Chick-fil-A Westheimer & Fondren Afternoon transition

• Select the date and time.

  Date

• Who are you?

  Select Daniel Trotter Kevin Fry Danielle Schmidt Kenny Sprague Michael Dickison Jessica Nicely Michelle Dorsey Paul J Kevin Schenk

  • Daniel Trotter
  • Kevin Fry
  • Danielle Schmidt
  • Kenny Sprague
  • Michael Dickison
  • Jessica Nicely
  • Michelle Dorsey
  • Paul J
  • Kevin Schenk

• "For EVERY guest to have a REMARKable Chick-fil-A story to tell"
  
  Always be thinking about how you can help make that happen!
  
  These lists do not need to be followed in exact order, but they all must be completed.
  

• 2PM - 5PM Manager Shift Setup - Note any immediate concerns here

• Confirm all team members are in a position

• Confirm there are at least two active drawers w/team members working them

• Assess dining room and assign someone to maintain it

• Find out who needs breaks

• After tasks are completed begin preparing and counting drawers

• Is set up sheet for dinner ready

• Keep labor under 20%

• 2PM - 5PM Stocking

  Date

• Assign team members as needed - Click yes to begin.

  Yes

  No

  N/A

• Icedream Machine

  Off

  On

• Fill Icedream machine, place two backup pouches in lowboy

• Fill Oreo dispenser

• Fill cherry container

• Stock 5 whipped cream cans

• Replace shake base if necessary

• Fill both strawberry backups

• Fill both peach backups

• Front Counter Sauces

  Off

  On

• BBQ

• Polynesian

• Honey Mustard

• Buffalo

• Ranch

• Chick-fil-A Sauce

• Honey Roasted BBQ

• Bags on Counter and Below

  Off

  On

• 4lb bags

• 12lb bags

• Kids bags

• Shopping bags - a good handful

• Salad bags

• Side salad bags

• Kids toys

• 3& under toys

• Cups and Lids - On shelf and next to registers

  Off

  On

• 12oz cups

• 14oz cups

• 20oz cups

• 32oz cups

• Sm & Md lids

• Lg lids

• Dome lids on shelf

• Hot coffee cups, lids, and sleeves

• Iced coffee cups and lids

• Essentials

  Off

  On

• Gallon Jugs - 8

• 4-cup carriers

• 2-cup carriers

• Purell wipes in drive-thru

• Straws

• Ice

• Front and Drive thru lemonades

• Front Iced Tea

• Paper Towels for front counter

• Check for empty Soda BIBs

• Please follow the order of the list, but remember many of these things will be repeated throughout the night.
  
  "Check in" with guests, ensure good food quality, refresh beverages at tables, removed any unneeded trays, and of course create that emotional connection with our guests.

• 2PM - 5PM Dining Room

• Wipe ALL tables, chairs, and booths

• Sweep isles and under tables

• Bathroom Check - Men's and Women's

  Off

  On

• Clean counters, mirrors, toilets, and soap dispensers.

• Sweep floors/Pickup Trash

• Restock paper towels, toilet paper, and seat covers if necessary

• Empty mini trash in women's restroom, if necessary

• Empty and double line trashes, if necessary

• Take out dining trashes if over half full and triple line

• Clean tops of all trash cans and condiment counter

• Clean all high chairs

• Stock condiment counter

• Take outside trash out by double doors, double line and do not bring inside the restaurant- take straight to dumpster

• Clean glass on entry doors

• Parking lot check

• Help with register, running orders, trays, and salad kits in down time. Even though something is checked off once, it most likely has to be repeated. Do a quick check of bathrooms every 15 minutes. A table should never be dirty long after a guest has left, you can stop what you are doing to clean a table.
  Please sign below before the 5pm shift begins.

• 2PM - 5PM Shift Tasks - No one has an excuse to be standing around if these tasks aren't complete yet

• Trays - Wiped and lined

• Salad Kits

  Off

  On

• Asian Salad Kit

• Market Salad Kit

• Cobb Salad Kit

• Filled container of base salad kits

• Lemonades

  Off

  On

• 4 Regular Lemonades

• 1 Diet Lemonade

• Condiment Counter

  Off

  On

• Stocked on top

• Cabinets are stocked

• Begin breaks if possible

2ms

• Is the 2ms timer set to do table touches every 15 min?

  Yes

  No

  N/A