Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
M&M In Store Presentation
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Please give us the number of bays for each categories, take pictures and add personal observations.
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Mouldings
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Doors
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S4S
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Other products
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Does M&M have products in End Caps or in lifts on the floor?
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Do the store have products from a competitor on the floor? In the back?
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Do they have inventory in the Warehouse? What type of racking?
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Was the POP up? Clean? Accurate? Current?
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Observations of M&M in store presentation
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Please add pictures to support observations
Store Director or Department Manager Survey.
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What are the Market conditions (Doors and Mouldings) and what is influencing it?
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How can Rona and M&M improve to help grow sales and market share?
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Is there an aspect of the product presentation or product offering we could improve, in your store, to support sales?
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Any comments, ideas or promotions you would like to suggest?
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Please rate from 1 to 5 (1 being poor and 5 being excellent) your sales personnel's product knowledge for the following.
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Do you offer suppliers opportunities to train your store personnel?
Contractor Desk Survey
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What are the Market conditions and what is influencing it?
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How can Rona and M&M improve to help grow sales and market share?
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Is there an aspect of the product presentation or product offering we could improve, for your contractors, to support sales?
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Any comments, ideas or promotions that we could create to support your contractor business?
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Have you heard about M&M's Construction Quotes and are you using them?
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Who are your competitors? Please elaborate on competitors strategies, markets, pricing, trends...
M&M Team Observations And Opinions
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Please take a few minutes to discuss the observations and note what could be important to share with the group Friday.
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M&M observation team comments
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Please add relevant pictures
