Central London Post Call

• Engineer name

• H.S.A name

• Customers Address
  Address

• Job Number

• Conducted on

  Date

Customer Quality & Service

• Is the customer happy with the British Gas Experience of their new boiler installation?

  Yes

  No

  N/A

• How would you rate the advice given by the sales advisor?

  Yes

  No

  N/A

• How would you rate the quality of your installation?

  Yes

  No

  N/A

• Did the engineer contact you before and after the installation?

  Yes

  No

  N/A

• Has the waste been removed?

  Yes

  No

  N/A

• You will be receiving a comments card, is there any reason you would give us an 8 or below?

  Yes

  No

  N/A

• Is a Quality Visit required?

  Yes

  No

  N/A