Information
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Store Number
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Conducted on
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Prepared by
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Manager
Outside
First impression
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Was the location welcoming and inviting when you arrived?
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Parking lot free and clean of debris?
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Entryway merchandised to plan?
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Fresh display presentations set to plan?
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Are the carts levels in the parking lot acceptable?
Facility
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All exterior signs and lights working properly?
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Are the restroom conditions up to company standards?<br>Floors clean?<br>Garbages emptied?<br>Fixtures clean?
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Is the landscaping well maintained and seasonally appropriate?
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Entrance free of visible trash or debris
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Are the rug and floor conditions meeting company standards?
Grocery center store and seasonal
Natural foods
Dairy and Frozen
Sales Floor
HBC/GM area
Meat Department
Produce
Counter Area
Deli
Floral
Associate / Manager
Store associates and dress code
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In clean and proper uniform
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Name tags being worn with proper name tags
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Manager
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In proper uniform, setting example of policy
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Wearing name tag
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Able to discuss budgeted performance with auditor
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Other Areas
5s and back room
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Are the 5s signs in place?
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Back door secured and alarmed?
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Little Dukes
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Hot fresh coffee available?
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Restrooms up to company expectations?
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Wash buckets clean and full?
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Beverage cooler full and faced?
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Pumps in good repair and appear to be working?
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Merchandise selection full and faced?
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Wast basket clean and not in need of emptying
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Was the car wash open and working well today?
Guest service
Summary
Summary of Visit
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Rating Scale
Excellent Visit 92 to 100
Good Visit 84 to 91
Needs Improvement 76 to 83
Critical Improvement Needed 75 and below -
Outside
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Select Rating
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Sales Floor
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Select Rating
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Counter Area
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Select Rating
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Associate / Manager
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Select Rating
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Other Areas
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Select Rating
Overall Score and Comments
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Overall Score Average of the above categories
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Overall Assessment Rating
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Comments:
