Título

  • Título de la visita

  • Codigo de tienda

  • Nombre de tienda

  • Fecha de la visita

  • Visita realizada por

  • Datos de pérdida

Fitting rooms

  • Staff is covering fitting rooms entrance ?

  • Cards with numbers are given to the customers ?

  • Garments are counted and checked verifying that all are tagged ?

Blind spots

  • Someone is covering those areas ?

CCTV system

  • CCTV is on, recording, and date and time showed are correct ?

  • Cameras position (covering blind spots, entries and exits, safe, till area) ?

  • Different profiles are created and used to avoid footages manipulation ?

  • Recording time set up is correct (>24h)

Product fitted with alarms

  • All garments are fitted with alarms ?

  • Number of garments found without alarm tags during the visit

  • There is a registry for alarms found in store by date, quantity and location ?

  • Total alarms found are sent monthly to LP area manager ?

  • Alarms doors at the entrance are checked daily to be sure that they are working properly ?

  • Leather goods kept in store are fitted with 3 alarms and the alarm wire ?

Emergency doors

  • Emergency doors are always closed and their alarms work properly ?

  • Emergency doors bells work properly ?

Rubbish bags

  • Mango transparent bags are compulsory ?

  • A manager checks the contents of rubbish bags before taking them out of the store ?

Till

Roles

  • The roles are correctly assigned to the members of the staff according to their roles ?

  • Minimum role for authorising refunds is adequate according store resources ?

Refunds

  • Original ticket information is written on refund ticket in case of partial refund ?

  • All refunds are signed by the staff members involved according the authorisers list ?

  • Refunds without original ticket are checked by a manager ?

  • Refunds without authoriser are checked by the supervisor ?

Annulations

  • All the tickets (annulation receipt and annulled receipt) are kept in store ?

  • Receipts are signed by the manager who processed the transaction ?

  • Reason for annulation is written on the annulation receipt ?

Keys, money, safe and digit codes

  • Counterfeit detector bills is used ?

  • A template is used daily to report who closed the till, who left the money and float into the safe ?

  • Only managers are key-holders of the main entrance doors, emergency doors, office, safe ? And under their custodies at all the time or locked ?

  • A template to register the key-holders is used and updated ?

  • Only Management know the shop codes ?

  • When a manager leaves her/his position, safe combination, drawer, opening code, digit codes have been changed ?

  • Till area is restricted only for managers and cashiers except store manager's authorisation ?

Stockroom

  • If the doors have a panel code, it works properly ?

  • The stockroom door has a spring hinge that helps the door closes itself ?

  • Stockroom access is restricted only for stockroom team and managers ?

  • In the case of external stockroom, there are specific measures to control garments flow ?

  • Leather garments are all together and alarmed ?

  • There is a note book to register entries and exits ?

Staff supervision

  • Lockers are checked monthly by a manager ?

  • The store keeps all staff purchases folded ?

Detaggers

  • Detaggers are kept in the safe when they are not in use ?

  • A log sheet for detagger is used by the store ?

Uniforms and employees sales

  • A register of the garments issued to members of the staff under the concept of uniforms are kept in a folder ?

  • The uniform list is signed by store manager and employee ?

Taras (faulty garments)

  • Taras are registered on a daily basis into Mango program ?

Partial recounts and inventories

  • Weekly recounts (GDP) are done weekly?

  • Store carries out a least one recount by family OR partial ? One leather recount ?

Administrative work and stockroom management

  • The pending list is updated ?

  • List of opening boxes

  • Goods reception documents (delivery notes and confirmation lists), transfers, returns, taras, PICOS, are kept and folded by date ?

End of the visit

  • Loss Prevention Area Manager signature

  • Store manager signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.