Central Group Shopping Trip

• Conducted on

  Date

• Completed by

• Store Name
  Address

The store is clean and tidy

• The store is clean and tidy

• Comments

I can get what I want

• I can get what I want

• Comments

The price is on display

• The price is on display

• Comments

I don't queue

• I don't queue

• Comments

The colleagues are helpful

• The colleagues are helpful

• Comments

Pocket Planner

• Pocket planner implemented

• Comments

Produce Quality

• Produce Quality

• Comments

Community Board Alive

• Community Board Alive

• Comments

• Colleague is wearing a Tesco uniform

  Yes

  No

  N/A

• Colleague is wearing a name badge

  Yes

  No

  N/A

• Colleague is working in a clean & tidy area

  Yes

  No

  N/A

• Customer receives a friendly greeting and warm smile from the colleague

  Yes

  No

  N/A

• Colleague offers help if the customer requires

  Yes

  No

  N/A

• Colleague personalises service for customer

  Yes

  No

  N/A

• Asks if the customer has a clubcard and offers a blue token. Blue tokens are available (For Self-service and Scan as you shop

  Yes

  No

  N/A

• Colleague offers a friendly goodbye to fininsh

  Yes

  No

  N/A

• Comments