CFA The Woodlands Mall Checklist

• The Woodlands Mall

• Conducted on

  Date

FRONT COUNTER OPENING

• FOH Leadership on duty

  Select Andrew Brandon Brianna

  • Andrew
  • Brandon
  • Brianna

• Kitchen Leadership on duty

  Select Mario Jarrod

  • Mario
  • Jarrod

• Unarm safe

• Cashiers opened

• Tills placed in registers

• Change fund counted

• Sign Here

  Sign

• Any issues that need to be corrected?

• Describe issue and who was notified

• Monitors turned on

• Brew coffee

• Assemble urns & brew tea

• Fill lemonade & turn on machines

• Lemonade machines (FC&DT) circulating? If not report issue to management.

  Yes

  No

  N/A

• Set out dessert supplies (incl bullets, guns, tongs, kids/sundae cups, oreo/chocolate cookie crumbs & cherries)

• Check deferred orders

• Hang up orders in kitchen

• Yes

  No

  N/A

• Prepare sauces and paper goods for caters

• Ice Dream machine assembled

• Creamers & Jellies out

  Yes

  No

  N/A

• Coke towers assembled

• Store lights on and in "occupied" mode

• Signature

  Sign

NOTES FOR MANAGEMENT

• Email checked

• Any team member late to work?

  Yes

  No

  N/A

• Who & why?

• Any team member call in sick?

  Yes

  No

  N/A

• If so who? Management notified? Shifts covered?

• Any maintenance issues noted?

  Yes

  No

  N/A

• Where & what?

• If applicable, take pictures

  Media

• Any issues from night crew that need to be addressed?

  Yes

  No

  N/A

• What are the issues?

• If applicable, take pictures

  Media

• Any other issues noted?

  Yes

  No

  N/A

• What are the issues?

• If applicable, take pictures

  Media

• Management Signature

  Sign

CLEANING CHECKLIST

• Verify that the store is clean by completing the following checklist.

KITCHEN

• Equipment Clean

  Yes

  No

  N/A

• Floors clean

  Yes

  No

  N/A

FRONT COUNTER

• Counters and registers area clean?

  Yes

  No

  N/A

• Floors clean

  Yes

  No

  N/A

• Ice Dream machine clean?

  Yes

  No

  N/A

SIGNATURE

• Signature

  Sign

MANAGEMENT

• On Tuesday, deposit ready for Loomis? If not report to management

  Yes

  No

  N/A

• Keystrokes reviewed

• Any issues? Report to management

• Time punch variances reviewed

• Any issues? Report to management

• Daily packet assembled

• Change made for change fund

• Set up made

• Signature

  Sign

10:30 AM CHECKLIST

• FOH leadership on duty

  Select Andrew Brandon Brianna

  • Andrew
  • Brandon
  • Brianna

• BOH Leadership on duty

  Select Mario Jarrod

  • Mario
  • Jarrod

• Stock condiments

• Stock lids (including shake lids)

• Refrigerators stocked?

• Stock cups (including coffee cups)

• Check ice dream & base, stock if necessary

• Dessert condiments stocked

• Fill all tea urns

• Fill all lemonade dispensers

• Lemonade dispensers circulating? If not report issues to management.

  Yes

  No

  N/A

• Brew fresh coffee

• Sanitizer water changed

• Stock ice bins

• Wipe back counter

• Swinging door cleaned

• Sweep floor

MANAGEMENT

• Any employees late to work?

  Yes

  No

  N/A

• If yes, who? Was their shift covered?

• Anyone call in sick?

  Yes

  No

  N/A

• If yes, who & why? Was their shift covered?

2PM STOCKING CHECKLIST

• FOH leadership on duty

  Select Andrew Brandon Brianna

  • Andrew
  • Brandon
  • Brianna

• BOH leadership on duty

  Select Mario Jarrod

  • Mario
  • Jarrod

• Stock condiments

• Stock lids (including shake lids)

• Refrigerators stocked

• Stock cups (including coffee cups)

• Check Ice Dream and Base, stock if necessary

• Dessert condiments stocked

• Fill all tea urns

• Fill lemonade dispensers (FC&DT)

• Are lemonade dispensers circulating? If not report issue to management

  Yes

  No

  N/A

• Brew fresh coffee

• Stock ice bins

• Sanitizer water made

• Wipe back counter

• Swinging door cleaned

• Sweep rug

• Sweep floor

• Bullets needed

• If so new ones made

MANAGEMENT

• Change made for change fund

  Yes

  No

  N/A

• Email checked

• Drawers skimmed & counted

• Money dropped? If not where are deposits locate?

  Yes

  No

  N/A

• Change fund counted

• Signature

  Sign

• Any issues?

• Describe the issue and was management notified?

• Any issues noted with cashiers?

• If so, who is the cashier and what is the issue?

• Any employees late to work?

  Yes

  No

  N/A

• If so, who?

• Any employees call in sick to work?

  Yes

  No

  N/A

• If so who? Was their shift covered? Was proper management notified?

• Any issues from lunch need to be addressed?

  Yes

  No

  N/A

• If yes, what?

• Take pictures if applicable

  Media

• Signature

  Sign

5PM STOCKING LIST

• FOH leadership on duty

  Select Andrew Brandon Brianna

  • Andrew
  • Brandon
  • Brianna

• BOH leadership on duty

  Select Mario Jarrod

  • Mario
  • Jarrod

• Stock lids (including milkshake lids)

• Stock condiments

• Stock cups (including coffee cups)

• Refrigerator stocked

• Check ice dream & base, stock if necessary

• Dessert condiments stocked

• Fill all tea urns

• Fill lemonade dispensers

• Lemonade machines circulating? If not report issue to management

  Yes

  No

  N/A

• Brew fresh coffee

• Stock ice bins

• Wipe back counter

• Swinging door cleaned

• Sanitizer water made

• Bullets needed

• If so new ones made

• Sweep floor

• Signature

  Sign

MANAGEMENT

• Drawers skimmed & counted

• Money dropped? If not where are deposits located?

  Yes

  No

  N/A

• Any pay in/pay out?

  Yes

  No

  N/A

• Take picture of all receipts and give description of purchase.

  Media

• Any issues noted with cashiers?

• If so, who was the cashier and what was the issue?

• Any employee late to work?

  Yes

  No

  N/A

• Who was late and why?

• Any employee call in sick?

  Yes

  No

  N/A

• If so who? Was their shift covered? Was proper management notified?

• Any issues from afternoon that need to be addressed?

  Yes

  No

  N/A

• If so what?

• Take pictures if applicable

  Media

• Signature

  Sign

• Parking lot walked

• Exterior trash cans checked and emptied

• Dumpster lids closed

• SIGNATURE

  Sign

MANAGEMENT

• Drawers skimmed and counted?

• Any pay in/pay outs?

  Yes

  No

  N/A

• If yes, take picture of all paperwork and give description of items purchsed.

  Media

• Change made for change fund

  Yes

  No

  N/A

• Drawers deposited? If not where located?

  Yes

  No

  N/A

• Any issues noted with cashiers?

• If so, who and what?

• Signature

  Sign

CLOSING CHECKLIST

• FOH leadership on duty

  Select Andrew Brandon Brianna

  • Andrew
  • Brandon
  • Brianna

• Kitchen management on duty?

  Select Mario Jarrod

  • Mario
  • Jarrod

• Stock condiments

• Stock lids (including milkshake lids)

• Refrigerators clean & stocked

• Stock cups (including coffee cups)

• Stock ice bins

• Wednesday & Saturday only, ice dream machine taken down and dished taken back

• Swinging door cleaned

• Take back dishes

• Bring up dishes, all parts accounted for?

• Signature

  Sign

MANAGEMENT

• Check email

• Drawers counted

• Change fund counted

• Signature

  Sign

• Any issues?

• Describe issues and who in management was notified?

• Any issues with cashiers?

• If so what & who? Management notified?

• Cashiers closed

• Any payouts or pay ins?

  Yes

  No

  N/A

• Take a picture of receipt and give description of item purchased.

• Pay In/Pay Out

  Media

• Day closed on inform? If no, why

  Yes

  No

  N/A

• Monday only - Loomis deposit made

  Yes

  No

  N/A

• Keystrokes printed

• Time punch variance printed

• EOD paperwork printed

• Any issues with closing the day?

• If so, what and why?

• Arm safe

• Signature

  Sign