Information
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Tech ID
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Audit Date
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Auditors Name (First Name Only)
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AFM of Tech
- George A
- Dave A
- Glenn A
- Ralph B
- Darrell B
- Kenneth B
- Ray B
- Nigel C
- Shaun G
- David R
- Clive S
- Duncan S
- Chris W
- Roy T
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Work Order Number
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Region
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Date Work was Completed
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Job Type
- Service
- Install
- Other
- ELF
- Multiple
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Work Undertaken
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Company
- In House
- Partner
Technical Section
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All F-Connectors correct type, fitted correctly
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Isolator within spec
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Terminated unused ports in DP, omnibox/ETB & House?
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No kinks/cuts/ripples/damage on cables. Cables secured correctly, installed to spec and holes sealed.
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Correct cables and power supplies in situ.
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All enclosures secured/closed correctly and any damage reported. <br>(e.g. Cabinets, Omnibox/ETB, BOM, Pit Lids, Pavement, Tee etc...)
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Jumper Wires & Drop cables correctly routed (MUX/DP) utilising correct cable management systems.
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All work areas are left tidy and free from debris
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Drop cables are tagged, correct colour tag used, correct details included. Tag is legible and updated as necessary.
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All services were left fully working with the customer
Customer / NPS Section
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We're you present during the visit? (If no do not complete this section)
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We're you pre-called and advised of an ETA?
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Did the technician introduce themselves by name, address you by your name and show their ID badge?
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Did the technician discuss and agree with you the work to be carried out (both inside & outside)?
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Did the technician take care in your house, tidy up any mess and wear overshoes?
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Are you happy with the work carried out on your property ( both inside and out)?
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Did the technician leave user guides for your products as necessary?
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Did the technician answer all of your questions?
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Did the technician demonstrate working service?
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Did the technician leave a checklist?
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Did the technician explain how you can earn yourself £50?
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Did the technician explain our NPS survey to you?
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Comments/Feedback
