Cash Wise location visit

• Location number and name

• Conducted on

  Date

• Prepared by

• Store Director

Parking lot/Sidewalk area

• Is the lot free of excess carts that need to be retrieved?

  Yes

  No

  N/A

• Does the lot and entrance area appear to be clean and free of debris and safety hazards?

  Yes

  No

  N/A

• Is the parking lot adequately maintained for the season..I.e well lit, properly striped, snow removed etc.?

  Yes

  No

  N/A

• Is the landscaping well maintained for the season?

  Yes

  No

  N/A

• Merchandising and signage sufficient for exterior displays?<br>

  Yes

  No

  N/A

• Are the Compare and Save signs posted?

  Yes

  No

  N/A

• List any miscellaneous comments or observations here.

• Add any additional media here.

  Media

Location Entryway

• Are the garbages empty and not overflowing?

  Yes

  No

  N/A

• Merchandising and signage sufficient for entryway displays? <br>Check for variety.

  Yes

  No

  N/A

• Are the Compare and Save signs posted?

  Yes

  No

  N/A

• Is the entrance area free and clean of debris and safety hazards?

  Yes

  No

  N/A

• Is there and adequate supply of carts and hand baskets?

  Yes

  No

  N/A

• Are the Kids and Mart carts clean and up to the standard?

  Yes

  No

  N/A

• List any miscellaneous comments or observations here.

• Add any additional media here.

  Media

Restrooms

• Are the restrooms clean and up to the standard?

  Yes

  No

  N/A

• Are the fixtures all working properly?

  Yes

  No

  N/A

• Is there an adequate supply of towels and tissue available?

  Yes

  No

  N/A

• List any miscellaneous comments or observations here.

• Add any additional media here.

  Media

Pharmacy

• Does the pharmacy look clean and appealing to guests?

  Yes

  No

  N/A

• List any miscellaneous comments or observations here.

• Add any additional media here.

  Media

Checkout area

• Are all unused check lanes blocked off?

  Yes

  No

  N/A

• Is the checkout service adequate for time of the day?

  Yes

  No

  N/A

• Are the employees actively engaged with the guest and promoting an additional item?

  Yes

  No

  N/A

• Are there OMI items prominently displayed and full at each check stand?

  Yes

  No

  N/A

• Are the cashiers standing at the front of the check lanes when not waiting on guests?

  Yes

  No

  N/A

Self checkout

• Are all self checkouts open?

  Yes

  No

  N/A

• Are the self checkouts being covered by an RAP attendant?

  Yes

  No

  N/A

Service Counter

• Is the staffing sufficient for the time of day?

  Yes

  No

  N/A

• Does the service counter area look clean and inviting to guests?<br>Verify that the signage is current and in good condition.

  Yes

  No

  N/A

Dry cleaning

• Is the area free of clutter and well maintained?

  Yes

  No

  N/A

Cleanliness

• Are the cleanliness and standards up to expectations?

  Yes

  No

  N/A

• List any miscellaneous comments or observations here.

• Add any additional media here.

  Media

HBC

• Is the HBC department facing adequate?

  Yes

  No

  N/A

• Are the end caps and shadow boxes full and limited to 3 items or a theme?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• List the number of out of stocks on this visit? List any key out of stock areas.

• List any additional comments or observations?

• Add any additional media here.

  Media

GM

• Is the GM department facing adequate?

  Yes

  No

  N/A

• Are the end caps and shadow boxes full and limited to 3 items or a theme?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• List the number of out of stocks on this visit? List any key out of stock areas.

• List any additional comments or observations?

• Add any additional media here.

  Media

Natural Foods

• Is the department facing adequate?

  Yes

  No

  N/A

• Are the end caps and shadow boxes full and signed correctly?<br>Compare and save signs posted?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Is this months push item displayed and signed?

  Yes

  No

  N/A

• List the number of out of stocks on this visit? List any key out of stock areas.

• List any additional comments or observations?

• Add any additional media here.

  Media

Dairy

• Is the department facing adequate?

  Yes

  No

  N/A

• Are the end caps full and signed correctly?<br>Compare and save signs posted?

  Yes

  No

  N/A

• Are their cross merchandising OMI opportunities in place?<br><br>Verify that there are high vis racks on every fourth door.

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• List the number of out of stocks on this visit? List any key out of stock areas.

• List any additional comments or observations?

• Add any additional media here.

  Media

Frozen

• Is the department facing adequate?

  Yes

  No

  N/A

• Are the end caps full and signed correctly?<br>Compare and save signs posted?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Are their cross merchandising OMI opportunities in place?<br><br>Verify that there are high vis racks on every fourth door.

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• List the number of out of stocks on this visit? List any key out of stock areas.

• List any additional comments or observations?

• Add any additional media here.

  Media

Meat

• Are all the markdown meat items off the sales floor by 10:30?

  Yes

  No

  N/A

• Does the department look full and ready for business?

  Yes

  No

  N/A

• Are the end caps full and signed correctly?<br>Compare and save signs posted?

  Yes

  No

  N/A

• Are their cross merchandising OMI opportunities in place?<br><br>Verify that there are high vis racks on every fourth door.

  Yes

  No

  N/A

• Do all products appear to be fresh and rotated properly?<br>Look for any leakers or discolored meats.

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Does it appear that hair nets are being worn and food safety a priority?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Is there Fresh Flight fish available?

  Yes

  No

  N/A

• Does the prep room appear to be well maintained and clean? No purses or personal belongings present.

  Yes

  No

  N/A

• Is the service counter case merchandised well and looking fresh?

  Yes

  No

  N/A

• Is there a self demo in progress? Check the box for yes.

• List the number of out of stocks on this visit? List any key out of stock areas.

• List any additional comments or observations?

• Add any additional media here.

  Media

Produce

• Do all products appear to be fresh and rotated properly?

  Yes

  No

  N/A

• Are there 2 stage bananas available?

  Yes

  No

  N/A

• Is the shelf inventory adequate for the time of day?<br>List any key item out of stocks.

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Are their cross merchandising OMI opportunities in place?<br><br>Verify that there are high vis racks on every fourth door.

  Yes

  No

  N/A

• Are the displays signed correctly?<br>Compare and save signs posted?

  Yes

  No

  N/A

• Do we have the citrus or other products cut and wrapped for display only?

  Yes

  No

  N/A

• Does the prep room appear to be well maintained and clean? No purses or personal belongings present.

  Yes

  No

  N/A

• Is First In First Out dating present on backroom inventory?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Is there a self demo in progress? Check the box for yes.

• List any additional comments or observations?

• Add any additional media here.

  Media

Deli

• Are the service meats and salads fresh and inventory adequate for the time of day?

  Yes

  No

  N/A

• Is the hot case fresh and inventory adequate for the time of day?

  Yes

  No

  N/A

• Are there rotisserie chickens in the hen house?<br>If not, list the time of day in comments.

  Yes

  No

  N/A

• How many chickens at the time of review?

• Does the prep room appear to be well maintained and clean? No purses or personal belongings present.

  Yes

  No

  N/A

• Is the non service case inventory adequate for the time of day?

  Yes

  No

  N/A

• Is the department variety adequate today?

  Yes

  No

  N/A

• Are there cross merchandising OMI opportunities in place?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Does it appear that hair nets are being worn and food safety a priority?

  Yes

  No

  N/A

• Is the deli seating area clean and inviting to our guests?

  Yes

  No

  N/A

• Is the drink bar clean and inviting to guests?

  Yes

  No

  N/A

• Is there soup available and is it above the top of the ladle?

  Yes

  No

  N/A

• Is the daily special signed and available?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Is there a conversion program in place?

  Yes

  No

  N/A

• Is there a self demo in progress? Check the box for yes.

• List any additional comments or observations?

• Add any additional media here.

  Media

Bakery

• Is the shelf inventory adequate for the time of day?

  Yes

  No

  N/A

• Is there an adequate supply of decorated cakes?<br>Check for variety and bright colors.

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Are their cross merchandising OMI opportunities in place?<br><br>Verify that there are high vis racks on every fourth door.

  Yes

  No

  N/A

• Is the gluten free product displayed and inventory sufficient?

  Yes

  No

  N/A

• Does the prep room appear to be well maintained and clean? No purses or personal belongings present.

  Yes

  No

  N/A

• Are the Signature items available?<br>M&M cookies & Dollar buns

  Yes

  No

  N/A

• Does it appear that hair nets are being worn and food safety a priority?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Is there a self demo in progress? Check the box for yes.

• List any additional comments or observations?

• Add any additional media here.

  Media

Floral

• Is the shelf inventory adequate for the time of day?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Do all products appear to be fresh and rotated properly?

  Yes

  No

  N/A

• Are their cross merchandising OMI opportunities in place?

  Yes

  No

  N/A

• Does the prep room appear to be well maintained and clean? No purses or personal belongings present.

  Yes

  No

  N/A

• Is there seasonal merchandise and flowers available?

  Yes

  No

  N/A

• Is this months push item on display and signed?

  Yes

  No

  N/A

• List any additional comments or observations?

• Add any additional media here.

  Media

Aisle of values

• Are the inventory levels adequate for the time of day?

  Yes

  No

  N/A

• Is the high bay racking appearance up to the set expectations?

  Yes

  No

  N/A

• Are the displays signed properly?

  Yes

  No

  N/A

• Is the proper season being displayed in the wall?

  Yes

  No

  N/A

• Are there cross merchandising OMI opportunities in place?

  Yes

  No

  N/A

• Are the facing/blocking standards up to expectations?

  Yes

  No

  N/A

• Are the compare and save signs being used?

  Yes

  No

  N/A

• List any additional comments or observations?

• Add any additional media here.

  Media

Pallet drops

• Are the pallets merchandised no higher than 60" high.

  Yes

  No

  N/A

• Are the pallet guards in place on all pallets?

  Yes

  No

  N/A

• Is there 6 feet of spacing between pallet displays.

  Yes

  No

  N/A

• Are their cross merchandising OMI opportunities in place?

  Yes

  No

  N/A

• Are the compare and save signs being used?

  Yes

  No

  N/A

• Are there savings starbursts on the signs on the none advertised items?

  Yes

  No

  N/A

• List any additional comments or observations?

• Add any additional media here.

  Media

End caps

• Is this months push item on display and signed?

  Yes

  No

  N/A

• Are the displays full and signed correctly?

  Yes

  No

  N/A

• Do the shelving end caps have no more than 3 items?

  Yes

  No

  N/A

• Do the platform end caps have no more than 1 item displayed on the front?

  Yes

  No

  N/A

• Are all displayed items deviated from regular price?

  Yes

  No

  N/A

• Are the compare and save signs being used?

  Yes

  No

  N/A

• Are there cross merchandising OMI opportunities in place?<br>Are there clips strips in place?

  Yes

  No

  N/A

• List any additional comments or observations?

• Add any additional media here.

  Media

Interior aisles

• Do all products appear to be rotated properly?

  Yes

  No

  N/A

• Are the facing/blocking standards up to expectations?

  Yes

  No

  N/A

• Are there new items poppers being displayed?

  Yes

  No

  N/A

• Is the condition of the DSD sections good?

  Yes

  No

  N/A

• Are there tape dispensers and directories at the end of every aisle?

  Yes

  No

  N/A

• Are there adequate cross merchandising racks in place and are they signed and full?

  Yes

  No

  N/A

• How many out of stocks on this visit? List any key items.

• List any additional comments or observations?

• Add any additional media here.

  Media

Bulk foods

• Is the proper season being displayed in the first position?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Are all bins and displays adequately filled?

  Yes

  No

  N/A

• Are there scoops and bags available?

  Yes

  No

  N/A

• List any additional comments or observations?

• Add any additional media here.

  Media

Backroom

• Has the latest 5'S survey been updated in the past 10 days?

  Yes

  No

  N/A

• Are the inventory levels and cleanliness acceptable?

  Yes

  No

  N/A

• Is the damaged and shop back area well maintained?

  Yes

  No

  N/A

• Are there no purses or other personal belongings in the backroom?

  Yes

  No

  N/A

• Is the backdoor secured and locked?

  Yes

  No

  N/A

• Are all electrical panels and fire exits accessible?

  Yes

  No

  N/A

Breakroom

• Is the break room clean and inviting for our employees? Check the fridge as well.

  Yes

  No

  N/A

• Bulletin boards organized and up to date?

  Yes

  No

  N/A

• Are paid stickers or receipts present?

  Yes

  No

  N/A

• Are the RFG scores being posted?

  Yes

  No

  N/A

• Are the OMI scores being posted?

  Yes

  No

  N/A

• List any additional comments or observations?

General facility

• Are the music levels at an acceptable level?

  Yes

  No

  N/A

• We're all employees you came in contact with in dress code and name tags displayed?

  Yes

  No

  N/A

• Are there any maintenance or safety concerns on this visit?

• List any additional comments or observations?

• Add any additional media here.

  Media

Little Dukes

• Are the staffing levels adequate for the time of day?

  Yes

  No

  N/A

• Is there fresh hot coffee available?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• Is the restroom condition up to expectations?

  Yes

  No

  N/A

• Are out of stock conditions up to expectations?

  Yes

  No

  N/A

• Do all the pumps appear in working order? I.E. No bags on the pump handles.

  Yes

  No

  N/A

• Is the car wash open and operating today?

  Yes

  No

  N/A

Liquor

• Are the staffing levels adequate for the time of day?

  Yes

  No

  N/A

• Are the stock levels and facing up to expectations?

  Yes

  No

  N/A

• Is the department cleanliness up to expectations?

  Yes

  No

  N/A

• List any additional comments or observations?

• Add any additional media here.

  Media

Financial performance

• Current QTD sales trends

• Current YTD sales trends

• Current QTD guest count trends

• Current total store QTD total store labor trends

• Current total store OT performance

• What is the current quarter to date ELM performance

• Are the required deadlines being met.

• Are there RFG goals and action plans in place?

• Is the out of stock report current?