CFA ROE - CUSTOMER ENVIRONMENT SELF ASSESSMENT

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

RESTROOMS

• WHO IS MANAGER ON DUTY? WHO IS ASSIGNED TO DINING ROOM?

SURFACES AND FIXTURES (RESTROOMS)

• ARE SURFACES AND FIXTURES CLEAN?

  Yes

  No

  N/A

• ARE SURFACES AND FIXTURES WELL MAINTAINED?

  Yes

  No

  N/A

• DO HAND SOAP AND HAND SANITIZER DISPENSERS IN RESTROOMS HAVE CORRECT LABLES?

  Yes

  No

  N/A

SUPPLIES/ODOR

• ARE ALL NECESSARY SUPPLIES AVAILABLE?

  Yes

  No

  N/A

• ARE RESTROOMS FREE OF STRONG OR UNPLEASANT ODORS?

  Yes

  No

  N/A

WALLS/DOORS

• ARE WALLS AND DOORS CLEAN?

  Yes

  No

  N/A

• ARE WALLS AND DOORS WELL MAINTAINED?

  Yes

  No

  N/A

FLOORS/BASEBOARDS/DRAINS

• ARE FLOORS, BASEBOARDS AND DRAINS CLEAN?

  Yes

  No

  N/A

• ARE FLOORS, BASEBOARDS AND DRAINS WELL MAINTAINED?

  Yes

  No

  N/A

DINING ROOM

TRASH

• ARE TRASH/SANITARY NAPKIN RECEPTACLES FREE OF UNPLEASANT ODORS?

  Yes

  No

  N/A

• ARE TRASH/SANITARY NAPKIN RECEPTACLES CLEAN?

  Yes

  No

  N/A

• ARE TRASH/SANITARY NAPKIN RECEPTACLES WELL MAINTAINED?

  Yes

  No

  N/A

TABLES, CHAIRS AND HIGH CHAIRS

• ARE ALL TABLES AND CHAIRS CLEAN?

  Yes

  No

  N/A

• ARE ALL TABLES AND CHAIRS WELL MAINTAINED?

  Yes

  No

  N/A

• IS AT LEAST ONE HIGH CHAIR PROVIDED IN DINING ROOM?

  Yes

  No

  N/A

• ARE HIGH CHAIRS CLEAN?

  Yes

  No

  N/A

• ARE HIGH CHAIRS WELL MAINTAINED?

  Yes

  No

  N/A

CONDIMENT COUNTER/DISPENSERS

• ARE CONDIMENT HOLDERS/BINS/DISPENSERS/COUNTER CLEAN AND WELL ORGANIZED?

  Yes

  No

  N/A

• ARE CONDIMENT HOLDERS/BINS/DISPENSERS/COUNTER WELL MAINTAINED?

  Yes

  No

  N/A

TRASH RECEPTACLES/STORAGE AREA

• ARE TRASH RECEPTACLES AND STORAGE AREAS CLEAN?

  Yes

  No

  N/A

• ARE TRASH RECEPTACLES FREE OF UNPLEASANT ODORS?

  Yes

  No

  N/A

• ARE TRASH RECEPTACLES AND STORAGE AREAS WELL MAINTAINED?

  Yes

  No

  N/A

FLOOR/BASEBOARDS

• ARE FLOORS AND BASEBOARDS CLEAN?

  Yes

  No

  N/A

• ARE FLOORS AND BASEBOARDS WELL MAINTAINED?

  Yes

  No

  N/A

WALLS/FIXTURES

• ARE WALLS/FIXTURES/DECORATIVE ITEMS CLEAN?

  Yes

  No

  N/A

• ARE WALLS/FIXTURES/DECORATIVE ITEMS MAINTAINED?

  Yes

  No

  N/A

EXTERIOR (FSR'S ONLY)

LANDSCAPED AREAS

• ARE LANDSCAPED AREAS CLEAN?

  Yes

  No

  N/A

• ARE LANDSCAPED AREAS WELL MAINTAINED?

  Yes

  No

  N/A

PARKING LOT

• IS PARKING LOT CLEAN?

  Yes

  No

  N/A

CONCRETE/PAVED WALKWAYS

• ARE CONCRETE SURFACES/PAVED AREAS CLEAN?

  Yes

  No

  N/A

DUMPSTER AREA

• IS AREA NEAR DUMPSTER FREE OF UNPLEASANT ODORS?

  Yes

  No

  N/A

• IS DUMPSTER ENCLOSURE (EXTERIOR AND INTERIOR) CLEAN?

  Yes

  No

  N/A

• IS DUMPSTER ENCLOSURE (EXTERIOR AND INTERIOR) WELL MAINTAINED?

  Yes

  No

  N/A

• IS DUMPSTER AREA EXTERIOR AND RENDERING BARREL CLEAN?

  Yes

  No

  N/A

• IS DUMPSTER EXTERIOR ADN RENDERING BARREL WELL MAINTAINED?

  Yes

  No

  N/A

OUTDOOR TABLES AND CHAIRS

• ARE ALL TABLES AND CHAIRS CLEAN?

  Yes

  No

  N/A

• ARE ALL TABLES AND CHAIRS WELL MAINTAINED?

  Yes

  No

  N/A

DRIVE THRU (FSR'S ONLY)

DRIVE THRU AREA

• ARE DRIVE THRU MENU BOARD SPEAKER BOX PRE-BOARD AND AWNINGS/CANOPIES CLEAN AND INSTALLED CORRECTLY?

  Yes

  No

  N/A

• ARE DRIVE THRU MENU BOARD SPEAKER BOX PRE-BOARD AND AWNINGS/CANOPIES WELL MAINTAINED?

  Yes

  No

  N/A

• IS DRIVE THRU PAD CLEAN?

  Yes

  No

  N/A

STORE FRONT MENU BOARDS

MENU BOARDS

• ARE MENU BOARDS CLEAN?

  Yes

  No

  N/A

• ARE MENU BOARDS WELL MAINTAINED?

  Yes

  No

  N/A