Castle Remodel Assesment

• Conducted on

  Date

• Prepared by

Management Steucture

• General Manager

  Yes

  No

  N/A

• Name:

• Deputy General Manager/ Lead Assistant Manager

  Yes

  No

  N/A

• Name:

• Assistant Manager

  Yes

  No

  N/A

• Name:

• Team Leader Bar

  Yes

  No

  N/A

• Name:

• Team Leader Floor

  Yes

  No

  N/A

• Name:

• Kitchen Manager/ Head Chef

  Yes

  No

  N/A

• Name:

• Sous Chef/ Lead Team Leader

  Yes

  No

  N/A

• Name:

• Team Leader Kitchen

  Yes

  No

  N/A

• Name:

• Is there a suitable level of Chefs to deliver trade?

  Yes

  No

  N/A

• How many chefs currently? (including kitchen management)

Delivering Business Tasks

• Is there evidence of kitchen closedowns being checked by the duty manager on a daily basis

  Yes

  No

  N/A

• Is the kitchen cleaning schedule completed correctly, signed by lead chef and counter signed by duty manager on a daily basis?

  Yes

  No

  N/A

• Are there rotas up for week 1 +2?

  Yes

  No

  N/A

• Check last 7 days due diligence, has it been completed correctly and to the frequency required?

  Yes

  No

  N/A

• Are food orders completed by the Kitchen Manager?

  Yes

  No

  N/A

• Is the Sous Chef/ Team Leader BOH able to carry out food orders in the absence of the KM?

  Yes

  No

  N/A

Kitchen Organisation & Process

• Are menus created using the menu app?

  Yes

  No

  N/A

• Is the correct food order pad being used on SWS?

  Yes

  No

  N/A

• Are full food stocks carried out on Monday of P3 as shown on stock summary report on SWS?

  Yes

  No

  N/A

Kitchen Management Tools

• Is there an up to date Prep & Par system?

  Yes

  No

  N/A

• Is there a waste reporting process for the team, such as waste sheets?

  Yes

  No

  N/A

• Is the spec book organised, so that chefs can quickly access the information they are looking for?

  Yes

  No

  N/A

Training

• What is the progress of the KM learning journey on MABLE?

  Completed

  Partially Completed

  Enrolled

  Not Enrolled

• What is the progress of Team Leader Learning Journeys BOH?

  Completed

  Partially Completed

  Enrolled

  Not Enrolled

• Do all chefs have a Training Needs Analysis in progress?

  Yes

  No

  N/A

• Are all team legally compliant with modules on MABLE?

  Yes

  No

  N/A

Kitchen Succession Planning

• Is there a succession plan for the KM?

  Yes

  No

  N/A

• Name of potential successor:

• Is this person on track with their learning journey?

  Yes

  No

  N/A

• Is there a succession plan for the Sous Chef?

  Yes

  No

  N/A

• Name of potential successor:

• Is this person on track with their learning journey?

  Yes

  No

  N/A

• Is there a succession plan for Team Leader BOH?

  Yes

  No

  N/A

• Name of potential successor:

• Is this person on track with their learning journey?

  Yes

  No

  N/A

Food Observation Session

• We’re the dishes observed served to the correct specification?

  Yes

  No

  N/A

• How many dishes did you observe?

• How many dishes were observed as being incorrect/ not to standard?

• Were dishes observed served in less than 15 mins?

  Yes

  No

  N/A

• How many dishes were served over 15 min target time?

• We’re the FOH communicating effectively with the kitchen? Tickets & Verbal

  Yes

  No

  N/A

• Were Chefs communicating effectively with each other? Ticket information, times & handover of sections.

  Yes

  No

  N/A

• Did you observe good safety policy adherence?

  Yes

  No

  N/A