate on display in the public area?

  • Where possible, were all lights switched off when not in use? (Back office areas/store rooms etc)

PBA

  • Are all PBA workbooks for the venue staff stored in the venue and completed to their current level?

  • Please sign to accept responsibility for the details contained within this report

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