Information

  • Location (HQ1, HQ2...)

Ground Floor

Pavilion

  • Is the pavilion tidy and clean?

Meeting rooms

  • Are the lights working in all the rooms?

  • Are the rooms tidy?

  • Are the floor boxes closed and in conditions?

  • Are the rooms fully stocked?

  • Are the fabrics up to standards?

  • Does the temperature feels right?

Toilets

  • Are the toilets tidy?

  • Are the toilets stocked? (Eg: toilet paper)

  • Are the taps an flushes working?

  • Are the locks working?

  • Are the hooks properly fitted?

Stationary

  • Are the areas clean and clutter free?

Tea points

  • Are the Tea Points stocked up? (Eg: milk, sugar)

  • Are the zip taps working correctly?

  • Is the filter working properly?

  • Is the fridge working? (Lights included)

  • Are all the doors fitted correctly?

Atrium spaces

  • Are the atrium spaces (reception, meet & greet, elevators area) clean and tidy?

  • Are the elevators working and clean?

Catering

  • Is the catering open in time?

  • Is the catering fully stocked?

  • Is the catering team fully staffed?

  • Is the catering area clutter free? (Check under stairs if applicable)

Office spaces

Are the office spaces in alignment with the "better ways of working" standards?

  • Zone 1

  • Zone 2

  • Zone 3

  • Zone 4

  • Zone 5

  • Zone 6

First Floor

Meeting rooms

  • Are the lights working in all the rooms?

  • Are the rooms tidy?

  • Are the floor boxes closed and in conditions?

  • Are the rooms fully stocked?

  • Are the fabrics up to standards?

  • Does the temperature feels right?

Toilets

  • Are the toilets tidy?

  • Are the toilets stocked? (Eg: toilet paper)

  • Are the taps an flushes working?

  • Are the locks working?

  • Are the hooks properly fitted?

Stationary

  • Are the areas clean and clutter free?

Tea points

  • Are the Tea Points stocked up? (Eg: milk, sugar)

  • Are the zip taps working correctly?

  • Is the filter working properly?

  • Is the fridge working? (Lights included)

  • Are all the doors fitted correctly?

Office spaces

Are the office spaces in alignment with the "better ways of working" standards?

  • Zone 1

  • Zone 2

  • Zone 3

  • Zone 4

  • Zone 5

  • Zone 6

  • Atrium

  • Are the elevators working and clean?

Second Floor

Meeting rooms

  • Are the lights working in all the rooms?

  • Are the rooms tidy?

  • Are the floor boxes closed and in conditions?

  • Are the rooms fully stocked?

  • Are the fabrics up to standards?

  • Does the temperature feels right?

Toilets

  • Are the toilets tidy?

  • Are the toilets stocked? (Eg: toilet paper)

  • Are the taps an flushes working?

  • Are the locks working?

  • Are the hooks properly fitted?

Stationary

  • Are the areas clean and clutter free?

Tea points

  • Are the Tea Points stocked up? (Eg: milk, sugar)

  • Are the zip taps working correctly?

  • Is the filter working properly?

  • Is the fridge working? (Lights included)

  • Are all the doors fitted correctly?

Office spaces

Are the office spaces in alignment with the "better ways of working" standards?

  • Zone 1

  • Zone 2

  • Zone 3

  • Zone 4

  • Zone 5

  • Zone 6

  • Atrium

  • Are the elevators working and clean?

Tea point stock

GNW

  • Early morning

  • Late morning

  • Early afternoon

  • Late afternoon

GNE

  • Early morning

  • Late morning

  • Early afternoon

  • Late afternoon

1NW

  • Early morning

  • Late morning

  • Early afternoon

  • Late afternoon

1NE

  • Early morning

  • Late morning

  • Early afternoon

  • Late afternoon

2NW

  • Early morning

  • Late morning

  • Early afternoon

  • Late afternoon

2NE

  • Early morning

  • Late morning

  • Early afternoon

  • Late afternoon

Office supply

GSE

  • Select date

  • Notebooks

  • Biding

  • General

GNW

  • Select date

  • Notebooks

  • Biding

  • General

GNE

  • Select date

  • Notebooks

  • Biding

  • General

1NW

  • Select date

  • Notebooks

  • Biding

  • General

1NE

  • Select date

  • Notebooks

  • Biding

  • General

2NW

  • Select date

  • Notebooks

  • Biding

  • General

2NE

  • Select date

  • Notebooks

  • Biding

  • General

Light check

  • Are all the lights working?

  • Where?

Chair count

  • Are all chairs spots according to the planogram?

  • Add or remove?

  • Add where?

  • Remove where?

Emergency

  • GSE

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • GNE

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • GSW

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • GNW

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • 1SE

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • 1NE

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • 1SW

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • 1NW

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • 2SE

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • 2NE

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • 2SW

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

  • 2NW

  • Is the emergency exit signalled?

  • Is the path to the emergency exit clear?

  • Is the emergency light on?

  • Is the door closed but not locked?

  • Are the fire extinguishers within date?

Customer journey

  • Scoring chart
    4- exceptional
    3- satisfactory
    2- good
    1- unacceptable

  • Select date

  • Pre arrive guidance / booking-in experience - clear maps / barrier intercom greeting

  • External signage / cladding clean and in good repair?

  • Journey from car park to reception

  • Customer facing areas in good order?

  • 1Team behaviour / atmosphere?

  • Leaving experience!

  • Corrective action required? (Write none if none required)

Cleaning audit

  • Scoring chart
    4- cleaning exceeds specification
    3- cleaning to specification
    2- cleaned but not to specification
    1- not cleaned as requested
    NA- non applicable

  • Checked ground floor?

  • Select date

  • Waste bins

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Dusting and wiping

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Telephones

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Sills and ledges

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Mirrors / pictures / fixtures

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Doors and walls

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Chairs and furniture

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Carpets and hard floors

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Cleaners store

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Toilets and WCs

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Showers

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Checked first floor?

  • Select date

  • Waste bins

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Dusting and wiping

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Telephones

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Sills and ledges

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Mirrors / pictures / fixtures

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Doors and walls

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Chairs and furniture

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Carpets and hard floors

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Cleaners store

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Toilets and WCs

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Showers

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Checked second floor?

  • Select date

  • Waste bins

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Dusting and wiping

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Telephones

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Sills and ledges

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Mirrors / pictures / fixtures

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Doors and walls

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Chairs and furniture

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Carpets and hard floors

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Cleaners store

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Toilets and WCs

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

  • Showers

  • Comments

  • Add media

  • Comments

  • Non applicable?

  • Add media

Ratings

  • Please rate your experience in each category

  • Select date

  • Pavilion

  • Atriums

  • Meeting rooms

  • Toilets

  • Tea points

  • Office spaces

  • Office supply stations

  • Catering

  • Outside

  • Do you have any suggestions for improvement?

  • Add picture

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