Caught Red Handed Shop

Did the switchboard attendant include their name in the greeting?

Did the switchboard attendant read back the order / give total?

Did the switchboard attendant suggestive sell?

Were the menu housings and stall clean and free of residue?

Were the outside lights working in all stalls and we're all of the lot lights working?

Is the Marquee / LED sign working with the most current messaging?

Is the POPS displaying the current message?

Is the Patio & Lot clean and free of trash?

Is the CARHOP neat in appearance and in a proper uniform with name tag?

Did the carhop smile and greet you and introduce him/herself?

Did the Carhop use the mint magnet?

Was the order repeated back and a receipt given?

Were you offered condiments?

Were you given a mint with your order?

Did the CARHOP mention the 'RED' button?

Did you receive a Checkback during your visit?

Was the entree item prepared correct?

Was the entree neatly packaged?

Was the entree hot & fresh?

Was the side item portioned / prepared / packaged correctly?

Was the side item hot & fresh?

Was the drink made correctly with no spills on cup?

We're the items bagged correctly?