Coborn's location visit

• Location number and name

• Conducted on

  Date

• Prepared by

• Store Director

Parking lot

• Is the lot free of excess carts that need to be retrieved?

  Yes

  No

  N/A

• Does the lot and entrance area appear to be clean and free of debris and safety hazards?

  Yes

  No

  N/A

• Is the parking lot adequately maintained for the season..I.e well lit, properly striped, snow removed etc.?

  Yes

  No

  N/A

• Is the landscaping well maintained for the season?

  Yes

  No

  N/A

• Are all lights and signs illuminated sufficiently?

  Yes

  No

  N/A

• Enter any miscellaneous comments or observations here.

• Any additional media posted here.

  Media

Location entrance

• Glass and doors clean and free of unnecessary signs?

  Yes

  No

  N/A

• Are the garbages empty and not overflowing?

  Yes

  No

  N/A

• Merchandising and signage sufficient for displays?

  Yes

  No

  N/A

• Is the entrance area free and clean of debris and safety hazards?

  Yes

  No

  N/A

• Is there and adequate supply of carts and hand baskets?

  Yes

  No

  N/A

• Find MooBell promoted within the first 30 feet of entering location?

  Yes

  No

  N/A

• Enter any miscellaneous comments or observations here.

• Any additional media posted here.

  Media

Restrooms

• Are the restrooms clean and up to the standard?

  Yes

  No

  N/A

• Are the fixtures all working and clean?

  Yes

  No

  N/A

• Is there an adequate supply of towels and tissues available?

  Yes

  No

  N/A

• Is the restroom condition sign placed in the restrooms?

  Yes

  No

  N/A

• Enter any miscellaneous comments or observations here.

• Any additional media posted here.

  Media

Pharmacy

• Does the pharmacy look clean and appealing to guests?

  Yes

  No

  N/A

• Are the employees following dress code and wearing name tags?

  Yes

  No

  N/A

• Enter any miscellaneous comments or observations here.

• Any additional media posted here.

  Media

Checkout area

• Are all unused check lanes chained off?

  Yes

  No

  N/A

• Is the checkout service adequate for time of the day?

  Yes

  No

  N/A

• Are the guests being greeted and thanked by the checkout team?

  Yes

  No

  N/A

• Are the one more item displays available and full at each check stand?

  Yes

  No

  N/A

• Are the cashiers standing at the front of the check lanes when not waiting on guests?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

Self checkout

• Are all self checkouts open?

  Yes

  No

  N/A

• Are the self checkouts being covered by an RAP attendant?

  Yes

  No

  N/A

Service Counter

• Is their adequate staffing for the time of day?

  Yes

  No

  N/A

• Does the service counter area look clean and inviting to guests?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

Dry cleaning

• Is the area free of clutter and well maintained?

  Yes

  No

  N/A

Summary

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Enter any miscellaneous comments or observations here.

• Any additional media posted here.

  Media

HBC

• Is the HBC department facing adequate?

  Yes

  No

  N/A

• Are the end caps merchandised and signed to the standards?

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• How many out of stocks on this visit?

• Any additional comments or observations?

• Any additional media posted here.

  Media

GM

• Is the GM department facing adequate?

  Yes

  No

  N/A

• Are the end caps merchandised and signed to the standards?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• How many out of stocks on this visit?

• Any additional comments or observations?

• Any additional media posted here.

  Media

Natural Foods

• Is the department facing adequate?

  Yes

  No

  N/A

• Are the end caps merchandised and signed to the standards?

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Is this months push item displayed and signed?

  Yes

  No

  N/A

• How many out of stocks on this visit?

• Any additional comments or observations?

• Any additional media posted here.

  Media

Dairy

• Is the Dairy department facing adequate?

  Yes

  No

  N/A

• Are the end caps merchandised and signed to the standards?

  Yes

  No

  N/A

• Are the cross merchandising racks in place? <br>Hanging baskets in open 5 deck coolers or racks on every 3 doors?

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• How many out of stocks on this visit?

• Any additional comments or observations?

• Any additional media posted here.

  Media

Frozen

• Is the Frozen department facing adequate?

  Yes

  No

  N/A

• Are the end caps merchandised and signed to the standards?

  Yes

  No

  N/A

• Are the cross merchandising racks in place? <br>Hanging baskets in open 5 deck coolers or racks on every 3 doors?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• How many out of stocks on this visit?

• Any additional comments or observations?

• Any additional media posted here.

  Media

Meat

• Is the department facing adequate?

  Yes

  No

  N/A

• Are the end caps merchandised and signed to the standards?

  Yes

  No

  N/A

• Do all products appear to be fresh and rotated properly?<br>Look for any leakers or discolored meats.

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Are all the markdown meat items off the sales floor by 10:30?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Does it appear that hair nets are being worn and food safety a priority?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Is there Fresh Flight fish available?

  Yes

  No

  N/A

• Does the prep room appear to be well maintained and clean?

  Yes

  No

  N/A

• Is the service counter case merchandised well and looking fresh?

  Yes

  No

  N/A

• Is there a self demo in progress? Check the box for yes.

• How many out of stocks on this visit?

• Any additional comments or observations?

• Any additional media posted here.

  Media

Produce

• Do all products appear to be fresh and rotated properly?

  Yes

  No

  N/A

• Are there 2 stage bananas available?

  Yes

  No

  N/A

• Is the shelf inventory adequate for the time of day?

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Are the displays signed correctly?

  Yes

  No

  N/A

• Do we have the citrus or other products cut and wrapped for display only?

  Yes

  No

  N/A

• Does the prep room appear to be well maintained and clean?

  Yes

  No

  N/A

• Is dating present in the cooler to promote First In First Out?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Is there a self demo in progress? Check the box for yes.

• Any additional comments or observations?

• Any additional media posted here.

  Media

Deli

• Are the service meats and salads fresh and inventory adequate for the time of day?

  Yes

  No

  N/A

• Is the hot case fresh and inventory adequate for the time of day?

  Yes

  No

  N/A

• Are there rotisserie chickens in the hen house?<br>If not, list the time of day in comments.

  Yes

  No

  N/A

• How many at the time of review?

• Does the prep room appear to be well maintained and clean?

  Yes

  No

  N/A

• Do all products appear to be fresh and rotated properly?

  Yes

  No

  N/A

• Is the shelf inventory adequate for the time of day?

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Does it appear that hair nets are being worn and food safety a priority?

  Yes

  No

  N/A

• Is the deli seating area clean and inviting to our guests?

  Yes

  No

  N/A

• Is there fresh coffee available?

  Yes

  No

  N/A

• Does the drink bar clean and inviting to guests?<br>Check inside the cappuccino machine for cleanliness.

  Yes

  No

  N/A

• Is there soup available and is it above the top of the ladle?

  Yes

  No

  N/A

• Is the daily special signed and available?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Is there a self demo in progress? Check the box for yes.

• Any additional comments or observations?

• Any additional media posted here.

  Media

Bakery

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Is there an adequate supply of decorated cakes?

  Yes

  No

  N/A

• Is the kids cookie program prominently displayed?

  Yes

  No

  N/A

• Is the gluten free product displayed and inventory sufficient?

  Yes

  No

  N/A

• Does the prep room appear to be well maintained and clean?

  Yes

  No

  N/A

• Is the shelf inventory adequate for the time of day?

  Yes

  No

  N/A

• Are there Coborns dollar buns available?

  Yes

  No

  N/A

• Do all products appear to be fresh and rotated properly?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Does it appear that hair nets are being worn and food safety a priority?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Is there a self demo in progress? Check the box for yes.

• Any additional comments or observations?

• Any additional media posted here.

  Media

Floral

• Is the shelf inventory adequate for the time of day?

  Yes

  No

  N/A

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Do all products appear to be fresh and rotated properly?

  Yes

  No

  N/A

• Is there seasonal merchandise and flowers available?

  Yes

  No

  N/A

• Are all employees in dress code and wearing name tags?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Any additional comments or observations?

• Any additional media posted here.

  Media

Aisle of values

• Are inventory levels adequate for the time of day?

  Yes

  No

  N/A

• Are the displays signed properly?

  Yes

  No

  N/A

• Is the proper season being displayed in the wall?

  Yes

  No

  N/A

• Are the facing/blocking standards up to expectations?

  Yes

  No

  N/A

• Any additional comments or observations?

• Any additional media posted here.

  Media

Pallet drops

• Are the pallets merchandised no higher than eye level?

  Yes

  No

  N/A

• Are the pallet guards in place on all pallets?

  Yes

  No

  N/A

• Are there savings starbursts on the signs on the none advertised items?

  Yes

  No

  N/A

• Any additional media posted here.

  Media

• Any additional comments or observations?

End caps

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Are the displays full and signed correctly?

  Yes

  No

  N/A

• Are all displayed items deviated from regular price?

  Yes

  No

  N/A

• Any additional comments or observations?

• Any additional media posted here.

  Media

Interior aisles

• Do all products appear to be rotated properly?

  Yes

  No

  N/A

• Are the facing/blocking standards up to expectations?

  Yes

  No

  N/A

• Are there adequate cross merchandising racks in place and are they signed and full?

  Yes

  No

  N/A

• How many out of stocks on this visit?

• Any additional comments or observations?

• Any additional media posted here.

  Media

Bulk foods

• Cleanliness and standards up to expectations?

  Yes

  No

  N/A

• Are all bins and displays adequately filled?

  Yes

  No

  N/A

• Are there scoops and bags available?

  Yes

  No

  N/A

• Any additional comments or observations?

• Any additional media posted here.

  Media

Backroom

• Has the latest 5'S survey been updated in the past 10 days?

  Yes

  No

  N/A

• Are the inventory levels acceptable?

  Yes

  No

  N/A

• Is the damaged and shop back area well maintained?

  Yes

  No

  N/A

• Is the backdoor secured and locked?

  Yes

  No

  N/A

• Are all electrical panels and fire exits accessible?

  Yes

  No

  N/A

• Any additional comments or observations?

• Any additional media posted here.

  Media

Breakroom

• Is the break room clean and inviting for our employees? Check the fridge as well.

  Yes

  No

  N/A

• Bulletin boards organized and up to date?

  Yes

  No

  N/A

• Are paid stickers or receipts present?

  Yes

  No

  N/A

• Are the RFG scores being posted?

  Yes

  No

  N/A

• Are the OMI scores being posted?

  Yes

  No

  N/A

• Any additional comments or observations?

General facility

• Are there any maintenance or safety concerns on this visit?

• Any additional comments or observations?

• Any additional media posted here.

  Media

Little Dukes

• Are the staffing levels adequate for the time of day?

  Yes

  No

  N/A

• Is there fresh hot coffee available?

  Yes

  No

  N/A

• Is the appearance and cleanliness up to standards?

  Yes

  No

  N/A

• Are all employees in dress code and wearing their name tag?

  Yes

  No

  N/A

• Do all the pumps appear in working order? I.E. No bags on the pump handles.

  Yes

  No

  N/A

• Is the car wash open and operating today?

  Yes

  No

  N/A

• Any additional comments or observations

• Any additional media posted here.

  Media

Liquor

• Are the staffing levels adequate for the time of day?

  Yes

  No

  N/A

• Is the appearance and cleanliness up to standards?

  Yes

  No

  N/A

• Are all employees in dress code and wearing their name tag?

  Yes

  No

  N/A

• Any additional comments or observations

• Any additional media posted here.

  Media

Financial performance

• Current QTD sales trends

• Current YTD sales trends

• Current QTD guest count trends

• Current total store QTD total store labor trends

• Current total store OT performance